What is PNR in an electronic ticket? Where is the reservation code on an Aeroflot electronic ticket? Where is the reservation code written on an Aeroflot ticket?

Let's talk about PNR in an electronic ticket, what it is and where the required code is located. It is this inscription that makes it possible to check all the necessary information about the upcoming flight and make sure that you were not deceived when purchasing a travel document via the Internet.


But inexperienced passengers do not always know where to look for these symbols, why they are needed and what can be learned with their help. Therefore, it is worth talking in more detail about what is contained in the itinerary receipt sent by email.

If previously it was possible to purchase any documents for travel by bus, train or plane only at the official ticket offices of the city or at the station, today travel has become more accessible and easier to organize. Sitting at home or during a break at work, you can find the most suitable route option, decide on a carrier, choose a seat, check the date and other details.

There are many advantages to buying air tickets online:

  • no need to go to the airport;
  • you don’t have to spend half a day traveling there and back, or stand in line;
  • you can leisurely select all the desired flight conditions;
  • it is possible to decide not only on the carrier and destination, but also to find the cheapest ticket;
  • No one will steal such a travel document and it is even difficult to lose it;
  • You don’t need to take a whole folder of papers with you to the airport; you just need to show your passport when boarding.

It is not surprising that modern tourists are increasingly resorting to this method of purchasing tickets and even checking in for a flight. But beginners may be intimidated by the potential danger and unreliability of the document they are purchasing. Therefore, you should make sure that the resource you choose is legal and actually cooperates with certain airlines.

After confirmation of payment for the ticket, a so-called itinerary receipt is sent to your email or phone. It contains all the necessary information about the selected flight, as well as passenger data, which can be used to confirm who it belongs to. This is an electronic version of the travel document, which was previously received at the ticket office in paper form. It can also be printed on any device.

What is PNR?

Essentially, this is the same, just with a different designation. So, when traveling within the Russian Federation, for example, with the help of Aeroflot, you can get a ticket on which the data is indicated in the form of 5 characters. According to international rules, such a cipher consists of 6 letters or numbers in different combinations.

It is this code that confirms that you have purchased an air ticket, it is genuine and it displays all the necessary information about the passenger and the upcoming flight. If you enter it on any website where it is possible to check the reservation of documents, then only if you provide this code you can confirm the selected and paid route.

Studying the ticket

Immediately upon receiving a receipt by email, you need to carefully review it and make sure that all data is correct. In addition to the PNR code, it must include the following:

  1. The passenger's surname and first name are often in English, so you need to be especially careful here to make sure that each letter is correct, for which check the entry with your international passport.
  2. Air ticket number, although online intermediaries may not indicate it.
  3. The name of the carrier who will be making the flight, often the authenticity of the document and all information about the route can be checked on the official website of the airline.
  4. Flight number, time and date.
  5. Payment information (credit card number, cost).
  6. Fare or selected travel class.
  7. Other flight conditions, if they were specified during checkout.
  8. Status – paid or not, etc.

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If you find even the slightest error in the specified data, you need to contact the airline staff as soon as possible and ask them to correct the typos. Sometimes, when registering a ticket in your personal account on the website, you can make most of the adjustments yourself. Sometimes this involves a fine, in other cases it is free. It all depends on the rules of the carrier, the intermediary itself and the selected ticket class.

Functions and location

Since today there is no standard template for issuing travel documents, each company's itinerary receipt looks different. It is not always possible for a beginner to immediately find the necessary information. The booking code or PNR is most often located at the top, right or left.

For example, an Onur Air electronic ticket writes this code in the form of six Latin letters at the top immediately after the name of the airline. Next you can see the flight number and other important information for the passenger.

Inexperienced tourists are concerned with the question: why is this code needed and will it be needed? So, using PNR you can:

  • check the authenticity of the ticket, whether you were deceived when purchasing the document;
  • view all information about the upcoming flight, monitor changes;
  • it is indicated when checking in and receiving a boarding pass;
  • exchange the ticket for another or return it back.

Video: electronic tickets.

Confirmation issues

Sometimes, when using a new resource to buy an air ticket, a person is too worried about whether he was deceived and whether a seat on the desired flight was actually booked. To do this, go to the website and use the PNR code to check the accuracy of the data.

But it also happens that the system does not find a ticket using the booking code.

There are not many explanations for this:

  1. If you have just made a purchase, it means that the booking process has not yet completed and the information has not entered the general database. Everything takes time, so it's worth checking it in a few days.
  2. In another case, it turns out that you used an unscrupulous resource and the money was wasted. This happens if you look for too cheap offers on unverified sites or buy tickets on social networks from strangers.

When any questions arise, it is better to call the airline’s support service and clarify all the details. And to avoid falling into the trap of scammers, use only trusted and official resources on the Internet.

Image: David Preston/Unsplash

To ensure that the passenger does not get lost during the trip, after purchasing an air ticket, he receives several important documents. They will certainly contain all sorts of codes, numbers, letters and abbreviations, which at first glance may be puzzling due to their incomprehensibility. What is a reservation code and where can I find it? Why are airports marked with some letters, and it is not always possible to make out the actual destination? We will clearly tell you everything: about the booking code, flight number and other designations.

Booking code

You may come across the following concepts - and they are all synonyms:

  • booking code
  • reservation numbers
  • Reservation number
  • travel booking confirmation
  • Order number
  • supplier confirmation number (very rare)

Where to find the booking code on your ticket

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Image: Example of Airberlin booking confirmation with booking number

Booking number is a code usually consisting of a combination of numbers and letters. However, it can also be a purely numerical or alphabetic sequence. This can often happen if the ticket is purchased through a travel agent.

The booking code helps the tour operator or airline match the booking and related services. The booking code remains the same for all passengers on the same booking. For example, all family members receive the same booking number if their tickets were purchased together. In this case, the booking code can apply to several flights at once, for example, include round trip flight, and connecting flights.

Image: flight booking number from tour operator Ltur

Often, a reservation number is required to obtain boarding passes when checking in at the airport. You will need the same reservation number if you decide to check in online on the airline’s website yourself.


Advice: Remember, for any check-in - both at the airport and online - you will need a reservation code and an identification document containing your identification number (passport number). Prepare them in advance and keep them nearby.

After check-in, you will receive a boarding pass, which you will need to present at security at the gate and when you board the aircraft. On your boarding pass you will find information such as: gate number, flight number, Boarding Time, Departure Time, your seat on the aircraft, booking class (Economy, Business, First) and usually the booking code.

Image: Example Eurowings boarding pass with booking code

Flight number

The flight number can be compared to the number of a bus or tram line. It identifies a specific air service and remains unchanged as long as the airline maintains that route on its flight schedule.

The flight number is made up of the operating airline's IATA code (1-3 letters) and a maximum of 5 digits that define the route. That is, each new flight does not have its own unique one-time number.

Examples of flight numbers

  • DE143 >> Antalya - Frankfurt with Condor (=DE)
  • AB6894 >> Stuttgart - Sylt with Airberlin (=AB)
  • 4U2823 >> Milan - Stuttgart with Germanwings (=4U)
  • LH817 >> Gothenburg - Frankfurt with Lufthansa (=LH)
  • FR4026 >> Karlsruhe-London-Stansted with Ryanair (=FR)

Where can you find your flight number on your boarding pass?

Image: Example of a flight number on a Ryanair boarding pass

Why do you need a flight number?

Airlines, airports and air safety use the flight number for "operational reasons" and it serves as a reference for passengers.

On information boards at the airport, flight numbers can always be found under the heading “flight” and you can understand which airline and which route you are talking about.

IATA codes

Another designation that will appear on your travel documents is IATA codes (IATA codes). They are assigned by the International Air Transport Association (IATA) and are unique to each airport, each landing site and each airline.

Airports receive a code consisting of 3 letters of the Latin alphabet, for example: MUC for Munich. These designations help avoid confusion between airports and airlines.


As an example, consider the meaning of the IATA code for the city of London

There are a total of 6 airports in the city. If the name of the airport coincided with the name of the city, it would be unclear which airport in London we are talking about. Therefore, for example, Heathrow Airport, the largest London airport, has the code LHR, and, for example, London Gatwick Airport has the code LGW, and so on.

Advice: When booking a trip, always pay attention to the airport code! Thus, you will not find yourself in a situation where the arrival airport is outside the city, and you did not know about it. Some low-cost airlines, such as Ryanair or Easyjet, guided by the ignorance of travelers, specifically serve flights from regional airports. By working with such airports, airlines incur lower costs, for example, lower airport duties.

Weiterlesen:

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Buying tickets online

Today, buying tickets via the Internet is not only convenient and fashionable, but also economically feasible. Thanks to this service, you can choose the shortest route at the most affordable cost. In addition, the passenger gets the opportunity to make payments without leaving home, which significantly speeds up this process.


Experienced travelers have long had trusted intermediaries through whom they make purchases and do not doubt their honesty. But newcomers run the risk of falling into the hands of scammers and ruining their vacation. However, the PNR code in the electronic ticket will come to the rescue. This simple combination of letters and numbers is found on every itinerary receipt sent by email and includes a lot of useful information.

Therefore, if you bought tickets on the site for the first time and doubt their authenticity, then open the letter from the airline and let’s study the document sent to you.

Route receipt: what is it?

Remember that each airline must issue an itinerary receipt for the passenger. When purchasing a ticket via the Internet, it is compiled almost instantly (after payment) and is generated automatically by the system. This document is then sent to the client’s email. Usually, from payment to receipt of the ticket, not even ten minutes pass.

The itinerary receipt contains all the information about the passenger and his flight, while its appearance is not regulated in any way. Each company has its own rules according to which data is located and grouped on a ticket. Therefore, do not be surprised if you see completely different itinerary receipts purchased through different services.


Please keep in mind that you can print your e-ticket before boarding your flight, but this is not necessary since all your information is already entered into the airline’s database. If you still want to print the document, then do it on a regular sheet. Even in this form, it is an official document that is suitable for strict reporting in the accounting department of your company and other organizations.

Features of an electronic ticket

Many older Russians still prefer to purchase tickets at the box office, so that after payment they can hold it in their hands and definitely not worry about any small details. However, the electronic itinerary receipt has a lot of advantages and features that I would like to mention:

  • an electronic ticket does not have a letterhead and cannot be touched;
  • it cannot be lost;
  • the itinerary receipt cannot be falsified;
  • an electronic ticket cannot be stolen;
  • With a ticket purchased online, you can check in for your flight via the Internet;
  • a passenger can arrive at the airport only with a passport in hand.

As you can see, there are a huge number of advantages in an electronic ticket. Therefore, you should not be afraid to purchase it via the Internet, you just need to be very careful and understand what kind of document you received after the transaction.

Reading the ticket

If this is your first time holding an electronic ticket in your hands, then you need to learn how to read it. Most of the information is written on it in English.

First of all, find your first and last name on the form. In cases where you are planning a trip abroad, check their spelling with the data in your international passport. If they do not match, then you are unlikely to be able to board the plane. Therefore, contact the airline and make any necessary changes before it is too late.

At the top of the itinerary receipt are your ticket number and the name of the organization through which the purchase was made. If necessary, you can check the authenticity of the ticket on its website.

Also be sure to check the date and time of departure, as well as the arrival and departure airports on your receipt. This information is usually indicated in the middle part of the ticket. The flight number and the airline that will operate it are also printed here.

In addition to all the listed components of the itinerary receipt, it will necessarily contain your passport details, the day the ticket was issued, the class of flight and the amount paid for the trip.

What is the PNR code on an e-ticket?

This code is quite easy to recognize - it is a combination of five Latin letters and numbers. They contain a large amount of information about the traveler and the flight. In addition, this code allows you to find out how honest the intermediary was with you. If he actually made a reservation, then you can easily check this by going to his website. We will talk about this verification method a little later.

Please note that on some receipts the code is six alphanumeric characters long. This option is also considered correct and is not an error.

Where is the PNR located on the e-ticket?

This code is usually located at the top of the itinerary receipt. Moreover, it can be applied both on the right and on the left. It is often grouped with the order number or routing receipt.

For example, let's look at where the PNR is in the Onur Air electronic ticket. If you pick up this airline's itinerary receipt, you will see a six-digit individual code. Onur Air is exactly the carrier that prints a six-character code. It will be located on the left side of the ticket after the airline and before the flight number and airport information.

Why is an alphanumeric code needed?

We already know where the PNR number is in the electronic ticket, but now we need to find out exactly how to use it and why it is given to passengers in the first place. We have already mentioned that this combination of Latin letters and numbers contains all the information about the traveler and the flight. In addition, thanks to the code, you can find out how honest the intermediary is with you and whether he really issued a ticket in your name. We recommend doing such a check even in cases where tickets are purchased on time-tested sites.

To check, you will need the name of the booking system through which your itinerary receipt was issued. Usually it is located just above the PNR code or next to it. Next, go to the website of the specified system and enter your individual code and your last name on the main page. A few seconds after starting the search, you should see detailed information about your ticket and flight. Moreover, its status must be indicated. These may be the words “issued” or “issued”.

If the information does not appear on the computer screen, then there can only be two reasons for this situation. The first is that you have just issued a ticket and it has not yet entered the database. Therefore, it is worth trying again in a few days. But the second reason is the most unpleasant - you have fallen for scammers and it’s time to start sounding the alarm.

Six-digit code: advantages of this option

The six-character code gives the passenger more benefits as it allows the authenticity of the ticket to be verified in an international database. The verification algorithm is identical to the one we already described in the previous section.

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How to check a ticket reservation by number and surname on the official Aeroflot website

We go to the site www.aeroflot.ru, select the online section - services/check reservation (see picture below).

Next, enter the number from the example (YWX876) in the “Reservation Code (PNR)” field, and the passenger’s last name in the “Last Name” field and click “Search” (see the picture below).

If Aeroflot tickets are issued

After entering the reservation number and the passenger's last name, you will see information on the reservation and air tickets made. This way you can check the reality of the paid air tickets and view the order details. In addition, from an open order, you can send the reservation data to yourself by e-mail, print air tickets on a printer or save them on your computer. To receive prompt information from Aeroflot airline regarding changes to your order, you can enter your email address and mobile phone number.

The “Booking Information” page displays information about all passengers on the reservation, air ticket numbers (Aeroflot starts with 555), order status (paid/unpaid), and air ticket statuses (issued/not issued).

Below on the screen there is detailed information on flights, airports and departure/arrival times, booking classes, type of service on board, type of aircraft, type of food, time in flight.

If Aeroflot tickets are not issued

After entering the Aeroflot booking code and the passenger's last name, you will see information about your order. But unlike the example above with issued air tickets, on the “Booking Information” page the “Tickets” field will be empty. Further, depending on where the order was created, the information will vary:

When booking a ticket on the Aeroflot website

In the “Payment Information” section, the order status will be “not paid”, the ticket status will be “not issued”, the “Cost” field and the “Pay” button will appear. Below under “*” the time limit of your reservation will be indicated - until what time you need to pay for the reservation. If payment is not made within the specified period, the reservation will be cancelled.

When booking an Aeroflot flight at an agency or on the OTA website

In the “Payment Information” section, the order status will be “Order cannot be paid”, the ticket status will be “not issued”, you can pay for such an order and issue air tickets only at the agency where the reservation was made.

This way you can check all your orders and e-tickets through the official Aeroflot website and control your booking.

Search and book Aeroflot airline tickets

You can view the flight schedule and book Aeroflot airline tickets online on our website in the section AIR TICKETS.

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Electronic ticket - general data

An electronic ticket is agreement between the airline and the passenger on air transportation. Its key difference from paper is that information about the passenger is entered into the company’s database. Therefore, at the airport you do not even have to present the ticket itself.

This itinerary receipt for which there are no regulated rules. Each company has its own examples of such tickets. The main thing is that all the necessary information is indicated there.

You can print it on a regular A4 sheet- no special forms are required. This system was introduced specifically for the convenience of passengers.

It is sent to your email after you have made the payment. This is usually a PDF document. If you have not found a letter with a ticket, then do not rush to immediately contact the service center with angry accusations. Look in your Spam folder - it might have ended up there.

It is not necessary to take it with you to the airport, but it is advisable. You must have with you a document proving your identity - an internal or foreign passport.

Decoding an electronic plane ticket

When you receive a ticket, it is immediately difficult to figure out where and what is indicated. Finding the flight number on an electronic ticket or its arrival and departure times is very difficult. Below in the photo you can see an example of a ticket. All important data is on it marked with blue numbers.

Information about your last name and first name is indicated number one. They are indicated with Latin letters. When flying abroad, check that their spelling coincided with how they are indicated in your passport. If they are not the same, then you may not be allowed on board the plane.

At number two you will find the name of the company you purchased the ticket from. Number three- the organization that sold you the ticket with its geographical location is indicated.

Number four- this is your individual reservation code. It consists from a set of Latin letters. If you want to find out the status of your ticket or clarify some details about the flight, then this is exactly what you need to call a company employee.

Under the number five The number of your document with which you purchased the ticket is indicated. Check that it matches what is indicated in your passport. They also should not differ from one another.

Number six is your date of birth, and seven- this is the day when your ticket was issued.

Under the number eight you will find the city of departure and arrival. The names may be abbreviated, but this does not play a special role. The name of the airport may be written next to it, if it has one.

Nine means your flight number, which consists of the airline code and a set of three digits.

At number ten the booking class code is indicated. If you see the letters - F, P or A, then this is first class. The difference between them is:

  • P is the first class with the highest level of service;
  • F is regular first class;
  • A - first class with a discount.

Saw the letters J, C, D, I, Z? This is Business Class. Each of them represents a specific level of service on board the aircraft. J is business class, but with an improved service option, close to the first. C - regular business class. D, I, Z - the same, but with a discount.

Letters W, S, Y, B, H, K, L, M, N, Q, T, V, X denote Economy class. If you see the first letter, then this is premium Economy class. S and Y - regular Economy. B, H, K, L, M, N, Q, T, V, X - Economy with discount.

At number 11 arrival and departure times are indicated. Please note that local time is indicated.

Number 12- this is the amount of luggage you can take with you for free.

Number 13- this is the amount of the cost of your ticket, indicated in the currency in which you paid for it. It consists of two parts - the tariff (fare) and various fees (tax).

Fourteen is the total amount you paid for the ticket, indicating the currency of payment.

Last digit— total amount of the tariff.

There is also the so-called PNR designation. What is pnr in an electronic ticket? This is an abbreviation from English - “Personal Name Record”. In Russian - designation of your order, which consists of a set of numbers and letters. It is unique for each ticket.

At the very bottom of the ticket The rules of the airline under which the flight is carried out are listed. If you do not understand English, you can always contact the company’s service center, where they will definitely explain them to you.

If you are flying with a transfer, then all the information listed above is added to that relating to your transfers.

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This is a travel document intended for air travel by a passenger. An electronic ticket for any airline, including Aeroflot, is not much different from a paper document. A plane ticket purchased online differs in appearance from the paper version. It is not necessary to present it when receiving your boarding pass, unlike a paper ticket.

Advantages of electronic air tickets

Compared to a paper travel document, an electronic plane ticket has several advantages.

These include:

  • You can purchase an electronic plane ticket with minimal time spent. There is no need to go to the ticket office and return home. You can make a purchase if you have access to the Internet and a bank card or e-wallet.
  • An electronic ticket cannot be lost, nor can it be stolen. You can print out your plane travel document at any time.
  • There is an opportunity to save money when purchasing an e-ticket. You will independently choose the appropriate flight option, aircraft type and departure date.

Booking code is a unique number containing information about the upcoming flight. On each electronic ticket of Aeroflot and other airlines you will find a booking code consisting of 6 characters. It consists of letters of the Latin alphabet, as well as numbers.

Passengers who have purchased tickets from Aeroflot will find a unique booking number in the upper right corner. You can see the caption for it in Russian or in the form of a “booking reference”.

How to check an e-ticket?

Once you have found out the information about where the reservation code is located on the Aeroflot electronic ticket, you can check the purchased travel document. This will avoid further difficulties and problems. You can use one of the convenient ways to check an electronic ticket:

  • Call the hotline. Any air carrier provides passengers with the opportunity to contact dispatchers. By contacting the hotline, you will find out the necessary information about your future flight. The operator will be able to answer all your questions after you dictate the reservation code to him.
  • Electronic verification. To check your air ticket, use one of the convenient online services. You should also enter a unique booking number on the site, after which the necessary information about the flight will appear.

A situation may arise when errors are discovered during reservation verification. In this case, immediately call the hotline or contact the airline for a personal visit.

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What is an electronic travel pass?

What is this electronic document and what are its advantages. This pass is also used for air travel to various destinations around the world. The electronic travel pass of almost all airlines is no different from the paper version.

Such a ticket has only a few differences, or rather one difference and one main advantage. They differ only visually. Since a paper ticket will look a little different compared to an electronic ticket. But its main advantage is that it does not need to be presented when receiving a boarding pass. While paper tickets must be shown upon boarding. Also, you won’t have to worry about losing your ticket or damaging it in any way.

To board with an electronic ticket, you only need to provide a reservation code. With the help of this information, airport workers will be able to find all the necessary information. But many simply cannot find this code and because of this they have difficulties when buying a ticket. Below we will tell you where and how to find this code. But first, you should learn about all the advantages of electronic ticket purchasing.

Advantages of electronic tickets

If you compare paper and electronic tickets, the second option has several good advantages. For this reason, purchasing an electronic ticket is much better than a paper one. The advantages include the following:

  • Purchasing a plane ticket online will take much less time compared to actually purchasing a ticket. And in order to purchase a ticket you will not need to go anywhere, waste extra time and then return home. All you need is the Internet and money on a card or e-wallet. And most importantly, this operation can be performed while sitting at home, on the way home or at work.
  • The next plus is its safety. You can be sure that no one will steal your ticket or you will lose it. Since it can be printed again at any time. And most importantly, you don’t need any extra equipment for this, you just need a printer.
  • When you buy a ticket online, you are presented with all the possible flight options. This means that you yourself will be able to choose which flight is profitable for your upcoming flight.

Where to look for a reservation code and what it is

The booking code is the buyer’s individual number, with the help of which airport employees can find out all the necessary information about the upcoming flight. Each electronic ticket has its own unique six-character code. This combination is present both at Aeroflot and other air carriers. The code consists of both Latin letters and numbers.

If you purchased your ticket online, on the Aeroflot website. Then the unique number will be in the upper right corner of the ticket. It can be found without much effort, but some people do not know what it is for. The number has a separate free space in which the code is highlighted in large letters. Also next to it may be the signature “booking reference”, which means Booking Code.

Online ticket check

Many tourists are still wary of the Internet. For this purpose, it was decided to organize the necessary checks of such tickets. After purchasing a ticket online, the buyer can safely check it. To be absolutely sure that there will be no problems before departure and also that their money was not spent in an unknown place.

In order to check this electronic document, you must select one of several verification options. Below we will write several ways to accurately check a ticket to choose from:

  • For those who are worried about their purchase, the best solution is to contact the airline employees. To do this, you need to call the airline's hotline. Each air carrier is required to provide its customers with communication with the dispatcher for various consultations. After the dispatcher answers you, you will be able to find out all the necessary information on the upcoming flight and your ticket. But in order to get advice from the dispatcher on your questions, he will need a unique ticket code.
  • There is also an online check. To do this, you will need to use the proposed modules on the airline’s website. On this site you will also need to provide your unique reservation code. After you navigate it, the site will give you all the necessary information about your upcoming flight.

It is possible that an error will occur when you check your e-ticket. If this happens, you must immediately contact the airline to report the problem; in addition, it is possible to resolve problems through the airline's hotline. In order to solve this problem, we will need all the information about your ticket. If you cannot provide it in full, then I will not be able to solve the problem and perhaps your money will be lost.

Recently, most air travel enthusiasts have been buying tickets via the Internet, which is not at all surprising. After all, this method helps you quickly and comfortably make a purchase, as well as make payment in the most convenient way for the buyer. However, this seemingly quite simple method is fraught with a lot of questions, for example, many people ask: “What is PNR in an electronic ticket and what is its purpose?” Let's try to take a closer look at this topic, which is primarily of concern to inexperienced fans of air travel.

Benefits of purchasing an e-ticket

Those who have repeatedly purchased tickets online were able to identify reliable intermediaries, having become convinced of their honesty and integrity. And newcomers to this business are afraid of buying tickets online for the first time, because everyone understands perfectly well that falling into the hands of scammers under such circumstances is quite easy.

The PNR booking number provided on each electronic air ticket will help protect you. The abbreviation in question is an individual code consisting of letters and numbers. The code not only helps you avoid falling into the hands of scammers, but also displays a lot of useful and important information for a potential passenger.

Analyzing the electronic ticket

Those who decide to buy an air ticket online for the first time, first of all, after receiving it by email, should carefully consider their purchase. The entered data must not only be entered correctly, but also strictly correspond to the information noted in the foreign or civil passport. Under other circumstances, you will have to forget about air travel, since the passenger will not even be allowed to board the plane with an erroneously filled out electronic ticket. When analyzing a document, you need to pay attention to the following points:

  • whether the buyer’s personal information is correct;
  • is the air ticket number at the top of the document?
  • whether the name of the company through which the acquisition was made is indicated;
  • Is the date and time of air transport departure noted on the ticket?

Of course, the above data is very important. However, first of all, you need to check whether the electronic ticket contains PNR.

PNR - booking number

Code location and function

As we noted earlier, the code being analyzed consists of five or six letters or numbers, so it is quite easy to find. It is with the help of this cipher that you can independently verify the decency and honesty of the intermediary.

If the ticket was booked according to the law, then visiting the official website of the intermediary will help you verify this. Having visited the resource, you just need to enter your initials and PNR reservation number in the required column, so that in just a few seconds the monitor will display complete information regarding the purchased air ticket.

If it is not possible to obtain information on this issue, then this situation can be explained in two ways:

  1. Perhaps the purchase information has not yet entered the general database. This point can be viewed if the buyer wants to receive information regarding the air ticket immediately after payment. Under such circumstances, it is worth trying again to obtain information after at least a couple of hours.
  2. If, after some time, you cannot obtain the requested information, most likely the purchase was made on a dubious site. In order not to be left without money and without a ticket, do not fall for too low prices and make reservations only on trusted resources, for example, Aviasales.

Quite often, people who have purchased an air ticket online for the first time are interested in where the PNR is located on the electronic ticket. The cipher is located at the top of the document, both on the left and right sides. It is often located next to the order number.

You are ready for a trip, everything is ready for departure. But at the airport it turns out that the reservation is not valid or there is an error in it. To avoid this, you should play it safe and check your air ticket in advance.

Ways to check an air ticket

There are several ways to check the accuracy of a flight booking made online:

  1. Call the number of the airline you are flying with.
  2. Through the Internet.

All data necessary to check the ticket is indicated in the electronic receipt (E-Ticket). It will be sent by email if you purchased the ticket yourself via the Internet. If the air ticket was ordered through a travel agency, the employee will print it out and give it to you.

The E-Ticket contains the following information.

The itinerary receipt will also indicate the full cost of the ticket and the date of its issue.

You will need your airline reservation code during online check-in or when checking your flight details on the carrier's hotline. The reservation code of the reservation system is useful for checking the ticket through its website.

Checking your e-ticket

If you do not have access to the Internet, you can check your flight reservation by calling the air carrier. The operator will ask you to provide the ticket number, airline reservation code, and passenger's last name (if necessary).

Check through the airline website

You can check your ticket by number through the carrier’s official website. To do this, fill in the fields of a special form:

  • number of ticket;
  • carrier company reservation code;
  • last name (as indicated on the itinerary receipt).

If seats on a flight were booked through a travel agency, then there may not be information about them on the carrier’s website. To clarify information about the flight, it is better to call the airline's hotline.

Checking through the reservation system

To reserve seats on a flight, 4 global reservation systems are used:

  • Saber - .
  • Sirena - Travel - myairlines.ru.
Each system allows you to find information about the reservation reserved through it. If you go to checkmaytrip.com and don’t find any data there, don’t be upset. Information will definitely be found through another system.

The ticket usually contains information about which system it was booked in. To check, you need to go to the website or mobile application of the system. Fill in the required fields, indicating the reservation code of the system or the number of the ticket itself, last name (as in the electronic receipt). Click the “View” button. If a seat on a flight is reserved and payment has been made, “Confirmed” will be indicated in the “Status” column.

It is impossible to clarify information about the status of a reservation by last name alone, either on the carrier’s website, or in any of the global reservation systems, or by calling the airline. It is also impossible to check an air ticket using the ticket number without specifying the reservation code.

Global reservation systems allow you to find out not only whether payment for your reserved seat on the plane has been completed, but also information about the flight, metro map or public transport schedule, and the weather. Here you can also find maps and descriptions of iconic attractions.

What to do if there is a mistake in the reservation?

Typos on your e-ticket can ruin your trip. After receiving the E-Ticket, carefully check the correct spelling of the last name (must match the passport) and date of birth, and the number of the document itself.

If you find errors in the spelling of your last name or first name, you must:

  1. Contact the company on whose website the plane seats were booked and report the error.
  2. If the reservation was made on the carrier’s website or in one of the global reservation systems, then you need to call the airline’s hotline number.
In the first 24 hours, the problem can be resolved without penalizing the airline.

The following scenarios are possible:

  1. Inaccuracies will be corrected without penalty.
  2. The airline will allow you to use a ticket with typos.
  3. A fine will be issued, the ticket with errors will be canceled, and the passenger will have the opportunity to reserve a new one.

Money for a defective ticket will be refunded minus a fine. The period depends on the specific carrier and the bank card used to pay for the purchase.

If, when filling out the E-Ticket form, your first and last names were swapped, you will not have to change it. It is enough to simply warn the airport employee involved in check-in about this.

An error in the date of birth or passport number is corrected without penalties. You must call the airline's hotline and ask the operator to correct the inaccuracy.

No reservation

If checking your air ticket reservation is unsuccessful, you must:

  1. Contact the travel agency that ordered the tickets to find out the details.
  2. Contact the customer assistance section of the service through which you booked your ticket for clarification. There may have been a failure and the payment has not yet gone through.
  3. Contact the air carrier and check with them for details.
  1. It is better to print out the electronic ticket and have it with you. This is especially important when flying internationally.
  2. You can find out information about the flight status, its cancellation or delay on the carrier company’s website.
  3. An email with your E-Ticket details may take up to an hour to arrive, so if you don't receive it right away, don't panic. But if the email is delayed longer, you should contact the operator of the service where you booked the seats or call the airline’s hotline.

Modern technologies have quietly entered almost all areas of people's lives. We cannot imagine our existence without many innovations, and some give us a strange feeling of misunderstanding. A similar feeling is encountered by those people who buy tickets online for the first time and are trying to figure out what to do with the document that comes to them by email after making the payment. Especially often, such inexperienced travelers are tormented by the question of where to find the PNR number on an electronic ticket and how to use it to check their departure details. If you also had to deal with an itinerary receipt for the first time and you cannot read it, then our article is a godsend for you. We will pay close attention to finding out what this mysterious PNR in an electronic ticket is and why it is still needed.

Buying tickets online

Today, buying tickets via the Internet is not only convenient and fashionable, but also economically feasible. Thanks to this service, you can choose the shortest route at the most affordable cost. In addition, the passenger gets the opportunity to make payments without leaving home, which significantly speeds up this process.

Experienced travelers have long had trusted intermediaries through whom they make purchases and do not doubt their honesty. But newcomers run the risk of falling into the hands of scammers and ruining their vacation. However, the PNR code in the electronic ticket will come to the rescue. This simple combination of letters and numbers is found on every itinerary receipt sent by email and includes a lot of useful information.

Therefore, if you bought tickets on the site for the first time and doubt their authenticity, then open the letter from the airline and let’s study the document sent to you.

Route receipt: what is it?

Remember that each airline must issue an itinerary receipt for the passenger. When purchasing a ticket via the Internet, it is compiled almost instantly (after payment) and is generated automatically by the system. This document is then sent to the client’s email. Usually, from payment to receipt of the ticket, not even ten minutes pass.

The itinerary receipt contains all the information about the passenger and his flight, while its appearance is not regulated in any way. Each company has its own rules according to which data is located and grouped on a ticket. Therefore, do not be surprised if you see completely different itinerary receipts purchased through different services.

Please keep in mind that you can print your e-ticket before boarding your flight, but this is not necessary since all your information is already entered into the airline’s database. If you still want to print the document, then do it on a regular sheet. Even in this form, it is an official document that is suitable for strict reporting in the accounting department of your company and other organizations.

Features of an electronic ticket

Many older Russians still prefer to purchase tickets at the box office, so that after payment they can hold it in their hands and definitely not worry about any small details. However, electronic has a lot of its advantages and features that I would like to mention:

  • an electronic ticket does not have a letterhead and cannot be touched;
  • it cannot be lost;
  • the itinerary receipt cannot be falsified;
  • an electronic ticket cannot be stolen;
  • With a ticket purchased online, you can check in for your flight via the Internet;
  • a passenger can arrive at the airport only with a passport in hand.

As you can see, there are a huge number of advantages in an electronic ticket. Therefore, you should not be afraid to purchase it via the Internet, you just need to be very careful and understand what kind of document you received after the transaction.

Reading the ticket

If this is your first time holding an electronic ticket in your hands, then you need to learn how to read it. Most of the information is written on it in English.

First of all, find your first and last name on the form. In cases where you are planning a trip abroad, check their spelling with the data in your international passport. If they do not match, then you are unlikely to be able to board the plane. Therefore, contact the airline and make any necessary changes before it is too late.

At the top of the itinerary receipt are your ticket number and the name of the organization through which the purchase was made. If necessary, you can check the authenticity of the ticket on its website.

Also be sure to check the date and time of departure, as well as the arrival and departure airports on your receipt. This information is usually indicated in the middle part of the ticket. The flight number and the airline that will operate it are also printed here.

In addition to all the listed components of the itinerary receipt, it will necessarily contain your passport details, the day the ticket was issued, the class of flight and the amount paid for the trip.

What is the PNR code on an e-ticket?

It is quite easy to recognize this code - it is a combination of five Latin letters and numbers. They contain a large amount of information about the traveler and the flight. In addition, this code allows you to find out how honest the intermediary was with you. If he actually made a reservation, then you can easily check this by going to his website. We will talk about this verification method a little later.

Please note that on some receipts the code is six alphanumeric characters long. This option is also considered correct and is not an error.

Where is the PNR located on the e-ticket?

This code is usually located at the top of the itinerary receipt. Moreover, it can be applied both on the right and on the left. It is often grouped with the order number or routing receipt.

For example, let's look at where the PNR is in the Onur Air electronic ticket. If you pick up this airline's itinerary receipt, you will see a six-digit individual code. Onur Air is exactly the carrier that prints a six-character code. It will be located on the left side of the ticket after the airline and before the flight number and airport information.

Why is an alphanumeric code needed?

We already know where the PNR number is in the electronic ticket, but now we need to find out exactly how to use it and why it is given to passengers in the first place. We have already mentioned that this combination of Latin letters and numbers contains all the information about the traveler and the flight. In addition, thanks to the code, you can find out how honest the intermediary is with you and whether he really issued a ticket in your name. We recommend doing such a check even in cases where tickets are purchased on time-tested sites.

To check, you will need the name of the booking system through which your itinerary receipt was issued. Usually it is located just above the PNR code or next to it. Next, go to the website of the specified system and enter your individual code and your last name on the main page. A few seconds after starting the search, you should see detailed information about your ticket and flight. Moreover, its status must be indicated. These may be the words “issued” or “issued”.

If the information does not appear on the computer screen, then there can only be two reasons for this situation. The first is that you have just issued a ticket and it has not yet entered the database. Therefore, it is worth trying again in a few days. But the second reason is the most unpleasant - you have fallen for scammers and it’s time to start sounding the alarm.

Six-digit code: advantages of this option

The six-character code gives the passenger more benefits as it allows the authenticity of the ticket to be verified in an international database. The verification algorithm is identical to the one we already described in the previous section.