Generally accepted rules and regulations “S7. S7 Airlines: baggage and hand luggage allowances. S7 Airlines S7 luggage and hand luggage

Baggage and hand luggage of S7 Airlines are transported in accordance with the rules mandatory for all passengers. It is advisable to decide what you will take with you on your trip before purchasing tickets. Paying for baggage during the online booking process is significantly cheaper than paying at the airport before boarding the aircraft.

Baggage allowance on S7 aircraft

The rules and regulations for baggage transportation on international flights and within Russia are the same and are dictated by the design features of the aircraft, as well as flight safety requirements.

How many suitcases you can carry without paying depends on the fare you choose. Hand luggage is carried free of charge in all cases.

You can often hear from passengers that baggage is added up. For example, you have two suitcases with a total weight of 23 kg, which can be combined and arranged as 1 piece. In the case of S7 Airlines, this approach is not practiced.

One piece represents one suitcase or bag.

This is important to consider when planning your trip.

When it comes to luggage for two, it also cannot be combined. If you are traveling in a group, it is better to distribute all the suitcases among each other in advance so that the baggage allowance for one passenger is met. The transportation of the company/group's necessary travel items should be considered before the moment, so that during the online booking process all baggage can be effectively distributed and checked in.

The baggage allowance for a child is the same as for adults if a minor passenger occupies a separate seat. years old belongs to the “Infant” category, so it can be transported on the lap of one of the parents. In this case, both are subject to the same carry-on baggage allowance. When a separate seat is issued for a child, you can take a separate bag for him.

When done, the passenger is given a 20% discount. For this procedure, you can use the carrier’s official website or a special mobile application for devices based on Android or iOS.

You can also pay for transportation online using a bank card. If you check in at the airport, the cost will increase significantly.

Participants in the S7 Priority loyalty program can earn money that they have accumulated in the process of regularly using the services of the airline and its partners. is also possible for participants of similar programs of other members of the Oneworld alliance - Emgrand, Ruby and Sapphire. To participate in S7 Priority, you must register on the program website or purchase a special Tinkoff bank card.

Excess baggage

Carrying excess baggage that goes beyond what is permitted both in size and weight is only possible with a certain surcharge. Its size depends not only on the magnitude of the excess, but also on the direction of the route. The approximate price of one excess seat will be as follows:

• domestic flights within Russia – from 2,000 to 15,000 rubles;
• flights to CIS countries – from 3,000 to 18,000 rubles;
• flights to Europe and Southeast Asia - from 50 to 300 euros.

A more accurate amount of excess transportation can be clarified by calling the toll-free number 8-800-700-07-07.

If the dimensions of one piece of baggage exceed 203 cm in total dimensions, it is considered oversized, and if it weighs more than 32 kg, it is considered heavy. Whether to check luggage in this case or not, the airline decides individually, focusing on the characteristics of the aircraft used. At European airports, the maximum permitted baggage weight is 32 kg. In case of excess, it is necessary to order freight transportation at the appropriate rates.

Carrying hand luggage

Each passenger is allowed to take with him into the aircraft cabin free of charge only. It can be placed on a special shelf above the passenger seats.

The size and dimensions of hand luggage should not exceed 55 x 40 x 20 cm, including wheels and handles.

In economy class, a passenger is allowed to carry one bag weighing no more than 10 kg, and in business class - two pieces with a total weight of 15 kg. If these standards are exceeded, the suitcase must be returned for transportation in the cargo compartment of the aircraft.

At the airport, no one will measure the size of your carry-on luggage with a tape measure. There are special template frames near the flight check-in counters. If the dimensions of the bag meet the standards, you can take it with you into the cabin for free. Otherwise, you need to check in your luggage and pay for additional space.

It is no coincidence that the size of a carry-on bag has strict restrictions. S7 aircraft can simultaneously accommodate 60-180 passengers, depending on the aircraft model. There should be enough space for all things in the cabin. Bags can be placed either on the luggage rack or on the floor under the seat in front. However, passengers sitting near emergency exits are strictly prohibited from placing bags and other things on the floor.

What can you take with you as hand luggage?

You already know the parameters of hand luggage in the S7, but now let’s look at its contents. You should take into the aircraft cabin what you may need during the flight or immediately after landing:

• a handbag, briefcase, purse or backpack, if its dimensions do not exceed the size restrictions of hand luggage;
• bouquet of flowers;
• umbrella no more than 55 cm long;
• outerwear that will be needed when leaving the plane after landing;
• small fragile items that may be damaged in the luggage compartment;
• Food;
• baby food for an infant passenger, as well as a spare set of diapers, clothes and wet wipes;
• a suit placed in a briefcase;
• medications or various dietary products that may be needed during the flight;
• canes, walkers, crutches, rollators used by passengers with reduced mobility, as well as wheelchairs if the dimensions allow them to be safely placed on a shelf or under a seat;
• goods from a Duty Free store in a sealed plastic bag weighing up to 3 kg;
• cash and documents;
• electronic devices (smartphone, laptop, camera, etc.).

What is not allowed to be carried in the cabin

• any cutting or stabbing objects (knives, scissors, straight razors, manicure tools, etc.);
• toxic and poisonous substances;
• explosive and flammable objects;
• oxidizing and corrosive substances;
• any types of weapons;
• radioactive substances and viruses;
• baseball bats and objects used for martial arts;
• gas canisters and stun guns.

In short, you cannot take on board the aircraft any items that could be used:

• to cause bodily harm to passengers or crew members;
• to damage aircraft systems;
• to carry out a terrorist attack.

Any items deemed dangerous by security personnel will be removed prior to boarding. As for the safety razor, it can be carried in hand luggage.

Carrying liquids in hand luggage

Liquids in large bottles got into prohibited items that cannot be taken into the aircraft cabin. If you are transporting alcohol, shampoo and other substances in liquid form in containers larger than 100 ml, they must be checked in as baggage at the airport. It should be noted that the category of liquids also includes substances in a paste-like state and gels - toothpaste, creams, cosmetics, shaving foam, mascara, honey, soft cheeses, etc. This even includes cans, in which 2 /3 of the volume is occupied by liquid. The cost of luggage on an airplane does not change depending on the presence of liquid substances in it.

In hand luggage, passengers are allowed to carry liquid substances in containers with a volume of no more than 100 ml. The total volume of liquid should not exceed 1000 ml per person. Vials must be packaged in a separate bag and placed in a bag. In hand luggage, subject to the above-mentioned standards, you can carry:

• water, juices and syrups;
• honey, jam, confiture and other sweet foods;
• perfumes, deodorants, shaving foams and cosmetics;
• creams, gels and pastes;
• food for children under 2 years old;
• medicines;
• shower gels, shampoos and teeth rinses;
• canned food and compotes.

The limits of 100 and 1000 ml per passenger do not apply to baby food for feeding on board if a child under two years old is flying with an adult. Dry cereals, which can be diluted with boiling water on an airplane, are not considered liquids.

Restrictions do not apply to liquid products purchased in Duty Free stores. In terms of weight, they must fit into the carry-on baggage standards and be sealed in a transparent bag that cannot be unpacked until the end of the flight.

For medicines in liquid form, the requirement “100 ml - one bottle” remains. If this volume is exceeded, the need to take the medication is documented. The drug must be in its original packaging so that the safety control officer has the opportunity to examine the composition. Carrying medications containing narcotic substances must be accompanied by a prescription or a doctor’s certificate. On international flights, you must have a certified translation of these documents into the official language of the destination country.

Additional baggage allowance

Passengers with the Basic Economy fare are only allowed to carry hand luggage free of charge. If you need to take with you another bag weighing up to 23 kg, which will have to be checked in at the airport for transportation in the cargo hold, an additional payment for additional baggage is required. Other rates, as mentioned above, include the carriage of 1-2 pieces of luggage. You only need to pay extra if you exceed the permitted limit. To save money, fees should be paid in advance online.

When booking your ticket online, you can pay a 20% discount for carrying an additional bag. If you do this when checking in online at least 4 hours before departure, the discount will be only 10%.

If payment is made later, the discount does not apply.

On S7 Airlines planes you can carry free baggage in the form of one set of snowboarding or skiing equipment per passenger. It may include one pair of skis, boots, poles, snowboard, goggles and helmet. Equipment must be packed in a case and occupy only one place. The maximum weight for economy class is 23 kg, for business class – 32 kg.

Items prohibited for transportation on board an aircraft

Passengers are prohibited from transporting and transiting baggage if it contains the following dangerous objects and substances:

• fireworks, signal flares and other pyrotechnic products;
• firearms, cartridges and other ammunition;
• fiberglass brighteners and repair kits;
• compressed gases, including cylinders for scuba divers;
• poisons, weed and insect repellents, as well as viruses and dangerous bacteria;
• caustic substances - acids, electrolyte, mercury, etc.;
• flammable and explosive substances in liquid and solid form - paints, solvents, lighter gasoline, gunpowder, etc.;
• radioactive substances.

Take a sociological survey!

Rules for transporting animals

On S7 Airlines planes, dogs, cats and pet birds are allowed to be carried as hand luggage or additional baggage. Other animals can only be transported in the cargo hold. In this case, it is not possible to add oversized luggage in the form of livestock.

If the animal is transported in the cabin, its weight cannot exceed 8 kg including the container. The dimensions of the cage must be within the normal limits for carry-on luggage in order to fit it under the seat.

It is prohibited to let the animal out of the container during the flight. The pet should also not cause inconvenience to other passengers (unpleasant odors, loud noise, etc.). Free transportation is not provided, so payment is made at the rates for additional excess baggage.

Only passengers at least 18 years old can transport animals by contacting the company's sales offices. The request for transportation must be made no later than 48 hours before the flight. Before flying, your pet should be placed in a hard plastic container or metal cage with access to air. The internal dimensions of the cage should allow the animal to stand up to its full height and turn around itself. The container must be equipped with a rigid closure device and absorbent material at the bottom. Bird cages must be covered with thick, light-proof fabric.

No more than two animals weighing up to 14 kg can be in one cage if they behave calmly. The container is also allowed to transport three pets of the same litter not older than six months or nursing puppies and kittens. It is recommended not to place a strong and a weak animal in the same cage.

The airline reserves the right to refuse transportation of animals in order to limit their number depending on the type of airliner, flight route and commercial load of the cargo hold. In the passenger cabin, you are allowed to transport no more than two cages with pets and birds of non-antagonistic species, so cats and dogs cannot fly on the same flight. Before the flight, the pet must undergo control at the airport veterinary service. Before taking your pet on a trip, carefully read the rules for transporting animals on S7 aircraft.

Transfer luggage

If there is no possibility of a direct flight, you have to get to your destination with a transfer. If it is necessary to change the plane abroad, the passenger is allowed to arrange transfer baggage and a ticket. In this case, at the transfer airport, the suitcases will be transported to another aircraft without additional inspection and registration. A passenger can wait in a closed transfer zone for 24-96 hours, depending on the country in which he is located.

According to the Decree of the Government of the Russian Federation No. 172 dated March 3, 2012 “On the simplified procedure for performing customs operations,” transfer luggage is processed only if it does not contain goods subject to mandatory customs declaration when exported outside the Customs Union. A special tag is attached to suitcases and bags, indicating the absence of goods that must be declared when exported from Russia.

If there are goods that need to be declared, baggage transportation is processed only to the transfer airport. The passenger must personally receive their suitcases and rebook them for another flight.

Delays or loss of luggage can occur with any airline, regardless of its category and level of service. The most common reasons are an error by departure airport staff or the loss of a tag from a bag. The passenger, as a rule, discovers the loss only after arrival, when it is not possible to find the suitcase on the conveyor belt. When you find yourself in a difficult situation, it is important to act correctly.

Missing report

To find your luggage, you should first contact the airport employee who is responsible for searching for lost suitcases and bags of passengers. He will draw up a PIR with a description of the lost luggage (size, color, special features, brand, etc.) and begin searching for it. One copy of the document is issued to the passenger.

Tracking process

The search for luggage by airport employees is carried out using the global World Tracer system. It covers almost all passenger airports in the world. If a lost suitcase is mistakenly flown in another direction, it can be found and delivered to the point where its owner is located. In case of loss of a tag, searches are carried out according to the external description that the passenger indicated in the PIR act.

While waiting, you can periodically check the status of your searches in World Tracer by indicating the PIR act number and your last name in Latin. However, it is not possible to track luggage in this way at all airports. In this case, you should request information from airport employees responsible for the search, or contact representatives of S7 Airlines.

Damage to luggage

If the suitcase was damaged during transportation, as in the previous case, a PIR report must be drawn up indicating all defects. The carrier will not accept passenger claims if they are related to dents or scratches of suitcases, as well as loss of handles and wheels.

Claim for compensation

Compensation for lost luggage by S7 Airlines is paid only after an official investigation has been carried out in each specific case and an appropriate decision has been made.

To initiate an investigation, you must send a written complaint in free form to the company's head office. The document can be delivered in person or sent by registered mail to the address 633104 Novosibirsk Region, Ob, Mozzherina Ave., 10, PJSC Siberia Airlines.

The claim must include detailed information about the baggage. The following must be attached to the document:

• luggage tag;
• PIR act;
• flight boarding pass;
• itinerary receipt (preferably);
• other documents (receipts, checks, certificates, etc.) that serve as substantiation of the stated claims;
• Bank account details for transferring the compensation amount.

Documents must be original or certified copy. In your letter of claim, you must indicate your contact phone number and return postal address to receive an official response.

Passenger customs declaration

Passengers on international flights must fill out a customs passenger declaration if they are transporting in accompanied/unaccompanied baggage across the border of the Customs Union:

• goods with a value of more than 10,000 euros or a weight of more than 50 kg;
• $10,000 cash or traveler's checks;
• securities - bank checks, bills, shares, etc.;
• items of cultural value;
• state awards of the Russian Federation;
• animals and plants that are on the verge of extinction, as well as products obtained from them;
• medical preparations containing narcotic substances;
• radio-electronic and high-frequency devices intended for civilian use;
• technical devices with data encryption function;
• weapons and ammunition;
• goods for personal use, including those received as an inheritance.

Currently, the declaration can be filled out online on the official website of Domodedovo Customs. The document can be immediately printed and sent electronically to the customs terminal.

Some important points

When booking tickets online, the passenger can only include the cost of transporting an additional seat. Check-in of hand luggage and baggage, including additional payment for overweight, is carried out only at the airport at the “Baggage Reception” counter.

If a passenger has a child under 11 years of age, they are given the opportunity to transfer a stroller, bassinet or car seat free of charge if the dimensions of the device do not exceed 55 x 40 x 20 cm. When the folded stroller does not meet these dimensions, it is placed in the cargo compartment before departure . If there is no child, the stroller is transported subject to baggage allowance.

Firearms and ammunition may only be transported in special metal containers in the cargo hold of an aircraft. To do this, the passenger must submit to the airport security service documents confirming the right to store and carry firearms, as well as permission from the Ministry of Internal Affairs to export or import them.

conclusions

The baggage requirements for S7 Airlines as of 2019 are dictated by current international and Russian regulations, as well as the technical features of the aircraft used. You should read all the rules in advance. Otherwise, at the airport you will have to pay a significant amount for oversized or extra kilograms. In the absence of permits, the flight may be completely disrupted.

S7 airline hand luggage: Video

You are planning a trip and are thinking about buying air tickets, or have already purchased air tickets and are clarifying information about baggage and hand luggage - Avianiti will briefly tell you what to look for and what the requirements for baggage transportation are.

S7 Airlines baggage requirements depend on air ticket fares. When purchasing air tickets, carefully look at the tariff: the airline indicates what baggage is allowed to be carried for free. Typically these are items for the cabin (hand luggage) weighing up to 10 kg and one piece of checked baggage weighing up to 23 kg.

Certain benefits are provided to customers who own S7 Priority program cards - the airline allows additional baggage to be carried free of charge. This is either increased luggage weight or a free second seat.

The cost of S7 Airlines tickets includes the transportation of hand luggage and baggage checked into the aircraft's luggage compartment. If the amount of baggage exceeds the allowed free volume, the passenger must pay for it. This can be done through the airline’s website, by calling the call center or at the airport when checking in for a flight.

The cost of excess baggage, tariffs in Russia, prices are indicated in rubles.

Excess baggage costs, tariffs for European flights, prices are in euros.

Prices for additional baggage are indicated on the official website of S7 Airlines; information about the cost of baggage will be provided at the carrier’s free call center.

Carry-on baggage requirements

Even the baggage-free fare for S7 Airlines tickets includes the carriage of hand luggage in the cabin. A passenger is allowed to carry one piece free of charge: a bag, a backpack, a box, a package. Hand luggage must weigh up to 10 kg and be no more than 115 cm in the sum of three dimensions (55x40x20 cm).

Federal Aviation Regulations have approved a list of items permitted for transportation in the cabin of an aircraft. It is better not to put these items in the luggage compartment.

If you plan to transport liquids in your hand luggage, then remember that the permitted container volume is up to 100 ml, the maximum volume of liquids in different packages is no more than 1 liter per passenger. Liquids include drinks, perfumes, liquid cosmetics and toothpaste.

Checked baggage requirements

In the luggage compartment of an S7 Airlines aircraft, you are allowed to carry free one piece of baggage weighing no more than 23 kg and with dimensions no more than 203 cm in the sum of three dimensions (length + width + height). Only in the baggage-free airfare, basic economy is not included in the price of baggage.

The airline recommends that passengers do not carry documents, valuables, money, or computers in their luggage. S7 Airlines prohibits combining two luggage in different packages into one: it is not allowed to wrap two suitcases with film and check them in as one piece of luggage.

Transporting animals on an airplane

S7 Airlines carries pets: dogs, cats, birds in hand luggage or in the luggage compartment. Transportation of other types of animals must be registered as cargo. You must pay for the flight of the animal; the cost depends on the weight and size of the animal, as well as the flight. You can arrange transportation of an animal by plane only through the airline's sales offices; this service is not available on the official website.

The animal will need a veterinary certificate, veterinary passport, container or cage. No later than 48 hours before departure, you must call the airline and make a request to transport your pet. It is better to notify the airline about the flight of an animal when booking air tickets.

An animal is allowed to be taken into the cabin if its weight together with the container does not exceed 10 kg, and the container itself (or carrying bag) is no more than 115 cm in three dimensions; it is important that the height is no more than 20 cm. You must visit the service at the airport veterinary control and check the documents for transporting the animal, so it is better to arrive in advance.

Transportation of skis and snowboards

During the winter season, S7 Airlines transports ski equipment or snowboards in covers in the luggage compartment free of charge. The weight of the equipment should not exceed 23 kg, and the dimensions should not exceed 203 cm. Since this offer is seasonal, we recommend that you check with the airline about the conditions for transporting skis or snowboards when booking air tickets.

Damage to luggage

If at the airport, when receiving your luggage, you see that it is damaged or some items are missing, do not leave the baggage claim area. Contact the airport staff and, with their help, draw up a report of damage to your luggage (commercial report, PIR). Next, you need to contact the airline and provide documents: a signed damage report, boarding pass and luggage tag.

Lost luggage

If you do not find your luggage on the transport belt, contact the airport staff, they will draw up the relevant documents and the airline will deliver your luggage to you later. In addition, S7 Airlines recommends that passengers register in the World Tracer international system and monitor their luggage.

Avianiti searches for cheap air tickets by comparing their prices with offers from other airlines and ticket agencies. You can select a fare with baggage included when booking your flight tickets.

The note is written on the basis of the Federal Aviation Regulations (FAR) and will help to better understand the rules of Russian airlines and the rights of passengers. New FAPs were updated last year and determine the minimum weight of hand luggage and baggage, their dimensions, as well as what items of baggage can be carried free of charge on board Russian airlines.

S7 Airline is a Russian air carrier founded in 1992. Based at Tolmachevo Airport (Novosibirsk). Until 2006 it was called “Sibir”, but then a serious rebranding was carried out. Operates regular and charter flights both within Russia and abroad.

How much hand luggage does the S7 allow you to carry, and what are the content restrictions?

Dimensions

Carry-on baggage s7 (or rather, each piece) cannot be larger than 55x40x20 centimeters. In this case, this is absolutely not a whim of the airline, but a restriction dictated by the fact that the passenger must place the item (bag, backpack, etc.) on a lockable shelf near the ceiling, or under the seat in front (of his choice). But the space there is not unlimited - after all, for example, in the Airbus A320 up to 180 people can fly at the same time, and there must be enough space for their luggage.

S7 aircraft

Note! In some seats (near emergency exits, in the front row) you cannot put things under the seat. Therefore, they need to be placed (at least during takeoff and landing) only on a special shelf overhead.

How is the size of hand luggage controlled?

As a rule, airline employees do not approach passengers at the airport with tape measures - this is not necessary. There are special template frames installed near the racks. If an item (suitcase, backpack, etc.) fits in such a frame, it can be carried free of charge.

The passenger can carry out the appropriate checks independently, even before check-in. At the same time, it is not at all a fact that everyone flying will have to undergo such a procedure. Often the dimensions are assessed visually, but if they already raise suspicion (for example, a suitcase or backpack is clearly larger than 55x40x20), then they may ask you to put the item in a frame to check the fit.

Weight

According to the rules, one piece of hand luggage carried on an S7 airline aircraft cannot weigh more than 10 kg (for economy class fares - “Economy Basic” and “Economy Flexible”) or 15 kg (for business class fares - “Business Basic”) " and "Business Flexible").

Number of seats

In hand luggage - 1 piece for economy class and 2 pieces for business class.

Size check area for hand luggage S7

What can you carry in hand luggage in addition to the specified allowance?

The S7 company rules, consistent with current legislation, define the following list:

• a handbag, backpack or briefcase, the weight of which does not exceed 5 kg, and the dimensions (the sum of three dimensions) - 75 cm;
• outerwear (type not regulated);
• a bouquet of flowers (its size and weight are not specified);
• suit in a suitcase;
• goods purchased in duty-free shops at the airport of departure (including liquids), placed in a sealed bag with a receipt attached to it. At the same time, the overall dimensions of such a package in the sum of three dimensions cannot exceed 75 cm, and the weight - 3 kg.
• crutches, canes, walkers, rollators, folding wheelchairs and other similar devices used by a passenger with limited mobility. During the flight, he will need to put such an item in a lockable luggage rack (under the ceiling), or put it under a seat that is one row ahead;
• medications or diet foods. The quantity is determined by the passenger’s needs during the flight;
• a cradle, a car seat and other devices for a child under two years old, as well as a stroller or a child car seat for a child under 11 years old, if the dimensions of such an item do not exceed 55x40x20 cm and they can be placed on a shelf above the seat, or on floor, under the seat in front.

Stroller

Note! Strollers, seats, cradles and other restraint systems can be taken on a plane free of charge only if the child for whom they are intended is traveling on the same flight. In the case when the stroller is transported without a child, the standard requirements for carry-on luggage and baggage apply to its transportation.

Transportation of liquids

Liquid in this context refers not only to a substance in a liquid state. These include objects (including food) whose consistency is pasty or creamy. These are sauces, creams, pastes, gels, aerosols, canned food and much more. That is why, for example, you can freely carry hard cheese in your hand luggage, but if the variety is soft (Camembert, Brie, ricotta, mozzarella, feta and others), appropriate restrictions are imposed on it. Or you can put olives “by themselves” in your hand luggage, but if the package contains oil or other liquid in addition to them, then the rules below come into force. The same applies to cosmetics.

So, liquids can be carried in hand luggage, but subject to certain requirements.

1. The volume of each container cannot be more than 100 ml. That is, if the toothpaste is in a 125 ml tube, airport security staff will most likely take it away at the control;

Note! The packaging does not have to be original. This will not work with an aerosol deodorant or shaving gel due to the pressure inside the container, but, for example, shampoo can be easily poured into a container of the approved size (up to 100 ml inclusive).

1. Containers must be placed in a transparent bag with a zipper (usually a zipper is used). Its volume is also limited - it cannot be more than 1 liter;
2. If a passenger does not have such a package, it is damaged (torn) or does not meet the requirements, then an airport employee can issue it free of charge, or offer to purchase it for a small amount.
3. This package must be removed from the main piece of hand luggage (bag, backpack, etc.) and placed separately on the security belt for scanning.

Bag for packing liquids in hand luggage

Additional Information! Baby food (if the passenger is traveling with a child) is not subject to the 100 ml limit per container. But there is no need to take water - the flight attendant will bring it upon request.

What cannot be carried as hand luggage:

• piercing objects. Any, without exceptions. Even such harmless, at first glance, as manicure scissors or a nail file will be confiscated. However, plastic disposable knives and forks without pointed ends are permitted;
• toxic objects, as well as poisons;
• explosives and flammable substances;
• corrosive, oxidizing substances;
• weapons (separate requirements apply to their transportation);
• radioactive items;
• other things that the security officer deems dangerous.

The general criterion in this case is clear - you cannot take on board anything that can injure or kill other passengers or crew members, or carry out a terrorist attack on board (make an explosive device, etc.). Hence the very strict requirements for liquids, which many passengers perceive with hostility. But in the modern world, additional precautions are never superfluous.

What cannot be carried in hand luggage

Exceeding the size and quantity of hand luggage

S7 Airlines cannot arrange for excess carry-on baggage, even for extra money. Anything unnecessary (that is, that which does not fit into the established standards) must be checked in as baggage. Depending on the tariff, an additional fee may be charged for this - the cost varies accordingly. Therefore, the passenger is recommended, even when purchasing a ticket (especially for a basic, baggage-free fare), to decide whether in a particular case it is possible to meet the requirements for the weight and size of hand luggage, or whether he should immediately purchase additional luggage and be calm. After all, according to S7 tariffs, the fee for luggage at the airport is much more than directly in the process of purchasing an air ticket. Therefore, trying to save a relatively small amount can be costly in practice.

On a note! S7 Airlines has fairly strict requirements for passengers' carry-on luggage. This follows from the fact that even those who bought a ticket at the cheapest fare are allowed to take a bag, backpack, or other item weighing 10 kg into the cabin. While some competitors have already reduced this threshold to the minimum permitted by law 5 kg.

For this reason, the number of those who choose “Economy Basic” is increasing. After all, with certain tricks, a suitcase or backpack 55x40x20 is quite enough for a vacation lasting a week or two, or even more. There were no new additions (changes, restrictions, etc.) in 2018, and it is unknown whether there will be any.

Restrictions on the contents of hand luggage are not imposed by the airline. They are established by international aviation regulatory authorities, and these rules are followed at every airport.

And carry-on luggage is transported in accordance with Federal Air Transportation Regulations, but with some nuances that a potential passenger should be aware of.

In order not to get into trouble when traveling with S7 Airlines, you need to know the rules for carrying baggage and hand luggage on board Siberian Airlines: baggage allowances, how much you can carry for free, what size, weight and dimensions baggage and hand luggage should have.

S7 Airlines flies from Moscow, starting from Domodedovo Airport, the airline’s base hub.

The S7 controls three indicators used for baggage and hand luggage:

• Dimensions
• Dimensions

S7 luggage sizes

The norm is no more than 203 cm in the sum of three dimensions (length, width, height).

Carry-on baggage sizes

The norm is dimensions no more than 55x40x23 cm.

Weight

Acceptable baggage weight

In accordance with the current tariffs, the airline accepts baggage for transportation in accordance with the rules in force for each type of tariff:

• Basic economy fare - no luggage included
• flexible economy tariff - 1 piece weighing up to 23 kg
• business basic tariff - 1 piece up to 32 kg
• business flexible tariff - 2 pieces weighing up to 32 kg

s7 permissible weight of hand luggage

The weight of hand luggage that you can take with you into the cabin for free also depends on the fare at which the ticket was purchased.

• basic economy tariff - weight up to 10 kg
• Economy tariff flexible - weight up to 10 kg
• business basic tariff - weight up to 15 kg
• business flexible tariff - weight up to 15 kg

As stated in the carrier's rules, hand luggage is not controlled by the number of pieces, it is controlled only by weight and size(dimensions). Everything mentioned above can be transported free of charge, within the limits of the corresponding fare at which the ticket was purchased.

What can you take on board an S7 aircraft as hand luggage in excess of the norm?

The list of items and things that can be taken into the cabin in excess of the carry-on baggage allowance (10 or 15 kg with dimensions of 55x40x23 cm) is set out in the Federal Air Transportation Regulations and airlines must strictly comply with it.

Siberian Airlines outlined a list of this list with its own size reservations:

• handbag, briefcase or backpack ( backpack weight - no more than 5 kg, dimensions - no more than 75 cm in the sum of three dimensions);
• suit in a suitcase;
• bouquet of flowers;
• outerwear;
• baby food for the child during the flight;
• device for carrying a child (baby cradle, restraint systems (devices) for children under 2 years old, baby stroller, etc.) - dimensions no more than 55×40×23 cm, they allow you to safely place the device in the aircraft cabin on a shelf above the seat, or under the seat in front of the passenger sitting
• medications, special dietary products - as much as needed for the entire flight;
• crutches, walkers, canes, rollators, folding wheelchair - if these items are used by a passenger. The dimensions should allow all this to be safely placed in the aircraft cabin in the same way as in the case of a child carrying device (obviously, no more than 55x40x23 cm, but the company is silent about this)
• goods from Duty Free stores - they must be packed in a plastic bag (sealed). Weight - no more than 3 kg, dimensions - no more than 75 cm the sum of three dimensions.

S7 luggage on the plane and hand luggage for children without a seat

Paid extra baggage

Additional baggage is those items and things that you want to take with you, but they already exceed the free baggage allowance established by the company. In this case, you need to, as they say, buy additional luggage.

How to do it? There are three options:

• buy using the "My Bookings" section of the airline's website (payment by credit card, confirmation of purchase - notification by email)
• call the contact center tel. 8 800 700 0707 and order the service of purchasing additional luggage
• book additional luggage with the help of an operator (or write in chat)
• pay at the airport, at S7 airline ticket offices

How much additional baggage can you take on board an S7 aircraft?

There is also a dependence on the tariff. If a ticket has not yet been purchased, then in accordance with different types of fares you can buy different amounts (weight) of additional baggage.

Basic economy rate: you can buy 1 or 2 more bags weighing 23 kg each

The economy fare is flexible: you can purchase another 27 kg in addition to the weight of baggage required for transportation according to the tariff (1 piece 23 kg). This way you will get one large bag weighing up to 50 kg. And also + buy 1 or 2 bags weighing up to 23 kg each. The maximum total weight of baggage at this rate, which can be carried by one passenger, is 96 kg.

How much does paid luggage cost: tariffs

The cost (price) of additional baggage depends on the flight distance and direction (within the conventional zone - across Russia, or to Europe, or to long-distance destinations - Siberia, the Far East, Central Asia, etc.).

In addition, additional baggage may be excess baggage, that is, one that does not fit into the transportation standards in terms of dimensions (dimensions) or weight. There will be an additional premium to existing prices.

How to save on buying extra luggage

It is known that such a service is paid, its cost directly depends on how early you check in and pay for additional luggage. The sooner, the better for the passenger. Additional luggage can be purchased individually: 1 or 2 bags weighing up to 23 kg per passenger.

The cheapest baggage will be purchased online more than 30 hours before the scheduled departure time. A 20% discount is also possible here: the service must be purchased at the same time as the air ticket.

If you check in additional baggage at the same time as online check-in, less than 30 hours before the start of the flight, but no later than 4 hours before it starts, the airline will provide a 10% discount on the fare.

If you buy additional luggage less than 4 hours before departure, the discounts will not apply and you will have to pay the full fare.

Baggage payment

You can pay for additional baggage/excess baggage according to the current tariffs at the time of purchasing such a service - for each individual piece (there is no excess of 1 kg or more in the company’s tariffs!).

The passenger can do this:

• when purchasing an air ticket - online, at the airport ticket office, at the company representative office
• during check-in for a flight - online (section of the website “My Bookings”, S7 Airlines mobile applications for iPhone and Android), at the ticket office, at the contact center, at the airport
• after purchasing a ticket - online, at the Contact Center, at the airport

Siberian Airlines excess purchased baggage: how to re-register and return money

If it turns out that you don’t need the extra baggage you purchased, or rather, the extra baggage service, but it has already been purchased, you can always refuse it and get your money back. To do this, you need to call the airline's contact center - toll-free. 8800 700–0707 - within Russia, +7 495 783-0707 - from Moscow.

The cost will be returned to the payment card.

When canceling and exchanging a ticket, the procedure will be similar - the money will be returned to your payment card, and then, if necessary, you will need to buy baggage service for another flight.

For security reasons, international regulations prohibit the following items and substances from being carried in checked or carry-on baggage.

The above list of prohibited items is not final; it can be supplemented at any time. Please note that certain flights may have more stringent requirements. In addition, country-specific regulations must be observed.

Restrictions on carrying liquids in hand luggage

New safety regulations have been established to protect passengers from risks associated with the possible use of liquid explosives. These rules apply to flights departing from all airports located in EU member states, as well as in China, Korea, Thailand, Norway, Iceland, Switzerland, Moldova, etc.

From August 27, 2007, the rules come into force on the territory of the Russian Federation and will apply to all passengers flying from Russian airports. We ask you to study these rules and take them into account when preparing for your trip. Passengers can still carry liquids in their checked baggage. The new rules apply exclusively to hand luggage.

Medicines and certain types of food that may be needed during a flight are not subject to the plastic bag requirement.

Flight passengers will be able to carry liquids in hand luggage only if the volume of the container in which they are transported does not exceed 100 ml. Containers must be transported in a clear plastic bag that can be resealed. The volume of such a package should not exceed 1 liter. Restrictions apply to all types of liquids, gels, lotions, perfumes, creams, toothpastes, liquid cosmetics, etc.

If your itinerary includes a connecting flight, remember that these rules will apply to you at the transfer airport.

Items purchased from duty-free shops can be brought on board in a sealed bag. In addition, it is necessary to keep a receipt confirming the fact of purchase of such goods. The check must be dated to coincide with the departure date. The package is sealed directly at the place of purchase of the goods. In the United States, there are special rules governing the carriage of goods purchased in duty-free stores. You can get the necessary information in these stores.

Rules for entry and exit to/from the Russian Federation

1. Entry and exit to/from the Russian Federation is carried out in accordance with the provisions of the legislation of the Russian Federation, in particular, Federal Law No. 114-FZ “On the procedure for leaving the Russian Federation and entering the Russian Federation.” The full text of this law can be found. Below are excerpts from the said law.

2. Foreign citizens or stateless persons are required, when entering and leaving the Russian Federation, to present valid documents identifying their identity and recognized by the Russian Federation in this capacity, and a visa, unless otherwise provided by the legislation of the Russian Federation.

3. Documents identifying a foreign citizen in the Russian Federation are a foreign citizen’s passport or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identification document of a foreign citizen.

4. Documents proving the identity of a stateless person in the Russian Federation are:

• A document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identification document of a stateless person.
• Temporary residence permit.
• Resident card.
• Other documents provided for by federal law or recognized in accordance with an international treaty of the Russian Federation as documents identifying a stateless person.

5. Foreign citizens who have received a residence permit in the Russian Federation enter and exit the Russian Federation on the basis of valid documents proving their identity and recognized by the Russian Federation in this capacity, and a residence permit.

6. Foreign citizens and stateless persons recognized as refugees on the territory of the Russian Federation in the manner established by federal law may leave the Russian Federation and enter the Russian Federation on the basis of a refugee travel document.

7. Foreign citizens and stateless persons in respect of whom a foreign state has satisfied the request of the Prosecutor General's Office of the Russian Federation for extradition for criminal prosecution or execution of a sentence on the territory of the Russian Federation and who do not have valid documents identifying them and recognized by the Russian Federation in this capacity, enter the Russian Federation on the basis of a written notification from the competent authority of a foreign state that the specified request has been satisfied.

8. During the period of the Olympic Games and Paralympic Games, foreign citizens taking part in the organization and conduct of the Olympic Games and Paralympic Games, as well as foreign citizens who are participants in the Olympic Games and Paralympic Games, enter the Russian Federation, stay on the territory of the Russian Federation and leaving the Russian Federation without issuing visas on the basis of valid identification documents recognized by the Russian Federation as such, and an Olympic ID card and accreditation or a Paralympic ID card and accreditation.

9. An Olympic ID and accreditation card is recognized as a document issued by the International Olympic Committee or the Sochi 2014 Organizing Committee, giving its holder the right to participate in the Olympic Games or carry out other activities related to the organization and conduct of the Olympic Games.

10. A Paralympic identity and accreditation card is recognized as a document issued by the International Paralympic Committee or the Sochi 2014 Organizing Committee, giving its holder the right to participate in the Paralympic Games or carry out other activities related to the organization and conduct of the Paralympic Games.

11. Foreign citizens arriving on the territory of the Russian Federation during the organization and (or) period of the Olympic Games and Paralympic Games as volunteers enter the Russian Federation and leave the Russian Federation on ordinary humanitarian visas issued by a diplomatic mission or consular office of the Russian Federation . Ordinary humanitarian visas can be single or double entry and can be issued for a period of up to three months, or multiple entry and issued for a period of up to one year. A volunteer’s continuous stay on the territory of the Russian Federation on a multiple-entry humanitarian visa issued for a period of up to one year cannot exceed 180 days.

12. Temporary personnel arriving on the territory of the Russian Federation during the organization and (or) period of the Olympic Games and Paralympic Games enter and leave the Russian Federation on ordinary work visas issued by a diplomatic mission or consular office of the Russian Federation for a period of up to three months with their possible subsequent extension by the territorial body of the federal executive body authorized to exercise control and supervision functions in the field of migration, by issuing a multiple-entry visa for a period of no more than one year based on a request from the Sochi Organizing Committee

13. A foreign citizen or stateless person may not be allowed to enter the Russian Federation if the foreign citizen or stateless person:

• At the checkpoint across the State Border of the Russian Federation, the rules for crossing the State Border of the Russian Federation, customs rules, sanitary standards were violated - until the violation is eliminated.
• Used false documents or provided knowingly false information about themselves or the purpose of their stay in the Russian Federation.
• Have an unexpunged or outstanding conviction for committing an intentional crime on the territory of the Russian Federation or abroad, recognized as such in accordance with federal law.
• Two or more times within three years were brought to administrative responsibility in accordance with the legislation of the Russian Federation for committing an administrative offense on the territory of the Russian Federation, with the exception of cases where federal law provides for a ban on the entry into the Russian Federation of a foreign citizen or stateless person after a single commission them an administrative offense on the territory of the Russian Federation.
• During their previous stay in the Russian Federation, they evaded paying a tax or an administrative fine or did not reimburse the costs associated with administrative expulsion from the Russian Federation or deportation - until the corresponding payments were made in full.
• During the period of their previous stay in the Russian Federation, they were in the Russian Federation as a result of their transfer by a foreign state to the Russian Federation in accordance with the international treaty of the Russian Federation on readmission - for a period of five years from the date of transfer in accordance with the said treaty.

14. A foreign citizen or stateless person is not allowed to enter the Russian Federation if:

• This is necessary to ensure the defense or security of the state, or public order, or to protect public health.
• During the period of his previous stay in the Russian Federation, a foreign citizen or stateless person was subject to administrative expulsion from the Russian Federation, deported or transferred by the Russian Federation to a foreign state in accordance with the international treaty of the Russian Federation on readmission - within five years from the date of administrative expulsion for limits of the Russian Federation, deportation or transfer to a foreign state in accordance with the international treaty of the Russian Federation on readmission (clause 2 as amended by Federal Law dated May 6, 2008 N 60-FZ).
• A foreign citizen or stateless person has an outstanding or unexpunged conviction for committing a grave or especially grave crime on the territory of the Russian Federation or abroad, recognized as such in accordance with federal law.
• The foreign citizen or stateless person did not submit the documents required to obtain a visa in accordance with the legislation of the Russian Federation - prior to their submission.
• A foreign citizen or stateless person has not submitted a medical insurance policy valid on the territory of the Russian Federation - before its submission, with the exception (on the basis of reciprocity) of employees of diplomatic missions and consular offices of foreign states, employees of international organizations, family members of these persons and other categories foreign citizens.
• When applying for a visa or at a checkpoint across the State Border of the Russian Federation, a foreign citizen or stateless person was unable to confirm the availability of funds for residence on the territory of the Russian Federation and subsequent departure from the Russian Federation or provide guarantees for the provision of such funds in accordance with the procedure established by the authorized federal executive authority.
• In relation to a foreign citizen or stateless person, a decision was made that it is undesirable to stay (reside) in the Russian Federation.
• There is no written confirmation from the federal executive body authorized to exercise control and supervision functions in the field of migration on the application of the readmission procedure in relation to a foreign citizen or stateless person who is transferred by a foreign state to the Russian Federation in accordance with the international treaty of the Russian Federation on readmission, but do not have legal grounds for staying (residence) in the Russian Federation, indicating the date and intended checkpoint across the State Border of the Russian Federation.

15. Foreign citizens and stateless persons in respect of whom a decision has been made on administrative expulsion from the Russian Federation or on deportation, leave the Russian Federation on the basis of this decision.

16. Foreign citizens and stateless persons in respect of whom the General Prosecutor's Office of the Russian Federation has made a decision on extradition to a foreign state and who do not have valid documents proving their identity and recognized by the Russian Federation in this capacity, leave the Russian Federation on the basis of this decision.

17. Exit from the Russian Federation for foreign citizens or stateless persons may be restricted in cases where they:

• In accordance with the legislation of the Russian Federation, they are detained on suspicion of committing a crime or brought in as accused - until a decision is made on the case or until a court verdict enters into legal force.
• Convicted of committing a crime on the territory of the Russian Federation - before serving (executing) the sentence or before being released from punishment.
• Avoid fulfilling the obligations imposed on them by the court - until the obligations are fulfilled or until the parties reach an agreement.
• They did not fulfill their obligations to pay taxes provided for by the legislation of the Russian Federation - until these obligations were fulfilled (as amended by Federal Law No. 7-FZ of January 10, 2003).
• Brought to administrative responsibility in accordance with the legislation of the Russian Federation for committing an administrative offense on the territory of the Russian Federation - until the execution of the punishment or until release from punishment.

Transportation Rules, Section I. General Provisions

Article 1.1. General requirements

1.1.1. These rules are drawn up in accordance with Article 102 of the Air Code of the Russian Federation, as well as on the basis of Russian and international legal documents in the field of air transportation. A reference in the text of this document to “these rules of carriage of the Carrier” means, including, unless expressly stated otherwise, a reference to the provisions of the FAR applicable in each such case (except for those provisions of the FAR in respect of which this document may establish (and has established) ) another rule of behavior).

1.1.2. These rules apply when performing domestic and international air transportation of passengers, baggage and cargo carried out by Siberia Airlines. The Rules establish the rights, duties and responsibilities of the Carrier, citizens, Shippers and Consignees using the services of the Carrier.

1.1.3. The rules apply to the international air transportation of passengers, baggage and cargo, unless they contradict conventions in the field of international air transportation, documents of the International Civil Aviation Organization (ICAO), as well as current international treaties and agreements of the Russian Federation on air services.

1.1.4. The rules establish the general conditions for the carriage of passengers, baggage and cargo, which must be observed when concluding and in the process of fulfilling the terms of the contract for air carriage of passengers, baggage and cargo.

1.1.5. When concluding an agreement for air transportation of passengers, baggage and cargo, the rules, tariffs and fees that are in effect on the date of registration of the transportation document are applied.

1.1.6. Issues related to the application of these rules and other regulatory documents issued in development of these rules that arise with passengers and their luggage, Shippers (Consignees) when registering the sale of transportation, performing procedures for registering transportation documents, boarding and disembarking (loading and unloading) must be resolved officials of the Carrier, its Authorized Agents (General Agent), or officials of the Handling Organization.

Article 1.2. Relations with legislation

1.2.1. The rights, obligations and responsibilities of the parties arising from the contract for air carriage of passengers, baggage and cargo are regulated by:

• conventions relating to international air transportation, as well as the provisions of existing international treaties and agreements of the Russian Federation;
• Air Code of the Russian Federation and other legislative acts of the Russian Federation;
• these rules.

1.2.2. International transportation of passengers, baggage and cargo is subject to the relevant mandatory regulations, rules and regulations of the competent authorities of the country to, from or through the territory of which transportation is carried out.

1.2.3. If any provisions specified in these rules or in the transportation document are in conflict with the legislation of the relevant country and which cannot be changed by agreement of the parties to the air carriage agreement, then such provisions remain in force and are considered part of the carriage agreement only to the extent to the extent that they do not contradict the specified legislation. However, the invalidity of any provision of these rules does not invalidate the validity of other provisions of these rules.

1.2.4. During international air transportation, the Carrier's liability is governed by conventions relating to international air transportation and ICAO documents, with the exception of those transportations that are not defined as such by these documents.

Article 1.3. Change of rules

1.3.1. These rules, as well as other rules, guidelines, instructions and documents regulating air transportation issued in their development, may be changed by the Carrier without prior warning to passengers, Consignors, Consignees, provided that no such change is applied after the conclusion of the passenger air transportation agreement , contract for air transportation of cargo. In this case, changes to these rules come into force from the moment of official approval. These rules may be amended in connection with the requirements of the current legislation of the Russian Federation, international treaties, and air service agreements.

1.3.2. Representatives of the Carrier, as well as Agents (General Agent) providing services on its behalf and providing air transportation services for passengers, baggage and cargo do not have the right to change or cancel the provisions of the air transportation rules established by the Carrier.

Conditions for air transportation of passengers, baggage and cargo

Article 2.1. Agreement for air transportation of passengers and cargo

2.1.1. Air transportation of passengers, baggage and cargo is carried out by the Carrier on the basis of the Air Carriage Agreement in compliance with these rules.

2.1.2. Under the contract for the carriage of passengers by air, the Carrier is obliged to transport the passenger of the aircraft to the point of destination, providing him with a seat on the aircraft flying along the route specified in the Ticket, and in the case of air carriage of baggage, also to deliver the baggage to the point of destination and hand it over to the passenger or authorized baggage claim to the person. The delivery time for passengers and baggage is determined by the schedule established by the Carrier and these rules. The passenger of the aircraft is obliged to pay for air transportation, and if he has baggage in excess of the established free baggage allowance or baggage subject to compulsory payment, also pay for the carriage of this baggage

2.1.3. Under the contract for the air transportation of cargo, the Carrier is obliged to deliver the cargo entrusted to him by the Shipper to the destination and hand it over to the person authorized to receive the cargo (the Consignee), and the Shipper undertakes to pay for the air transportation of the cargo.

2.1.4. Each air carriage agreement and its terms are certified by a transportation document issued by the Carrier or the Agent (General Agent).

2.1.5. Transportation of passengers, baggage and cargo performed from the airport of departure to the airport of destination by several Carriers under one transportation document (including additional transportation or payment documents issued along with it) is considered as a single transportation, regardless of whether transfers or transshipments took place cargo or interruption in transportation.

Article 2.2. Transportation documentation

2.2.1. Each air carriage agreement and its terms are certified by transportation documents issued by the Carrier or its Agents (General Agent).

2.2.2. Transportation documents are:

• when transporting a passenger (and baggage) - Ticket (and baggage receipt);
• when transporting baggage subject to payment - a receipt for payment for excess baggage;
• when transporting cargo - Air Waybill;
• when the passenger, the Shipper and the Consignee pay fees and charges for the services provided relating to the performance of the air carriage agreement - a miscellaneous charges order (MCO), an electronic multi-purpose document (EMD).
• Registration of transportation documents is carried out by entering the necessary data into the electronic or paper form of the transportation document in manual, automated or electronic mode. The ticket can be issued electronically or on paper.

Article 2.3. Operating scheduled air services and charter flights

2.3.1. Air transportation of passengers, baggage and cargo between populated areas (airports) along the transportation route can be carried out on a regular and irregular (charter) basis.

2.3.2. Regular transportation is carried out in accordance with the published schedule.

• departure airport;
• destination airport;
• airport(s) located along the transportation route, at which the aircraft schedule provides for landing of the aircraft;
• carrier code;
• flight number;
• days of the week of the flight;
• arrival time (local);
• flight period;
• aircraft type(s).

The aircraft schedule may also contain other information.

2.3.4. The information contained in the passenger Ticket and baggage receipt (Air Waybill) must correspond to the information published in the schedule at the time of issuing the specified transportation documents.

2.3.5. The schedule may be changed by the Carrier without prior warning to passengers and Shippers. The Carrier may cancel, reschedule or delay the flight specified in the Ticket or Air Waybill, replace the aircraft and change the transportation route if required by flight safety and aviation security conditions, as well as at the request of the competent government authorities.

2.3.6. In the event of a change in the aircraft schedule, the Carrier will take possible measures to inform passengers, Shippers with whom an agreement for the air carriage of passengers or an agreement for the air carriage of cargo has been concluded, about the change in the aircraft schedule by posting such information on its website www.s7.ru, and also - in other ways, if such are possible in each specific case.

2.3.7. The carrier undertakes to take all reasonable measures within his power to ensure the timely completion of transportation in accordance with the concluded contract of carriage.

2.3.8. If it is impossible to deliver a passenger or cargo on the flight specified in the passenger Ticket (Air Waybill), and if such impossibility is not caused by a violation by the passenger or the Consignor (Consignee) of these rules of carriage and/or the terms of the contract of carriage, the Carrier, in agreement with the passenger or the Consignor (Consignee) ) Maybe:

• transport this passenger or cargo on another flight to the destination specified in the transportation document;
• transfer it for transportation to another Carrier;
• organize transportation by other means of transport;
• make a refund in accordance with the rules of air transportation established by the Carrier

2.3.9. The Carrier is not responsible for errors, distortions or omissions in schedules published by other legal entities without the consent of the Carrier.

2.3.10. The Carrier performs charter transportation in accordance with the aircraft charter agreement concluded between the Carrier and the charterer. Under this agreement, the Carrier undertakes to provide the charterer, for a fee, with all or part of the carrying capacity of one or more aircraft for the performance of one or more flights for the carriage of passengers, baggage and cargo.

2.3.11. The Carrier performs charter transportation on the basis of a pre-agreed flight plan in compliance with the conditions of transportation specified in the charter transportation agreement.

2.3.12. The Carrier, through the charterer of the aircraft, informs the passenger (Cargo Shipper) about the conditions of charter transportation and the need to comply with the Carrier's transportation rules.

Article 2.4. Transportation route, change of route, departure date and time

2.4.1. Transportation of passengers, baggage and cargo is carried out between populated areas indicated in the transportation documents. A change in the settlement(s) of the transportation route specified in the transportation documents can be made by agreement between the Carrier and the passenger (Consignor), and unless otherwise provided by an international treaty of the Russian Federation.

2.4.2. If the Carrier cannot carry out transportation between the settlements specified in the transportation document, he may offer the passenger (Consignor) another transportation route, and if the passenger (Consignor) refuses transportation along this route, refund the cost of transportation in accordance with these rules.

2.4.3. If the passenger (Carrier) changes the route (date and time) of transportation, the Carrier may recalculate the cost of such transportation

Article 2.5. Provision of services and information

2.5.1. The Carrier (including through the Service Organization) ensures that passengers (Cargo Shippers) are provided with services related to the implementation and provision of air transportation at airports and other transportation registration points, transportation sales points, and on board the aircraft. The services provided must be aimed at providing quality service to passengers, Shippers and Consignees. The services of the Carrier or Service Organization are provided free of charge or on a reimbursable basis.

2.5.2. The Carrier or Service Provider at the airport provides the following services at no additional charge:

• registration of passengers and baggage check-in along the route and for the flight specified in the transportation document, as well as carrying out special control of aviation security of passengers, baggage and cargo;
• delivery of departing (arriving) passengers from the terminal building to the aircraft (from the aircraft), their boarding of the aircraft and disembarkation upon arrival at an intermediate airport, transfer airport or destination airport;
• delivery of baggage and cargo to the aircraft and back, its loading onto the aircraft and unloading from the aircraft;
• carrying out customs, border, and also, if necessary, sanitary and quarantine, visa, immigration, veterinary and quarantine phytosanitary control during international transportation;
• accommodation of passengers with children in the mother and child room (if such a service can be provided by the service organization at a particular airport);
• two phone calls or two emails in case of a flight delay of more than two hours;
• provision of refreshments in the event of a flight delay of more than two hours;
• providing hot meals to passengers in the event of a flight delay of more than four hours and then every six hours during the day and eight hours at night;
• accommodation of passengers in a hotel in case of flight delay of more than eight hours during the day and more than six hours at night;
• delivery of passengers from the airport to the hotel and back in cases where the hotel is provided free of charge;
• organization of luggage storage.

2.5.3. The carrier provides the following information without additional payment on its own website www.s7.ru and at points of sale of transportation (if applicable):

• on the time of departure and arrival (departure and arrival) of aircraft performing scheduled transportation;
• on the rules for the transportation of passengers, baggage and cargo, including free baggage allowance standards, items and things prohibited for transportation by air and other special conditions of transportation to the extent established by these Carrier transportation rules;

2.5.4. The Carrier or Handling Organization ensures the provision of the following information at airports of transportation:

• on the time of departure and arrival (departure and arrival) of aircraft performing transportation according to the schedule (flight plan);
• about the place and time of the beginning and end of check-in of passengers and baggage for the flight specified in the transportation document;
• about the time of passengers boarding an aircraft performing transportation according to a schedule (flight plan);
• about delayed aircraft carrying out scheduled transportation (flight plan) and the reasons for their delays;
• on the flight schedule, the cost of air transportation on the routes operated, including preferential conditions for the transportation of children and other categories of passengers;
• on the rules for transporting passengers, baggage and cargo, including free baggage allowance, items and things prohibited for carriage by air and other special conditions of carriage;
• about the addresses of sales points and the rules for selling and booking transportation;
• on the rules and procedure for screening passengers, baggage, and cargo at airports;
• on the rules for passengers traveling on international flights through customs, border control and other administrative formalities;
• The Carrier may provide passengers, Shippers (Consignees) with other information in accordance with these rules.

2.5.5. Providing information on the preparation of transportation documents in the name of a specific passenger (for cargo), on registration at the airport of departure, on departure and arrival is carried out only on the basis of written requests from government bodies or enterprises, institutions and organizations, as well as citizens, if these requests are recognized as justified and legal.

Article 2.6. Booking capacity on an aircraft

2.6.1. Reservation of carrying capacity (passenger seat, tonnage, volume) on the Carrier's aircraft is a necessary condition for the passenger and the Shipper to transport passengers, baggage and cargo by air.

2.6.2. Carrying capacity reservation is made by the Carrier or Agent (General Agent).

2.6.3. Reservation of carrying capacity for a passenger and his baggage can be carried out both when the passenger directly contacts the Carrier or Agent, and by telephone, fax, e-mail, the Internet, as well as using other types of communication.

Reservation of cargo capacity is carried out by direct contact from the Shipper to the Carrier or its Agent (General Agent), as well as by telephone, fax, e-mail, Internet, as well as through other types of communication. Before booking cargo capacity, the Agent (General Agent) checks the cargo to determine whether the cargo or part thereof is classified as dangerous goods. The Carrier makes a decision on the possibility and/or conditions of cargo transportation based on the results of its inspection by the Agent (General Agent).

2.6.4. Reservation of carrying capacity is valid only if it is entered into the Carrier's reservation system, is made in accordance with the rules established by the Carrier and does not contradict the terms of the contract of carriage.

2.6.5. The possibility of changing or canceling a reservation of capacity on an aircraft may be limited in accordance with the fare application rules established by the Carrier.

2.6.6. After the time limit for saving the reservation in the reservation system has expired, the order is canceled without warning.

2.6.7. When booking capacity, the Carrier does not provide the passenger with a specific seat in the aircraft cabin with the declared class of service. The number of a specific seat allocated to a passenger is indicated by the Carrier or service organization when checking in the passenger and his baggage at the point (airport) of departure.

2.6.8. When booking the transportation of transfer cargo, the Carrier or Agent (General Agent) must receive confirmation of the reservation of carrying capacity for all sections of cargo transportation, including those carried out by other Carriers.

2.6.9. Reservation of carrying capacity for the passenger and the Shipper, execution of a transportation document for the transportation of passengers, baggage and cargo is carried out within the time limits established by the rules for applying the Carrier's tariffs.

2.6.10. Reservation of carriage capacity for a passenger is considered preliminary until the Carrier or its Agent has issued the passenger with a completed transportation document.

2.6.11. The Carrier has the right to cancel the reservation of carriage capacity without informing the passenger if the passenger has not paid for the reservation within the prescribed period or has not complied with other conditions established by the Carrier's tariff rules.

Reservation of cargo capacity is canceled without warning to the Shipper in the following cases:

• 1) if the Shipper has not made payment for the carriage of goods within the established period and has not received a transportation document for the carriage of goods;
• 2) if the Shipper did not present the cargo for transportation within the period established by the Carrier or the General Agent;
• 3) if the Shipper presented the cargo with incorrectly executed documents necessary to fulfill the requirements related to border, customs, sanitary-quarantine, veterinary, quarantine phytosanitary types of control provided for by the legislation of the Russian Federation and/or the legislation of the country, to the territory, from the territory or through the territory of which transportation is carried out, or the cargo does not meet the requirements established by the regulatory legal acts of the Russian Federation and these Rules.

2.6.12. The Carrier, in special cases established by the Carrier's Air Transportation Rules, has the right to require the passenger or the Shipper to confirm the previously made reservation of carrying capacity for the stated route, date and time of departure, as well as the class of service on board the aircraft.

Article 2.7. Passenger, baggage and cargo information

2.7.1. When booking capacity on an aircraft, the Passenger or the Shipper must provide the Carrier or its Agent (General Agent) with information about the transportation route, date and time of departure, the required number of seats to be booked, the class of service on board the aircraft, existing citizenship, special conditions for transporting the passenger and baggage, contact details (telephone or other method of contact to inform him), information about the data of the Shipper and the Consignee, the name of the cargo, the expected date of shipment, the gross weight and volume of the cargo, the dimensions of each piece of cargo, the number of pieces of cargo, conditions for handling the cargo, properties of the cargo that require special conditions or precautions during its transportation, storage and handling.

2.7.2. Special conditions when booking carriage capacity, requiring agreement with the Carrier, are the carriage of:

• 1) a passenger with a child under 2 years old;
• 2) a child not accompanied by an adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, acquired full legal capacity before reaching the age of eighteen, who will be transported under the supervision of the carrier;
• 3) a seriously ill passenger;
• 4) a patient on a stretcher;
• 5) a deaf passenger without an accompanying person;
• 6) a blind passenger with a guide dog;
• 7) an unaccompanied passenger deprived of vision and/or hearing, who will be transported under the supervision of the carrier;
• 8) a passenger whose ability to move when using air transport is limited (hereinafter referred to as a passenger with limited mobility) and/or whose condition requires special attention during service;
• 9) a passenger with weapons and/or ammunition;
• 10) baggage exceeding the free baggage allowance established by the carrier;
• 11) luggage, the dimensions of one piece of which when packed exceed two hundred three centimeters in the sum of three dimensions;
• 12) luggage whose weight per piece exceeds thirty-two kilograms;
• 13) baggage that must be transported only in the aircraft cabin
• 14) cargo containing currency in banknotes or coins, shares, bonds and other securities, credit and bank cards, jewelry, precious or semi-precious stones, including industrial diamonds (hereinafter referred to as valuable cargo);
• 15) cargo with declared value;
• 16) items and substances subject to deterioration after a certain storage period or under adverse effects of temperature, humidity or other environmental conditions (hereinafter referred to as perishable cargo);
• 17) items or substances that can pose a threat to health, safety, property or the environment and which are indicated in the list of dangerous goods or classified as dangerous goods in accordance with international treaties of the Russian Federation and the legislation of the Russian Federation (hereinafter referred to as dangerous goods);
• 18) heavy cargo;
• 19) oversized cargo;
• 20) bulk cargo;
• 21) dogs, cats, birds and other small indoor (tamed) animals (hereinafter referred to as pets (birds));
• 22) animals, birds, insects, fish, etc. (hereinafter referred to as living creatures);
• 23) cargo requiring special transportation conditions;
• 24) human and animal remains.

2.7.3. The Carrier does not have the right to transfer information received from the passenger/Consignor to third parties, except for the cases provided for in clause 2.7.4 and the current legislation of the Russian Federation.

2.7.4. The carrier has the right to process personal data of the passenger/shipper, which is provided by the passenger in any form when booking, issuing a ticket, as well as when changing the conditions of transportation, or voluntarily refusing transportation in accordance with subclause 5, clause 1, article 6 of Federal Law No. 152 " on personal data" of the Russian Federation for concluding a contract of carriage at the initiative of the passenger (subject of personal data). The processing of passenger personal data in the context of these Rules means any action (operation) or set of actions (operations) performed by the Carrier as part of the fulfillment of its obligations under the contract of carriage, using automation tools or without the use of such means with personal data, including collection, recording , systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7.5. Passenger personal data in the context of these rules means:

• Full Name;
• passport details;
• residence address;
• contact phone number;
• email address and other data specified by the passenger when booking and processing transportation.

2.7.6. The fact of concluding a contract of carriage confirms the consent of the passenger/shipper:

• a) with the transfer of his personal data to the automated passenger reservation and check-in system, and other automated systems (including in cases where such transfer represents a cross-border transfer of personal data in accordance with Article 12 of Federal Law No. 152-FZ “On personal data");
• b) with the fact that the Carrier has the right to authorize its Agents, or other persons involved in the process of selling or providing transportation on behalf of the Carrier, to process the personal data of the passenger/shipper.

Article 2.8. Cancellation of reservations on sections of the transportation route

The Carrier has the right to cancel the reservation of carrying capacity on each subsequent section of the transportation route without notifying the passenger if the passenger did not use the reserved passenger seat on any section of the transportation route and did not inform the Carrier of his intention to continue transportation.

Article 2.9. Tariffs, taxes, fees and discounts

2.9.1. The air transportation tariff is applied only to pay for the transportation of a passenger, his baggage and cargo from the point of departure to the point of destination and is established by the Carrier.

2.9.2. If a passenger voluntarily changes the route after the start of transportation, a new ticket is issued at a fare corresponding to the new transportation. The tariff for a new transportation is recalculated from the starting point of transportation, valid on the day the transportation begins, unless otherwise provided by the rules for applying tariffs of the Carrier (taking into account the provisions of clause 1.2.3.) The amount of the surcharge is calculated as the difference between the original tariff and the tariff of the new transportation, including all necessary fees. If the fare for the new carriage is less than the original fare, then the difference between them is written off to MCO (EMD) for refund to the place where the original Ticket was purchased.

2.9.3. The procedure for calculating taxes and fees subject to withholding from passengers is established by the relevant government bodies and/or the Carrier and is brought to the attention of passengers at points of sale when registering for transportation. Any tax or fee is paid by the passenger in excess of the fare, unless otherwise provided by the Carrier's fare rules.

2.9.4. The procedure for calculating taxes and fees subject to withholding from passengers is established by the relevant government bodies and/or the Carrier and is brought to the attention of passengers at points of sale when registering for transportation. Any tax or fee is paid by the passenger in excess of the fare, unless otherwise provided by the Carrier's fare rules.

2.9.5. Discounts on air transportation tariffs are established by the rules for applying Carrier tariffs, developed on the basis of the current legislation of the Russian Federation and regulatory documents of the federal executive body in the field of civil aviation.

2.9.6. Tariffs, taxes and fees are paid by the passenger (Consignor) in the currency of the country in which the transportation document is issued or in another currency established by the Carrier, unless this contradicts the rules of currency regulation of the country of sale.

2.9.7. If payment for transportation is made in a currency other than the currency of publication of the tariff, then the equivalent in the currency of payment is calculated based on the rate published in the booking systems, valid at the time of registration of transportation. In this case, the amount of the equivalent fare payment is additionally regulated by the Carrier.

Transportation of passengers

Article 3.1. Ticket and baggage receipt

3.1.1. A ticket and baggage receipt (hereinafter referred to as the Ticket) is a transportation document certifying the conclusion of an air carriage agreement between the Carrier and the passenger. For each passenger, a separate Ticket or (if necessary) a Ticket and additional ticket(s) issued together with it is issued, which indicates the number of the Ticket for which it is issued. .

3.1.2. The paper Ticket must consist of:

• flight(s) and passenger coupons;
• information pages containing information about the terms of the contract for the carriage of a passenger and his baggage on domestic (international) airlines, the basic rights, duties and responsibilities of the Carrier and the passenger, about items and substances prohibited for transportation, as well as other information necessary for the passenger.

The Electronic Ticket must consist of:

• electronic flight(s) coupons;
• route receipt.

3.1.3. The passenger can receive an issued Ticket or an electronic Ticket itinerary/receipt directly at the point of sale of transportation of the Carrier and its Agent, or choose a delivery method agreed upon with the Carrier or an Authorized Agent, or receive an electronic Ticket itinerary/receipt independently in the manner established by the Carrier or an Authorized Agent.

3.1.4. The Passenger Ticket must include the passenger's first and last name (in full), and the number of the passenger's identification document.

3.1.5. Passenger Ticket coupons contain information reflecting the conditions of transportation of a passenger and his baggage between the points indicated on it along a specific transportation route. The Ticket issued for a Charter Flight Passenger does not indicate the amount of payment for the transportation of passengers, baggage, and cargo performed under the charter agreement.

3.1.6. The ticket is issued to the passenger only after payment of the cost of transportation according to the tariff established by the Carrier. A passenger is admitted for carriage only upon presentation of a Ticket duly issued and containing the relevant flight coupon, other unused flight coupons and a passenger coupon (for paper tickets only). The Passenger must retain the Ticket and all unused flight coupons throughout the trip and present them to the Carrier or service organization at any time upon request.

3.1.7. Changes to the Passenger Ticket at the request of the passenger are permitted with the consent of the Carrier and are carried out by the Carrier or its Authorized Agent (Agent) at the place of purchase of the Ticket, in accordance with the rules for applying the Carrier's tariffs and during the validity period of such air ticket.

3.1.8. You can change the date, flight number and time of departure in the flight coupon of the Ticket by pasting a “sticker” onto the corresponding flight coupon (for a paper ticket) or by reissuing the Ticket with payment of fees in accordance with the Carrier’s fare rules. Pasting a “sticker” onto the first flight coupon is prohibited. Pasting “sticker” on “sticker” is prohibited. If the validity period of the Ticket changes, the “sticker” is not affixed and the Ticket is reissued.

3.1.9. The carrier or service organization is obliged to indicate in the baggage receipt, which is part of the Ticket certifying the acceptance of baggage for carriage, the number of pieces and gross weight of baggage, except for the items specified in clause 4.4.6 of these Rules. If the passenger has a Ticket in electronic form, information on the number of pieces and/or weight of baggage, except for the items specified in paragraph 4.4.6 of these Rules, is entered electronically in the automated passenger check-in and baggage check-in system

Article 3.2. Lost, damaged or invalid Ticket

3.2.1. A passenger is allowed for transportation if he/she has a properly issued Ticket.

3.2.2. The carrier may not allow a passenger to be carried until the fact of concluding a contract for the carriage of a passenger is clarified if:

• any part of the Ticket issued in paper form is damaged;
• coupons for a Ticket issued in paper form have corrections that are not confirmed by the Carrier (Agent) in the prescribed manner;
• there is no corresponding flight coupon for the Ticket issued in paper form;
• the corresponding flight coupon of the Ticket issued in electronic form has a status not intended for flight;
• A ticket issued in paper form (flight and passenger coupons) does not have a validator mark from the Carrier (Agent);
• A ticket issued in paper form is declared lost by the Passenger;
• the Ticket presented was previously declared lost (stolen) or found to be counterfeit.
• in case of failure to provide, at the Carrier's request, a copy of the Passenger's bank card from which payment for a certain Ticket is made, or an authorization code for a transaction on the Passenger's bank card with which the Ticket was paid, as part of protection against the illegal use of bank cards and facts of electronic fraud.

3.2.3. The carrier is obliged to take all reasonable measures within his power to establish the fact of concluding a contract for the carriage of a passenger.

3.2.4. If it is determined that the air carriage agreement has not been concluded, the Ticket is invalidated and the passenger is not allowed to travel. A Ticket declared invalid is canceled by the Carrier (Authorized Agent) with the drawing up of a report indicating the reasons for invalidating the Ticket.

3.2.5. A duplicate Ticket issued in paper form is issued only after establishing the fact of concluding an air carriage contract and provided that the Passenger provides information regarding the lost or damaged Ticket (place of purchase, date of purchase, route, flight number, departure date).

3.2.6. In certain cases, such as issuing transportation on the forms of Interline partners, on TCH, ARC or BSP forms, when issuing transportation in booking systems other than the Carrier’s booking system, including on the Carrier’s own forms without issuing an automated mask, when requesting a passenger less than 3 hours before the end of check-in for the flight, the process of establishing the fact of concluding an air carriage agreement may require some time, and therefore the passenger is recommended to contact the Carrier in advance regarding any problems that arise with the Ticket form. The carrier undertakes to make all possible reasonable efforts to determine the fact of concluding a contract of carriage, but is not responsible if such a fact cannot be established due to failure to provide the necessary information by Interline partners, BSP, ARC agents, and TCH employees. If the fact of concluding a contract of Carriage is established after boarding, the Carrier will provide this passenger with transportation along the route of non-performed transportation on the next flight on which there is free space and capacity in the same class of service that corresponds to the paid fare, in accordance with the rules applied tariff.

3.2.7. A duplicate Ticket is an exact copy of the originally issued Ticket and is valid for carriage on the original route. A duplicate Ticket is issued only for unused sections of transportation and provided that the validity period of the originally issued Ticket has not expired at the time of filing an application for a duplicate. After issuing a duplicate, it is possible to change the departure dates in accordance with the rules for applying tariffs by pasting a “sticker” and, if necessary, issuing an MCO.

3.2.8. A receipt for payment of excess baggage and an order for miscellaneous fees lost by a passenger are not restored, and duplicates are not issued for them.

3.2.9. If the Carrier or the Carrier's Authorized Agent does not have the opportunity to issue a duplicate Ticket, the passenger may be asked to purchase a new transportation document, subject to the purchase of a new transportation document for the same route (or part of the route) and fare and the execution of a “Statement for the loss of a passenger transportation document.” document and refund” (except for cases when the lost Ticket is issued on the letterhead of an interline partner). After establishing the fact of concluding the initial contract of Transportation, the Carrier will return to the passenger the amounts of money overpaid for transportation. Refunds are made through the Carrier's Offices or on his behalf through the Authorized Agent's offices in accordance with these Rules, the terms of the carriage agreement, as well as other internal rules and technologies of the Carrier.

3.2.10. A passenger in respect of whom the fact of concluding an air transportation agreement with the Carrier was established after the actual departure of the corresponding flight on which the passenger was supposed to fly, the latter may be offered to either use transportation along the route of non-performed transportation on the next flight on which there is free space and carriage capacity in the same class of service that corresponds to the paid fare, or return the money for transportation not completed (in the amount that would have been paid to the passenger in case of voluntary refusal of carriage) in accordance with the rules of the applicable fare and in the manner established by the Carrier. Refunds for incomplete transportation for a lost Ticket issued on the forms of an interline partner are made in the manner established by the interline partner.

Article 3.3. Passenger Ticket Transfer

3.3.1. The ticket is not transferable and cannot be used by another person, unless otherwise provided by the legislation of the Russian Federation. If a Ticket issued in paper form is presented by a person not indicated on the Ticket, the Ticket is confiscated by the Carrier and its cost is not returned to the bearer. In this case, the Carrier draws up a report indicating the reasons for the withdrawal of the Ticket. Refund of the cost of a Ticket for fully or partially unused transportation to a person not specified in the transportation document is made upon presentation of a power of attorney from the person indicated in the transportation document, certified in the manner prescribed by law.

3.3.2. When using a passenger Ticket or receiving a refund of the cost of transportation by another person not specified in the transportation document, the Carrier is not liable to the passenger entitled to this transportation according to the transportation document.

Article 3.4. Passenger Ticket validity period

3.4.1. A ticket issued to a passenger at a normal fare is valid for transportation for one year from the date of commencement of transportation, and if none of the flight coupons are used or the Ticket is issued with an open date, then for one year from the date of issue of the Ticket.

3.4.2. A ticket issued to a passenger at a special fare is valid for the period established by the rules of the Carrier's applied fare.

3.4.3. A Ticket may be accepted for exchange or refund in accordance with the Carrier's fare rules and during the validity period of such Ticket.

3.4.4. A Ticket issued at a special fare can be accepted in exchange with an additional payment to a higher fare in accordance with the requirements and conditions of the rules of the applied fare for the originally issued Ticket, unless otherwise provided by the rules for applying this fare. In this case, the validity period of the Carrier's obligation, certified by the newly issued Ticket, is calculated according to the first flight coupon of the old Ticket, if transportation has begun, or from the date of issue of the newly issued Ticket, if not a single flight coupon of the old Ticket has been used. The surcharge is calculated for the entire route (round trip) at the tariff in effect at the time of re-issuance, unless otherwise provided by these rules of the Carrier and/or the rules for applying tariffs of the Carrier. In this case, the cost of the old Ticket paid by the passenger is counted towards the cost of the Ticket newly issued to the passenger.

3.4.5. Each flight coupon of the Ticket is valid for the carriage of a passenger between the points indicated therein in the corresponding class of service. If the Ticket is issued with an open return flight date, then the reservation of a passenger seat on board the aircraft for the stated departure date is made subject to availability of seats in this booking class within the validity period of the passenger Ticket.

3.4.6. The Carrier may extend the validity period of the contract of carriage certified by the Ticket without charging additional payment to the passenger if:

• The carrier canceled the flight specified in the passenger's transportation document;
• The carrier did not carry the passenger within the time specified in the transportation document in accordance with the schedule (flight plan);
• c) The carrier did not complete the landing of the aircraft at the destination airport indicated in the passenger’s transportation document;

3.4.7. If the passenger was unable to complete the flight that had begun within the validity period of the Ticket due to his illness or the illness of a family member traveling with him on the aircraft, then the passenger has the right to contact the Carrier with a request for an appropriate change in the validity period of the contract of carriage, and the Carrier, acting in accordance with with the provisions of these rules of the Carrier and the FAP, will extend the validity of the contract of carriage, taking into account the contents of the medical documents provided by the passenger.

3.4.8. If a passenger holding an Open Departure Ticket requests travel reservations and the Carrier is unable to provide seating and capacity during the validity period of the ticket, the Carrier or Authorized Agent must make a reservation on the next available flight. passenger seat and carrying capacity of the class of service that corresponds to the paid class of service.

Article 3.5. Passenger check-in and baggage check-in before departure

3.5.1. A passenger holding a Ticket must go through the check-in and baggage check-in procedure, as well as aviation security control, at the airport of departure or other point established by the Carrier. When transported on an international route, the passenger must also undergo customs, border, and, if necessary, sanitary and quarantine, immigration, veterinary, quarantine phytosanitary and other types of control.

3.5.2. The passenger must arrive in advance at the place of Ticket check-in and baggage check-in to undergo the established pre-flight formalities (check-in procedures, payment for excess baggage, inspection, customs, border and other formalities, registration of exit and entry documents), as well as boarding and loading of baggage on board aircraft. Check-in for Siberia Airlines flights at the airport ends 40 minutes before the flight departure time. The start and end times of check-in at the city terminal are set separately and are communicated to the Passenger when issuing Tickets. The end time of check-in at the city terminal is set taking into account the time required to deliver the passenger and baggage to the airport of departure for boarding the aircraft. The end time for boarding an aircraft is set at each airport, depending on its capabilities, and is communicated to the passenger upon check-in.

3.5.3. In order to ensure flight safety, passengers, luggage, including things on the passenger, and cargo undergo mandatory pre-flight inspection, and, if necessary, post-flight inspection. Pre-flight and post-flight inspection of passengers, baggage, including things on the passenger, is carried out at the airport by authorized persons of the aviation security services and employees of the internal affairs body for transport participating in pre-flight and post-flight inspections. Passengers with diplomatic status, enjoying diplomatic immunity, as well as couriers accompanying correspondence, are examined on a general basis, except in cases provided for by the legislation of the Russian Federation. Disabled passengers (on crutches, in wheelchairs, on stretchers, passengers with implanted devices that stimulate cardiac activity) are subject to manual inspection, and the persons accompanying them undergo inspection on a general basis. Conducting a pre-flight inspection does not exclude the possibility of conducting an inspection when carrying out operational investigative, criminal procedural and other activities by authorized persons in the manner established by the legislation of the Russian Federation. When performing aircraft flights, pre-flight inspection is carried out after registration of passengers, border, customs, sanitary and quarantine, immigration, veterinary, quarantine phytosanitary and other types of control. If the Passenger refuses inspection, the Carrier has the right to terminate the air carriage contract unilaterally, with a refund of payment for transportation in accordance with these rules of the Carrier and the rules for applying the Carrier's tariffs.

3.5.4. To go through the check-in and baggage check-in procedure, the passenger must present a document proving his identity. Passenger identification documents are:

• passport of a citizen of the Russian Federation;
• Russian foreign passport, general international passport, diplomatic passport, service passport;
• national passport of a foreign citizen;
• residence permit of the Russian Federation for stateless persons;
• birth certificate for Russian citizens under 14 years of age;
• seaman's passport (sailor's identity card) for travel on duty;
• temporary identity card of a citizen of the Russian Federation;
• certificate of return to the country of which the passenger is a citizen;
• ID card of an officer, warrant officer of the Russian Federation or CIS countries, except Georgia;
• military ID of Russian military personnel serving under conscription or contract, with a mark on completion of service;
• travel document for stateless persons, refugees;
• UN international travel pass;
• certificate of a deputy of the State Duma and the Federation Council of the Federal Assembly of the Russian Federation (for domestic transportation);
• certificate of release from prison for persons released from prison;
• a certificate issued to a convicted person who has received permission for long-term or short-term travel outside of places of detention.

Also, if necessary, the passenger must have with him documents certifying the special conditions of transportation of this Passenger and his luggage (power of attorney for the child, medical report, veterinary certificate, etc.) If the Passenger intends to present another document at check-in for the flight, identifying him than the one on which the Ticket was issued, the Passenger must contact the Carrier or Authorized Agent in advance (no later than the start of check-in for the relevant flight) before check-in for the flight to make changes to the ticket and the automated booking system regarding identification document, and the Carrier or Authorized Agent is obliged to take actions to make these changes.

3.5.5. Transfer passengers, the airport (point) of departure and the airport (point) of transfer, which is located on the territory of the Russian Federation, and the airport (point) of destination outside the customs territory of the Customs Union, at the airport of initial departure before baggage check-in, are required to inform the Carrier or the Handling Organization about the presence of goods in the luggage that are subject to customs declaration in writing and the need to present its transfer luggage at the transfer airport for customs declaration in writing.

If the transfer passenger has not declared the presence of goods in his luggage that are subject to mandatory written declaration and the need to present his transfer luggage at the transfer airport for customs declaration in writing, in accordance with customs legislation, the luggage is processed at the airport (point) of destination and presented by the Carrier or The service organization to the customs authority to carry out customs control at the transfer airport.

3.5.6. Upon check-in, the passenger is issued a boarding pass, which indicates the passenger's initials and surname, flight number, departure date, boarding deadline for the flight and the number of the seat on board the aircraft. If necessary, the boarding pass may additionally contain other information.

3.5.7. A passenger boards an aircraft upon presentation of a boarding pass for the corresponding flight.

3.5.8. During international transportation, the passenger must have exit, entry and other documents required in accordance with the legislation of the country to, from or through the territory of which the transportation will be carried out in accordance with the established procedure.

3.5.9. A passenger who is late for check-in or boarding the aircraft will not be allowed to board the flight.

3.5.10. The Carrier is not responsible for the relationship between the Passenger and government services (customs, border, immigration, etc.) unless otherwise provided by international or national legislative documents of the country of departure, transfer, stopover or entry. However, the Carrier has the right to check all the necessary documents during check-in before accepting the Passenger and his baggage for transportation.

Article 3.6. Passenger service on board the aircraft

3.6.1. The carrier on board the aircraft must have trained personnel sufficient in number to provide passenger services, including first aid, and ensure flight safety in accordance with the current standards and regulations of civil aviation.

3.6.2. The carrier on board the aircraft must provide:

• informing passengers about flight conditions and rules of behavior on board the aircraft;
• informing passengers about the locations of main and emergency exits, as well as about the conditions for leaving the aircraft in emergency situations;
• informing passengers about the locations of personal protective equipment and inflatable ladders in the aircraft cabin;
• provision of soft and/or hot drinks and food;
• first aid.

3.6.3. The carrier on board the aircraft provides the passenger with a range of services depending on the type and equipment of the aircraft, the duration of its flight, the time of day during which the flight takes place, as well as the class of service specified in the transportation document. The carrier provides the passenger with the following services:

• information and reference services;
• personalized service;
• medical service;
• maintenance of soft equipment and means for the convenience of passengers in flight;
• service with drinks and/or food;
• periodical printing service.

3.6.4. On board an aircraft during a horizontal flight, passengers are provided with meals free of charge or for an additional fee (about which the relevant information will be posted on the Carrier’s website) in accordance with the class of service, type of aircraft and taking into account the duration of the flight and time of day. The carrier reserves the right to serve passengers with a “cold meal” diet, regardless of the time of day and duration of the flight on aircraft the type of which does not allow the use on board of specialized equipment necessary to serve passengers with hot meals in accordance with flight safety standards.

3.6.5. Smoking on board the aircraft is strictly prohibited, including smoking electronic cigarettes. Smoking is allowed on the airport premises only in designated areas.

3.6.6. Rules of conduct for passengers on board the aircraft. Passengers while on board the aircraft have the right to:

• demand the provision of all services provided for by the terms of the air carriage agreement;
• if their life, health, honor and dignity are in danger, contact airline employees and demand their protection.

Passengers while on board an airline aircraft are obliged to:

• unconditionally comply with the requirements of the aircraft commander and the recommendations of other crew members;
• place hand luggage and personal belongings in specially designated areas;
• keep your seat belts fastened when the “Fasten your seat belts” sign is on (it is recommended to leave your seat belts fastened throughout the flight);
• observe generally accepted rules of behavior in public places.

Passengers while on board an airline aircraft are prohibited from:

• create situations that threaten flight safety or the life, health, honor and dignity of other passengers and aviation personnel - allow any verbal insult and, moreover, physical violence towards them;
• drink alcoholic beverages other than those offered on board;
• smoke, including electronic cigarettes, during the entire flight;
• use emergency equipment without appropriate instructions from the crew;
• use video cameras, movie cameras, cameras, photo cameras, radio telephones, radio receivers, radio transmitters, televisions, remote-controlled toys, wireless network devices during the entire flight (radio telephones must be turned off regardless of where they are - in checked luggage or hand luggage);
• during taxiing, takeoff, climb, descent and landing of the aircraft, laptop computers, portable computer printers, playback devices (tape recorders, CD and cassette players, and other laser devices), electronic toys, electric shavers, devices in the design of which use LEDs;
• create conditions that are uncomfortable for other passengers and interfere with the work of crew members;
• damage property belonging to the airline and (or) remove it from the aircraft;
• get up from your seat and move around the cabin while the aircraft is taxiing on the ground, climbing and descending with the “Fasten your seat belts” sign on.

Passengers' liability for violation of these Rules is provided for:

• on domestic airlines of the Russian Federation - in accordance with the current legislation of the Russian Federation;
• on international airlines - in accordance with the requirements of international air law (in particular, the International Convention “On Crimes and Certain Other Acts Committed on Board an Aircraft”, signed in Tokyo in 1963 and ratified in 166 countries, including the Russian Federation ; hereinafter referred to as the “Tokyo Convention”) and the legislation in force in the state of landing, regardless of the state in which the aircraft used for the flight is registered or operated;
• if the perpetrator of an offense committed outside the Russian Federation, but directed against citizens or property of the Russian Federation, did not suffer the appropriate punishment abroad, then in accordance with Article 12 of the Criminal Code of the Russian Federation he is subject to such punishment upon returning to the Russian Federation.

Article 3.7. Passenger stop along the transportation route

3.7.1. A passenger along the transportation route can make one or more stops at any intermediate airport. The passenger must notify the Carrier or its Agent of the intention to make a stop when issuing a passenger Ticket and baggage receipt. This stop must also be reflected in the specified transport document. In the event that a passenger has a transportation document issued at a special tariff, a stop along the transportation route is carried out taking into account the restrictions or prohibitions on stops provided for by the rules for applying the relevant tariff. Passenger stops along the transportation route are permitted within the validity period of the passenger Ticket, provided that they are agreed upon in advance with the Carrier or its Agent, are indicated in the passenger Ticket and baggage receipt, taken into account when calculating the cost of transportation, and for international transportation are also permitted by the aviation (state) authorities of the country where these stops are expected.

3.7.2. If, when issuing a passenger Ticket, the passenger did not declare a stop at an intermediate airport, but wished to make such a stop and declared this at this airport, then such a passenger can continue the flight only after making the necessary changes to the Ticket data (Ticket exchange) in accordance with these rules the Carrier and the applicable fare rules of the Carrier, as well as the passenger shall - prior to the commencement of the continuation of the flight - compensate the Carrier for any and all actual losses of the Carrier (including, but not limited to, compensation that the Carrier has paid or will be obliged to pay to third parties in connection with such delay flight) from delays in the departure of an aircraft (flight performance) associated with the removal of its baggage from the aircraft, if it was checked in before the point initially indicated in the transportation document. The exception is the stop of a passenger caused by his illness or the illness of a member of his family traveling with him on this aircraft, or other force majeure circumstances that arose at the stop point. The fact of a passenger's illness, which does not allow him to continue transportation, must be confirmed by relevant medical documents.

3.7.3. If the passenger was unable to continue transportation from the intermediate airport for reasons depending on the Carrier, the Carrier is obliged to send such passenger to the destination by an aircraft operating the next scheduled flight. There are no additional charges or fees for carrying this passenger.

Article 3.8. Transportation of passengers on preferential terms

3.8.1. Certain categories of citizens have the right to travel by air on preferential terms in accordance with the legislation of the Russian Federation and the rules of air transportation established by the Carrier.

3.8.2. Registration of a transportation document for passengers with state benefits is carried out individually upon presentation of documents confirming the right to preferential air transportation established by the legislation of the Russian Federation and with the written permission of the Carrier.

Article 3.9. Transportation of children

3.9.1. An adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, has acquired full legal capacity before reaching the age of eighteen, of an aircraft has the right to transport one child under the age of two years free of charge for domestic transportation or for international transportation - with a discount of ninety percent from a normal or special fare, if there are no special conditions for the application of a special fare, without the provision of a separate seat with the obligatory issuance of a Ticket. If a child under two years of age, at the request of an accompanying passenger, is provided with a separate seat, then such a child is transported with a discount of fifty percent from the normal or special fare, unless there are special conditions for the application of a special fare. Other children under two years of age accompanying the passenger, and also children aged from two to twelve years are transported at a discount of fifty percent from the normal or special fare, unless there are special conditions for the application of a special fare, with the provision of separate seats for them.

3.9.2. When issuing a passenger Ticket and during the registration procedure for a child, it is necessary to present to the Carrier a document confirming the age of the child. The age of the child is taken into account on the date of commencement of transportation from the initial point of departure indicated in the transportation document. The Carrier or its Agent must indicate the child's date of birth on the child's Passenger Ticket.

3.9.3. When the route and/or date of departure of the flight changes after the start of transportation, a child’s ticket is reissued at the air transportation rate with a discount corresponding to the child’s age on the date of the start of transportation from the initial point of departure indicated in the transportation document, even if the child’s age has changed by the time the transportation is reissued.

3.9.4. The departure of a minor child outside the Russian Federation is carried out in accordance with the legislation of the Russian Federation.

3.9.5. Children aged 5 to 12 years who are traveling without parents and are not entrusted to any of the passengers can be transported unaccompanied. At the request of parents or guardians, and with the consent of the Carrier, such carriage may extend to children under the age of 16 years.

3.9.6. Unaccompanied children are accepted for transportation only after their parents, guardians or relatives have completed and signed the Statement - Obligation to Carry an Unaccompanied Child. For international transportation, it is additionally necessary to have a notarized consent from the parents (guardians) to allow the transportation of their child on an international airline flight unaccompanied.

3.9.7. Transportation of unaccompanied children is permitted only with a confirmed transportation reservation and only on direct flights of the airline.

3.9.8. When transporting an unaccompanied child aged 5 to 12 years, 100 percent of the adult passenger's fare is paid.

Article 3.10. Transportation of sick and disabled passengers

3.10.1. The passenger is obliged to determine the possibility of using air transport based on his state of health. The carrier is not liable to passengers, including sick passengers and passengers with disabilities, for possible consequences and/or deterioration of health associated with their air transportation, except in cases where such consequences and/or deterioration of health were caused by guilty actions (inaction) of the Carrier.

3.10.2. Transportation of a passenger recognized by the court as incompetent is carried out at the request of parents, adoptive parents or guardians and accompanied by an adult passenger capable of ensuring the safety of the incapacitated passenger and the safety of surrounding people. The accompanying person must be an adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, has acquired full legal capacity before reaching the age of eighteen (which must be confirmed by the presentation of the relevant document issued by the competent government body - a marriage registration certificate, a court decision).

3.10.3. Transportation of a seriously ill passenger or a patient on a stretcher is carried out accompanied by a person caring for this passenger during the flight. Transportation of a passenger in a wheelchair who is unable to move independently is carried out accompanied by a person caring for this passenger during the flight or under the supervision of the Carrier in agreement with the Carrier and after the passenger has completed a written application for transportation under the supervision of the Carrier.

3.10.4. Transportation of patients on stretchers is carried out with the provision of seats on the aircraft with payment of the applicable tariff in triple amount and only with an accompanying person. Payment for the transportation of a stretcher patient, if the transportation has already begun, is carried out at an affordable economy class rate. Transportation of stretcher patients is carried out only in the economy class cabin.

3.10.5. The Carrier or its Agent, when transporting passengers in wheelchairs, seriously ill people and patients on stretchers, is obliged to pre-inform the destination (stopover point) about the transportation of such passengers in order to take the necessary measures for their delivery from (to) the aircraft.

3.10.6. For sick passengers and passengers with disabilities, medications, wheelchairs, and crutches are carried free of charge and are not included in the free baggage allowance.

3.10.7. When transporting a passenger on an electric wheelchair, the electric wheelchair is transported on the aircraft as checked baggage (in addition to the free baggage allowance). The carrier must inform the destination or boarding point that there is a passenger with a wheelchair on board, so that he or she will be provided with a wheelchair first on arrival. This information includes the name of the passenger, the location of the electric wheelchair and separately located electric batteries.

3.10.8. A blind passenger is transported with an accompanying person or accompanied by a guide dog, for which there must be a certificate of special training or under the supervision of the Carrier in agreement with the Carrier and after the passenger has completed a written application for transportation under the supervision of the Carrier.

3.10.9. When transporting a passenger who is visually and/or hearing impaired, the Carrier's Agent, when reserving a seat for this passenger on board the aircraft, must inform the Carrier about the carriage of such a passenger in order to assist him in checking in at the airport of departure and delivering him to the aircraft and from the aircraft. ship at the destination airport.

3.10.10. When transporting a visually impaired passenger accompanied by a guide dog, the dog is transported on the aircraft free of charge in the economy class passenger cabin in excess of the established free baggage allowance. The dog must have a collar and muzzle and be tied to a seat at the feet of the passenger it is accompanying.

3.10.11. In order to ensure flight safety, meet technical or operational requirements, the Carrier has the right to limit the number or refuse to transport a sick or disabled passenger on any of its flights, even if a qualified escort is available.

3.10.12. The rules of this article do not apply to the transportation of sick passengers and passengers with disabilities by aircraft operating special charter flights.

Article 3.12. Transportation of pregnant women

3.12.1. Pregnant women are accepted for transportation if they provide the Carrier with a medical certificate from a medical institution confirming that there are no contraindications for air transportation on the date of the flight specified in the Ticket.

3.12.2. Transportation of pregnant women is carried out under the condition that the Carrier does not bear any liability to the Passenger for adverse consequences that may arise for the Passenger and the fetus during transportation and as a result of transportation.

Article 3.13. Transportation of deported passengers and passengers administratively expelled from the Russian Federation

Transportation of deported passengers and passengers who are denied entry into the territory of a foreign state and the Russian Federation is carried out in accordance with the legislation of the Russian Federation and international legislation in the field of civil aviation.

Article 3.14. Transportation of diplomatic couriers

3.14.1. Transportation of diplomatic couriers is carried out in accordance with the requirements of government authorities.

3.14.2. The diplomatic courier must have and present, at the Carrier's request, documents confirming his special powers as a person accompanying special baggage (mail).

Article 3.15. Transportation of officials

3.15.1. The list of citizens served through the lounge of officials and delegations is approved by the federal executive body in the field of civil aviation in agreement with the executive bodies of the constituent entities of the Russian Federation, and in the lounges of officials and delegations at airports in Moscow and the Moscow region - by the Administration of the President of the Russian Federation Federation in agreement with the Federal Security Service of the Russian Federation.

3.15.2. Service for officials at the airport of departure, arrival, transit or transfer is carried out in special areas of the airport - the halls of officials and delegations (if any). The requirements for carrying out the established formalities when registering officials do not differ from the generally accepted ones.

3.15.3. Service for officials in the halls of official delegations is carried out on the basis of requests. Applications are submitted by representatives of government, public, political, religious and commercial organizations. Passengers are required to pay for services in the hall of official delegations.

3.15.4. Officials must arrive at the departure airport no later than the passenger check-in time for the flight.

3.15.5. Delivery of passengers served through the officials and delegations lounge to the aircraft, as well as their hand luggage and checked baggage, is carried out last, separately from other passengers.

3.15.6. Disembarkation of passengers served through the official and delegation lounge and unloading of baggage at the destination airport are carried out first.

Article 3.16. Transportation of employees of the State Courier Service under the Government of the Russian Federation in the performance of official duties

3.16.1. Employees of the State Courier Service under the Government of the Russian Federation are issued and issued passenger Tickets out of turn.

3.16.2. Registration of passenger Tickets by employees of the specified department, registration of items (correspondence) transported by them is carried out before the start of passenger registration, and during registration - out of turn. Pre-flight inspection of State Fiscal Service employees, their hand luggage and baggage (with the exception of places with accompanying correspondence) is carried out on a general basis, out of turn.

3.16.3. State Fiscal Service employees are allowed to carry weapons on board the aircraft when performing their official duties. The airport aviation security service informs the aircraft commander, through the senior flight attendant, about the location of the seats occupied by armed State Fiscal Service officers on board the aircraft.

3.16.4. The carrier must inform the State Fiscal Service employees that if any incidents occur on board the aircraft, they should not intervene unless the aircraft commander asks them to do so.

3.16.5. Transportation of items (correspondence) of the State Courier Service under the Government of the Russian Federation is carried out with the items (correspondence) placed on passenger seats (weighing no more than 75 kg on each seat) next to the employee accompanying them or in a place convenient for monitoring them and paid for in the prescribed manner .

3.16.6. Employees of the State Courier Service under the Government of the Russian Federation transporting items (correspondence) board the aircraft before the general boarding of passengers.

3.16.7. Employees of the State Courier Service under the Government of the Russian Federation are allowed to remain on board the aircraft during parking, and at intermediate landing points - near the aircraft for the exchange of items (correspondence).

3.16.8. Rules for the transportation of workers (employees) of other federal executive bodies, items (correspondence) of these bodies may be established by other regulations approved by the federal executive body in the field of civil aviation jointly (by agreement) with the interested federal executive bodies.

Article 3.17. Transportation of transit and transfer passengers

3.17.1. When issuing a Passenger Ticket for a transit or transfer passenger along the transportation route, the Carrier or its Agent is obliged to:

a) ensure reservation and confirmation of reservation of transportation of the transfer passenger on all sections of the route, allowing the passenger to arrive at the transfer airport in a timely manner to undergo administrative formalities before departure of the flight;

b) inform the passenger about the procedures that he must complete at the airport of transit or transfer for his further transportation to his destination;

c) inform passengers about the requirements of government authorities at transit or transfer points during international transportation, including:

• on the possibility of registering baggage as transfer baggage to the airport (point) of destination when following the transportation route from the airport (point) of departure on the territory of the Russian Federation to the airport (point) of destination outside the customs territory of the Customs Union with an intermediate landing at the place of departure from the territory of the Russian Federation only if it does not contain goods subject to customs declaration in writing;
• about the conditions, restrictions and responsibilities that arise after the passenger has been checked in as a transfer and his transfer baggage (including the provisions of clause 3.17.4);
• that the use of a simplified procedure, in which transfer baggage can be processed to the final destination, does not exempt the transfer passenger from compliance with other requirements of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs;
• on liability for violation of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

3.17.2. When issuing a Passenger Ticket for a transit or transfer passenger along the transportation route, the Carrier or its Agent is obliged to:

• ensure reservation and confirmation of booking of transportation of the transfer passenger on all sections of the route, allowing the passenger to arrive at the transfer airport in a timely manner to undergo administrative formalities before departure of the flight;
• inform the passenger about the procedures that he must complete at the transit or transfer airport for his further transportation to his destination;
• c) inform passengers about the requirements of government authorities at transit or transfer points during international transportation

3.17.3. When connecting within 24 hours, transfer baggage is checked to the final destination or to the transfer point, depending on the capabilities of the departure/transfer airport and the requirements of government authorities at the transfer point. If a passenger has a connection between flights for more than 24 hours, his baggage is processed only to the transfer point. The transfer passenger's baggage, subject to customs control, is accepted for transportation in accordance with the customs legislation of the Russian Federation and/or the customs legislation of the country, to, from, or through the territory where transportation is carried out.

3.17.4. When following the transportation route from the airport (point) of departure on the territory of the Russian Federation to the airport (point) of destination outside the customs territory of the Customs Union with an intermediate landing at the airport (point) of departure from the territory of the Russian Federation, a simplified procedure for performing customs operations in accordance with with the legislation of the Russian Federation, according to which customs control of transfer luggage is carried out without its presentation to the customs authority directly by the transfer passenger himself. Checking in transfer baggage at the airport of departure to the destination is carried out when the transfer passenger declares to the air carrier and (or) the operator of the airport of departure authorized by it:

• about the absence of goods in his transfer luggage that are subject to customs declaration in writing;
• about the absence of the need to present his transfer luggage at the transfer airport for customs declaration in writing.

When following a transportation route from an airport (point) of departure on the territory of the Russian Federation to an airport (point) of destination outside the customs territory of the Customs Union with an intermediate landing at the place of departure from the territory of the Russian Federation, baggage can be processed by transfer to the final airport (point) only provided that it does not contain goods subject to customs declaration in writing. When registering baggage by transfer to the final airport (point) of the route, the basis for presenting the transfer baggage of transfer passengers by the Carrier to the customs authority for customs control at the airport (point) of the transfer is the presence on the transfer baggage of a numbered luggage tag confirming the fact of registration of the transfer baggage on the territory of the Russian Federation before airport (point) of destination.

The presence of a numbered luggage tag on the transfer luggage indicates that the transfer passenger has declared to the customs authority that there are no goods in the transfer luggage that are subject to customs declaration in writing.

The use of a simplified procedure, in which transfer baggage can be processed to the final airport (point) of travel, does not exempt the transfer passenger from compliance with other requirements of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

Presentation of transfer baggage, registered in accordance with the legislation of the Russian Federation, by the Carrier to the customs authority for customs control at the transfer airport (point) does not relieve the passenger from liability for violation of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

Article 3.18. Transportation of business class passengers

3.18.1. Business class passengers at check-in, as a rule, are checked in at a separate counter and are brought on board the aircraft last, separately from economy class passengers, but not later than the official boarding begins.

3.18.2. At the airport, business class passengers may be offered a visit to the business lounge. The Carrier informs the passenger about this possibility upon check-in.

3.18.3. On board the aircraft, business class passengers are provided with seats in the business class cabin and special services are provided.

3.18.4. Upon arrival, business class passengers leave the aircraft first, separately from economy class passengers, but not before officials.

Article 3.19. Transporting passengers with increased comfort

3.19.1. For transportation with increased comfort, a passenger can book the required number of seats. Additional seats can be purchased at an affordable economy class fare.

3.19.2. In some cases, if stipulated by the rules of the relevant fare, it is possible to provide additional services to economy class passengers on board the aircraft and (or) at the airports of departure, transfer (transit) and arrival.

Article 3.20. Transportation of passengers traveling on service Tickets

3.20.1. A passenger, an employee of an aviation enterprise or the Carrier's own employees may be transported using a service ticket on the Carrier's flights with his consent. Depending on the importance of the transportation and the position of the employee, a service ticket with or without a confirmed reservation may be provided.

3.20.2. Service for passengers traveling on service Tickets with a confirmed reservation is carried out in the same way as service for Passengers who have paid the cost of the Ticket, in accordance with the current standard check-in procedures. When serving passengers without a confirmed reservation, the following conditions must be met:

• a passenger may be accepted for carriage if there is free space after accepting for carriage passengers who have paid the cost of carriage and (or) other passengers entitled to reserve seats;
• in the case of transit transportation of a passenger, you should be informed that his transportation may be suspended at any of the transit airports due to the lack of available seats on further sections of transportation, and that the Carrier will not bear any responsibility for this;
• in case of transfer transportation, the passenger and his luggage can only be checked in to the first transfer airport;
• In order to quickly identify baggage in case of transportation on one leg, the baggage of such passengers should be loaded onto the aircraft last so that access to it is not difficult and it can be quickly unloaded if necessary.

3.20.3. If it is determined at a transit airport that a passenger with a Service Ticket without a confirmed reservation cannot continue his journey on the same flight due to lack of free space on the further leg of transportation, the Carrier must immediately contact such passenger and inform him about this , as well as unload and give the passenger his luggage. The carrier will not compensate any expenses the passenger may incur due to the termination of the trip.

3.20.4. At the transfer airport, a passenger with a Service Ticket without a confirmed reservation is treated in the same way as at the departure airport.

3.20.5. In the event of disruption of flight regularity, passengers with service Tickets with a confirmed reservation are treated in the same way as passengers who have paid for the Ticket. Passengers with service Tickets without a confirmed reservation, who have already been accepted for transportation, are serviced in the event of disruption of flight regularity, like all other passengers.

Section IV. Baggage transportation

Article 4.1. General requirements

4.1.1. The passenger has the right to carry his baggage free of charge within the established norm. The free baggage allowance, including items carried by the passenger (carry-on luggage), is:

Hand luggage - weight up to 7 kg and dimensions no more than 55x40x20 cm.

Free baggage allowance on block seats on S7 Airlines flights S7 789/90 in the direction Moscow-Salzburg-Moscow:

hand luggage - 1 piece up to 10 kg, dimensions no more than 55x40x20 cm,
+
1 piece of luggage up to 23 kg, 203 cm in the sum of 3 dimensions
+
1 set of equipment (a pair of alpine skis with ski poles or a snowboard and additional equipment (boots, helmet, goggles, special clothing) in a case with a total weight of no more than 23 kg in addition to luggage, the size of luggage should not exceed 203 cm in the sum of 3 dimensions length -width height.

4.1.2. The passenger's checked baggage must be carried on the same aircraft on which the passenger is traveling. If such transportation becomes impossible, the Carrier must transport such baggage on an aircraft that operates the next flight to the passenger's destination.

4.1.3. The carrier has the right to refuse a passenger to transport his baggage if the weight, number of pieces, contents, size or packaging do not meet the requirements of these rules.

4.1.4. The baggage of a passenger who does not show up to board the aircraft after check-in (including the baggage of a transit passenger who does not show up for boarding and his hand luggage located in the aircraft cabin) is subject to mandatory removal from the aircraft.

Article 4.2. Free baggage allowance

4.2.1. The passenger has the right to carry his baggage free of charge within the established norm. The free baggage allowance, including items carried by the passenger (hand luggage), is established by the Carrier depending on the type of aircraft, booking class and route. The free baggage allowance cannot be less than ten kilograms per passenger.

4.2.2. The free baggage allowance for children under 2 years of age traveling without a seat on domestic and international flights of the airline on routes where the free baggage allowance is set by weight ("WEIGHT CONCEPT") is 10 kilograms.

4.2.3. The carrier or its Agent is obliged to inform the passenger about the free baggage allowance established during transportation, as well as the need to pay for the carriage of excess baggage or baggage subject to mandatory payment.

4.2.4. The passenger baggage allowance when transported by air is regulated by the weight of the baggage in kilograms (kg) or the number of pieces of baggage. The maximum baggage allowances for international air routes are established by the relevant regulatory documents of the Russian Federation. The norms of the above documents regarding the establishment of maximum baggage allowances are considered incorporated into these Rules. During transfer transportation with the participation of Interline partner airlines, the free baggage allowance is established in accordance with the provisions set out in Resolution No. 302 adopted by the International Air Transport Association (IATA).

4.2.5. In the event of a forced downgrade, the passenger has the right to transport baggage according to the free baggage allowance established for the paid class of service.

4.2.6. The free baggage allowance does not apply to:

• the passenger's belongings, regardless of their name and purpose, the dimensions of which when packed exceed 203 cm in the sum of three dimensions (the total size of the three dimensions of each piece of luggage);
• passenger belongings, regardless of their name and purpose, weighing more than 32 kg per piece;
• pets (birds), with the exception of guide dogs accompanying passengers with visual impairments;

Transportation of the specified baggage is paid based on its actual weight according to published baggage tariffs, regardless of the passenger's other items transported as baggage.

4.2.7. The Carrier, at the request of passengers who have a common purpose of travel, confirmed by documents (Ticket numbers follow one another or Tickets were purchased from the same agency on the same day, or a family is traveling, or a group of passengers is flying on a business trip), and traveling together on the same route to the same destination on the same aircraft, will provide a combined free baggage allowance (the sum of the free baggage allowance for each passenger). The unification concerns only the free baggage allowance. Baggage is checked out individually for each passenger.

Article 4.3. Checked baggage

4.3.1. A passenger's baggage is accepted for carriage upon check-in at the airport of departure or other check-in point. The Carrier or Service Provider is obliged to issue the passenger with a numbered baggage tag for each piece of checked baggage. The luggage tag is designed to identify luggage. To indicate special conditions of transportation, a special numberless baggage tag is additionally attached to checked baggage.

4.3.2. The weight of one piece of luggage must not exceed 50 kilograms. During international transportation, other restrictions may be established on the maximum weight, overall dimensions, amount of checked baggage in connection with current regulations and government requirements of the airport (point) of departure, airport (point) of transfer and/or airport (point) of destination. The carrier has the right to refuse to accept for transportation as checked baggage the weight and size of which does not meet these requirements.

4.3.3. Baggage of transfer passengers is checked in to the final destination or to the transfer point, depending on the conditions of transportation. The baggage of transfer passengers at intermediate airports is subject to mandatory pre-flight inspection before being mixed with the inspected baggage of passengers for whom this point of transportation is the initial point.

4.3.4. The Carrier or Handling Organization is obliged to make a record on the paper Ticket about the quantity and weight of checked baggage, which is considered as a baggage receipt issued to the passenger. In the case of an electronic Ticket, records of the weight and quantity of baggage are entered in electronic form.

4.3.5. After accepting baggage for transportation, the Carrier or Handling Organization is responsible for the safety of checked baggage and its packaging.

4.3.6. From the moment checked baggage is handed over for transportation until the moment it is issued, passenger access to the baggage is prohibited, except in cases of its identification or additional inspection by the relevant services.

4.3.7. The carrier has the right to check the weight of baggage carried by a passenger at the airport of his landing and (or) at the airport of destination. If it is determined that a passenger carries baggage in excess of the established free allowance or in excess of the amount specified in the baggage receipt, without appropriate payment for this carriage, the Carrier may require payment for the carriage of such part of the baggage.

Article 4.4. Items carried by the passenger (carry-on luggage)

4.4.1. Items carried by the passenger (hand luggage) are unchecked baggage. Hand luggage is not included in the free baggage allowance. In order to ensure aviation safety, protect the life and health of passengers and aircraft crew members, items and substances prohibited for transportation by air under aviation safety conditions should not be transported in a hand-held bag.

4.4.2. The following can be carried as hand luggage:

• for economy class passengers - no more than one piece of baggage, weighing up to 7 kg, measuring no more than 55x40x20 cm.
• for business class passengers - no more than two pieces of luggage, weighing up to 7 kg each, measuring no more than 55x40x20 cm each.

4.4.3. When checking in hand luggage carried in the aircraft cabin, the Carrier or the Service Organization is obliged to issue the passenger a “Hand Baggage” tag for each presented piece of luggage and record its weight in the baggage receipt.

4.4.4. When transporting hand luggage, it must be placed under the passenger seat. Above the passenger seat in the lockable luggage compartment you can place small lightweight items and outerwear for the passenger.

4.4.5. At check-in, the passenger is required to present for weighing all baggage intended for transportation, with the exception of items that he may need during boarding (disembarkation) into (from) the aircraft, as well as during the flight, if they are with the passenger and are not included in the baggage:

• handbag or briefcase;
• folder for papers;
• umbrella;
• cane;
• bouquet of flowers;
• outerwear;
• printed materials for in-flight reading;
• baby food for the child during the flight;
• cell phone;
• camera;
• camcorder;
• laptop;
• suit in a suitcase;
• a stroller, cradle or car seat when transporting a child under 2 years old;
• crutches, stretcher or wheelchair when transporting a passenger with limited mobility.

The items specified in this paragraph are not presented for weighing, are not subject to registration and are not tagged, with the exception of baby strollers whose dimensions exceed those allowed for hand luggage (in this case, the strollers are weighed and tagged, but are transported free of charge).

4.4.6. The passenger is obliged to take care of the safety of hand luggage carried in the aircraft cabin. In the event of a break in the flight specified in the transportation document, the passenger, when disembarking from the aircraft, is obliged to take with him the hand luggage placed there.

Article 4.5. Paid (excess) and oversized baggage

4.5.1. The passenger is obliged to inform the Carrier or its Agent in advance about the expected weight and number of pieces of baggage in excess of the established free baggage allowance, and such baggage must be reserved.

4.5.2. The passenger is obliged to pay for the transportation of baggage that exceeds the free baggage allowance at the rate established by the Carrier and valid at the time of payment.

4.5.3. If a passenger presents more baggage for transportation than was previously agreed with the Carrier and paid for, then such amount of baggage can be accepted for transportation only if there is free capacity on the aircraft and the passenger pays for it.

4.5.4. The Carrier has the right to limit the carriage or refuse to transport a passenger's baggage whose weight exceeds the free allowance established by the Carrier, unless such carriage has been previously agreed upon with the Carrier.

4.5.5. If, at the point of departure, the Passenger presented for transportation baggage with a weight and number of pieces less than what was pre-booked and paid for, the difference in payment between the declared and actual weight of excess baggage is subject to refund in accordance with these rules.

4.5.6. While traveling along the transportation route, the passenger has the right to reduce or, with the consent of the Carrier, increase the weight and number of pieces of luggage carried.

4.5.7. If a passenger increases the weight and/or number of pieces of luggage carried along the route, he is obliged to pay the cost of transportation of luggage, the weight or dimensions of which exceed the established free baggage allowance for previously paid transportation. If a passenger reduces the weight of the luggage carried along the route, no recalculations are made for the previously made payment for luggage by the Carrier.

4.5.8. When reserving a seat on an aircraft or purchasing a passenger Ticket, a passenger is obliged to inform the Carrier or its Agent about the carriage of oversized baggage.

4.5.9. Oversized baggage is accepted for transportation provided that the dimensions of the loading hatches and luggage and cargo compartments of the aircraft allow it to be loaded (unloaded) onto (from) the aircraft and placed on board the aircraft. This baggage must have handles for carrying and devices for securing it when moving to the aircraft, from the aircraft and on board the aircraft.

4.5.10. The carrier has the right to refuse to accept oversized baggage for transportation.

4.5.11. If it is necessary to transport excess and (or) oversized baggage by aircraft of several Carriers, the Carrier issuing transportation documents for this baggage must obtain the consent of these Carriers for such transportation.

If your baggage exceeds the free baggage allowance in terms of the number of pieces, weight or the sum of three dimensions, you will be required to pay additional baggage at the rates indicated below.

Tariffs for excess baggage:

Tariffs for excess baggage from Spain, Italy and Bulgaria:

Tariffs for transporting animals:

Article 4.6. Receipt for payment of excess baggage

4.6.1. A receipt for excess baggage certifies that the passenger has paid for the carriage of baggage subject to payment.

4.6.2. A receipt for payment for excess baggage must necessarily consist of flight (one to four) and passenger coupons, executed in the approved form.

Article 4.7. Carriage of baggage in the aircraft cabin

4.7.1. Passenger baggage that requires special precautions (film, photo, television, video and radio equipment, electronic and optical instruments, office equipment, musical instruments, fragile items) can be transported in the aircraft cabin.

4.7.2. Transportation of baggage in the aircraft cabin is processed and carried out by prior agreement with the Carrier. The passenger is obliged to inform the Carrier or its Agent about the carriage of baggage in the aircraft cabin when making a transportation reservation or purchasing a Ticket and pay for a separate piece of luggage for this baggage.

4.7.3. For the transportation of baggage in the aircraft cabin, a separate Ticket is issued, the cost of which is 100% of the fare for the transportation of the accompanying passenger.

4.7.4. The weight of luggage transported in the cabin should not exceed the average weight of the passenger (no more than 80 kg), and the overall dimensions of the luggage allow it to be placed on a separate passenger seat.

4.7.5. The packaging of baggage transported in the aircraft cabin must have provisions for securing it in the passenger seat.

4.7.6. Delivery of baggage carried in the aircraft cabin to the aircraft, its lifting, placement in the aircraft cabin, removal from the aircraft and delivery from the aircraft is carried out by the passenger.

Article 4.8. Diplomatic baggage (mail)

4.8.1. Diplomatic baggage (mail), accompanied by a diplomatic courier, is allowed to be transported in the aircraft cabin. It is checked in as unchecked baggage (carry-on baggage), separately from the personal baggage of the diplomatic courier and can be placed on a separate passenger seat.

4.8.2. The weight of diplomatic baggage (mail) transported in the cabin should not exceed the average weight of the passenger (no more than 80 kg), and the overall dimensions of the baggage allow it to be placed on a separate passenger seat.

4.8.3. Transportation of diplomatic baggage (mail) is paid according to the tariffs established by the Carrier, published in booking systems.

4.8.4. Transportation of diplomatic baggage (mail) handed over to the responsibility of the Carrier is carried out on the basis of the established rules of the Carrier.

Article 4.9. Baggage content requirements

4.9.1. To ensure flight safety, the following are not accepted for carriage as baggage:

• objects and substances, the transportation of which is prohibited by the law of the Russian Federation and government regulations, rules and regulations of government bodies of the Russian Federation, international documents in the field of civil aviation, international agreements of the Russian Federation, documents of government bodies of any country to the territory, from the territory or through the territory of which transportation is carried out ;
• explosives, means of blasting and objects stuffed with them;
• compressed and liquefied gases;
• flammable liquids;
• flammable solids;
• oxidizing substances and organic peroxides;
• toxic substances;
• radioactive materials;
• caustic and corrosive substances;
• poisonous and poisonous substances;
• firearms, cold steel and gas weapons;
• other materials and substances that can be used as a weapon of attack against passengers, the crew of the aircraft, as well as posing a threat to the flight of the aircraft.

4.9.2. Products and substances that can be carried in limited quantities as passenger baggage:

• crossbows, spearguns, checkers, sabers, cutlasses, scimitars, broadswords, swords, rapiers, bayonets, daggers, knives: hunting knives, knives with ejectable blades, with locking locks, simulators of any type of weapon;
• household knives (scissors) with a blade length over 60 mm
• alcoholic drinks containing more than 24%, but not more than 70% alcohol by volume in containers with a capacity of no more than 5 liters, in containers intended for retail trade - no more than 5 liters per passenger
• aerosols intended for use for sports or household purposes, the release valves of the cans are protected by caps from spontaneous release of contents in containers with a capacity of no more than 0.5 kg or 500 ml - no more than 2 kg or 2 liters per passenger

In things carried by passengers:

• medical thermometer - one per passenger;
• mercury tonometer in a standard case - one per passenger;
• barometer or mercury manometer, packed in a sealed container and sealed with the sender's seal
• disposable lighters - one per passenger;
• dry ice for cooling perishable foods - no more than 2 kg per passenger;
• 3% hydrogen peroxide - no more than 100 ml per passenger;
• liquids, gels and aerosols classified as non-hazardous in containers with a capacity of no more than 100 ml (or equivalent capacity in other units of volume measurement), packed in a securely closed transparent plastic bag with a volume of no more than 1 liter - one bag per passenger.

Liquids in containers with a capacity of more than 100 ml are not accepted for transportation, even if the container is only partially filled.

Exceptions to transportation include medications, baby food, and special dietary needs.

Liquids purchased from duty-free shops at the airport or on board an aircraft must be packaged in a securely sealed plastic bag that provides identification of access to the contents of the bag during the flight on which there is reliable evidence that the purchase was made in airport duty-free shops or on board the aircraft on the day(s) of travel.

The airline administration has the right to decide to introduce additional measures to ensure aviation safety on high-risk flights, and as a result prohibit the transportation of the following items in the aircraft cabin:

• corkscrews;
• hypodermic needles (unless medical justification is provided);
• knitting needles;
• scissors with a blade length of less than 60 mm;
• folding (without lock) travel, pocket knives with a blade length of less than 60 mm.

4.9.3. Products and substances that can be transported as passenger baggage with the permission of the Carrier:

• small cylinders (weighing up to 10 kg) with gaseous oxygen or air necessary for medical purposes;
• Wheelchairs or other battery-powered mobility aids equipped with leak-proof batteries and carried in checked baggage, provided that the battery terminals are protected from short circuits and the battery is securely attached to the wheelchair or mobility aid;
• wheelchairs or other battery-powered mobility aids equipped with leaking batteries and carried in checked baggage, provided that the wheelchair or mobility aid can only be loaded, stowed, secured and unloaded in an upright position, and provided ensure that the battery is disconnected, the battery terminals are protected from short circuits, and the battery is securely attached to the wheelchair or mobility aid.

  If the wheelchair or mobility aid cannot be loaded, secured and unloaded in an upright position only, the battery must be removed and the wheelchair or mobility aid can then be carried without restrictions as checked baggage. The removed battery must be transported in strong, rigid packaging, and:

  Packaging kits must be leak-proof and do not allow battery fluid to pass through; Rollover protection must also be provided by securing it to pallets or by securing them in cargo compartments using suitable securing means, such as tie-down straps, brackets or supports;

  Batteries must be protected from short circuits, secured vertically in such packaging, and covered with sufficient compatible absorbent materials to completely absorb the liquid they contain;

  Such packaging must be marked with a packaging placement sign, the marking “wet battery, with a wheelchair” or “wet battery, with a mobile device” and a corrosion hazard mark.

  The pilot-in-command must inform the passenger of the location of the wheelchair or mobility aid with the battery installed, or the location of the packaged battery.

  It is recommended that the Passenger make prior arrangements with the Carrier and, where possible, vent plugs should be installed on batteries that are leaking to prevent leakage;

• only in hand luggage a mercury barometer or mercury thermometer carried by a passenger who is an employee of the federal executive body in the field of Hydrometeorology. The barometer or thermometer must be packaged in a strong outer packaging containing a sealed inner liner or bag of durable, impervious or puncture-resistant, mercury-resistant material that prevents mercury from leaking from the package regardless of its position. The carrier (aircraft pilot) must have information about a barometer or thermometer
• by one passenger only, no more than two small cylinders of carbon dioxide or other relevant gas of ICAO TI Category 2.2 inserted into a self-inflating lifejacket for inflation purposes, plus no more than two spare charges for it;
• Heat-producing products (i.e., battery-powered equipment such as underwater lights and soldering equipment that, if accidentally turned on, will generate large amounts of heat and may cause a fire) may only be carried in carry-on baggage. The heat generating component or power source must be removed to prevent unintentional operation during transport.

4.9.4. The passenger is not recommended to include in his checked baggage fragile and perishable items, banknotes, jewelry, precious metals, computers, electronic communications, monetary obligations, securities and other valuables, business documents, passports, identity cards, keys and other similar items .

4.9.5. The passenger is responsible for transporting in luggage items prohibited for transportation or handed over for transportation without complying with the requirements and conditions of transportation established by these rules.

Article 4.10. Transportation of weapons, ammunition and special equipment

4.10.1. Air transportation of weapons, ammunition and special equipment (hereinafter referred to as weapons) is carried out in accordance with the legislation of the Russian Federation and the regulatory documents of federal executive authorities developed on their basis, the laws of other states and international treaties of the Russian Federation.

4.10.2. Transfer transportation of any types of weapons and ammunition is prohibited.

4.10.3. During the flight, a passenger is prohibited from having in the aircraft cabin:

• firearms, gas, pneumatic, bladed and mechanical weapons of all types;
• pistols, revolvers, rifles, carbines and other firearms, gas, pneumatic weapons, electric shock devices and their simulators;
• any models and dummies of weapons (including children's toys);
• crossbows, spearguns, checkers, sabers, cutlasses, scimitars, broadswords, swords, rapiers, bayonets, daggers, dirks, stilettos, knives: hunting, landing, Finnish, bayonets-knives, knives with ejectable blades, with locking locks, as well as household knives, regardless of their purpose;
• explosives, means of blasting and objects stuffed with them: any gunpowder, in any packaging and in any quantity; live ammunition (including small-caliber); cartridges for gas weapons; capsules (hunting pistons); pyrotechnics: signal and lighting flares; signal cartridges, landing bombs, smoke cartridges, checkers, demolition matches, sparklers, railway firecrackers; TNT, dynamite, tol, ammomonal and other explosives; capsules - detonators, electric detonators, electric igniters, detonating and fire-conducting cord

4.10.4. The weapon of a passenger who has the right to store and carry it at the airport of departure is necessarily transferred to the Carrier for temporary storage during the flight and is issued to the passenger at the end of the flight at the destination airport.

4.10.5. If the aircraft's route runs across a state border, then the issue of carrying weapons on board must be regulated in advance by the passenger with the relevant authorities of the interested states in order to comply with the laws and regulations in force in these states. The passenger must have permission to enter the country with weapons from the competent authorities of that state.

4.10.6. Acceptance of weapons for transportation, preparation of the necessary documents, delivery on board the aircraft at the departure airport and issuance of weapons at the destination airport is carried out by an aviation security officer (SAS).

4.10.7. Acceptance of weapons from a passenger for temporary storage for the period of the flight is formalized by an act drawn up in triplicate, which is signed by the passenger who owns the weapon and the SAB employee. The first copy of the act is also signed by the Carrier and remains at the airport of departure at the airport, the second copy is handed over to the Carrier, and the third is issued to the passenger for receiving weapons at the destination airport. The SAB officer informs the passenger-owner of the weapon about the procedure for receiving it at the destination airport.

4.10.8. Employees of the Federal Security Service of the Russian Federation, the State Courier Service under the Government of the Russian Federation, who have appropriate travel orders, are in the performance of their official duties, as well as military personnel and employees of other paramilitary organizations, who have appropriate travel orders and accompany escorted persons, weapons for temporary storage is not transferred during the flight.

4.10.9. Transportation of weapons is carried out in packaged form, in a locked and sealed metal box, which must be located in an isolated luggage or cargo compartment of the aircraft.

4.10.10. Transportation of long-barreled weapons, the dimensions of which in disassembled form do not allow them to be placed in (standard) metal lockable boxes, is carried out in isolated luggage or cargo compartments of aircraft in passenger packaging, sealed by SAB (special container, case, case, cover), and meeting the requirements aviation security.

4.10.11. The transfer of weapons to a passenger at the destination airport is carried out by an aviation security officer upon presentation by the passenger-owner of the weapon of the third copy of the act, an identification document, a document for the right to carry and store weapons, and, if necessary, the corresponding permit for its import into the territory of the Russian Federation and export from the Russian Federation.

4.10.12. A weapon unclaimed by a passenger at the destination airport is handed over by an aviation security officer to the internal affairs authorities.

Article 4.11. Transportation of pets and birds

4.11.1. The following pets are accepted for transportation as baggage and hand luggage - dogs, cats and birds. Any other animals are not accepted for transportation in checked baggage or hand luggage and can be transported as cargo.

4.11.2. Transportation of pets (birds) by air is carried out as checked baggage (in the luggage compartment of the aircraft) or in the aircraft cabin with prior agreement with the Carrier, as well as with the permission of the countries of arrival or transit during international air transportation

4.11.3. The passenger is obliged to inform the Carrier or its Authorized Agent about the transportation of pets (birds) when making a transportation reservation or purchasing a passenger Ticket, but no later than 36 hours before the flight departure time.

4.11.4. When transporting by air, a pet (bird) must be placed in a rigid packaging container (wooden, plastic) or in a metal cage, with access to air and a strong lock. The size of the container (cage) should allow the animal to stand up to its full height and rotate 360 ​​degrees around its axis. The bottom of the container (cage) must be waterproof and covered with absorbent material; there must be a side around the perimeter of the bottom to prevent spillage of absorbent material. Bird cages should be covered with thick, light-proof fabric.

4.11.5. No more than two adult animals can be placed in one container (cage), if the weight of each does not exceed 14 kg, and they get along together. Animals of greater weight must be transported in separate containers (cages). No more than three animals of the same litter no older than 6 months can be placed in one container (cage).

4.11.6. Transportation of pets (birds) in the aircraft cabin is carried out only subject to prior confirmation of such transportation by the Carrier in the reservation system and provided that the animal is transported by an adult passenger. Animals must be kept in containers (cages). The weight of the container (cage) with the animal should not exceed 8 kg. The dimensions of the container (cage) in the sum of three dimensions (length/height/width) must not exceed 115 cm, while the height of the container (cage) should not exceed 20 cm. During the flight, the container (cage) with the animal in the aircraft cabin must be placed under the seat in front of the chair. It is prohibited to place a container (cage) with an animal near emergency exits, in aisles, or on luggage racks. The animal must be kept inside a closed container (cage) throughout the entire time on board the aircraft (during the flight, during taxiing, landing/disembarking, etc.).

4.11.7. A passenger carrying a pet (bird) when transported by air must have and present upon registration of the passenger Ticket valid documents (certificates) on the health of the pet (bird), issued by the competent authorities in the field of veterinary medicine, as well as other documents required by the countries of flight or transit during international air transportation.

4.11.8. The carrier reserves the right to limit the number of animals transported on one flight depending on the type of aircraft, flight route, commercial load, etc.

No more than two containers (cages) with pets (birds) of non-antagonistic species can be transported in the aircraft cabin.

4.11.9. Pets (birds) are not subject to free baggage allowance. Transportation of animals is paid at the rate for excess baggage, based on the actual weight of the animal along with the container (cage).

4.11.10. Guide dogs accompanying passengers with visual impairments are transported in the aircraft cabin free of charge in excess of the established free baggage allowance, with appropriate training, which is certified by a certificate, provided that such a dog has a collar and muzzle and is tied to a seat at the feet owner. Passengers deprived of vision, accompanied by a guide dog, are provided with seats at the end of the aircraft cabin.

4.11.11. Pets (birds) are accepted for transportation on the condition that the passenger takes full responsibility for them. The carrier is not responsible for harm caused to third parties by such animals, and is also not liable to such a passenger in the event of refusal to import or transport such animals (birds) through any country or territory.

4.11.12. The passenger is obliged to comply with all the requirements of the Carrier, and is obliged to compensate the Carrier for all losses and additional expenses in the event that the animal causes harm to the aircraft, the luggage of other passengers, the health and/or life of other passengers.

Article 4.12. Declaring the value of luggage

4.12.1. Baggage may be checked in by the passenger for carriage with a declared value. The declared value of baggage must not exceed the actual value of the baggage. When the passenger declares the value of the baggage checked in for transportation, the Carrier has the right to require the passenger to present the contents of the baggage for inspection and, if there is a clear discrepancy between the amount of the declared value and the contents of the baggage, establish its actual value, or refuse to accept the baggage for carriage with the declared value.

4.12.2. The passenger has the right to declare the value of his checked baggage, both at the point of departure and at the intermediate point of landing. In addition, the passenger can change the previously declared value of checked baggage. The amount of declared value should not exceed 20,000 (twenty thousand) rubles; if the amount of baggage valuation exceeds this amount, then the passenger is obliged to provide primary documents (receipts, copies of receipts, etc.) for the baggage being assessed. The carrier leaves a copy of the provided documents at the airport of departure and allows the transportation of baggage if the passenger fulfills all the conditions for baggage assessment. The value of checked baggage may be declared for each piece of baggage separately.

4.12.3. The declared value fee for checked baggage is ten (10) percent of the declared value and is payable at the point of departure.

4.12.4. All items accepted for transportation as baggage with a declared value must be in proper packaging, preventing access to the contents.

Article 4.13. Luggage packing

4.13.1. Each piece of checked baggage must have proper packaging that ensures its safety during transportation and handling and excludes the possibility of harm to passengers, crew members, third parties, damage to the aircraft, the baggage of other passengers or other property.

4.13.2. Baggage that does not meet the requirements of clause 4.13.1. not allowed for transportation.

4.13.3. Combining two or more items with separate packaging into one place is not allowed.

4.13.4. Baggage that contains sharp, protruding objects in its packaging, as well as luggage in faulty packaging, is not allowed for transportation.

4.13.5. Baggage that has external damage that does not affect its safety during transportation and handling and cannot cause harm to passengers, crew members, third parties, or damage the aircraft, luggage of other passengers or other property, may be accepted for transportation as checked baggage with consent of the Carrier. In this case, the presence and type of damage is confirmed by the passenger’s signature.

4.13.6. The carrier has the right to refuse to accept baggage as checked baggage to a passenger if the baggage is not placed in packaging that ensures its safety under normal handling conditions.

Article 4.14. Baggage claim

4.14.1. The carrier is obliged to ensure that passengers are informed about the place of collection of checked baggage at the airport of destination, stopover or transfer, as well as the reason and duration of any delay in the delivery of baggage, and to ensure that baggage is released to passengers.

4.14.2. The passenger is obliged to receive his checked baggage after presenting it for collection by the Carrier at the point of destination, stopover or transfer on the basis of a baggage receipt and a tear-off coupon of a numbered baggage tag.

4.14.3. Baggage is issued at the airport to which the luggage was accepted for transportation. However, at the request of the passenger, baggage may also be issued at the point of departure or at an intermediate point of embarkation, if the collection of baggage at these points is not prohibited by the rules of government authorities and if time and circumstances allow for issue. In the case of such baggage collection at the point of departure or at intermediate point of embarkation, all amounts previously paid to the Carrier in connection with the transportation of this baggage can be returned only with the consent of the Carrier.

4.14.4. If a person claiming to receive baggage cannot present a baggage receipt and a baggage tag tear-off coupon, the Carrier may issue baggage to such a person only upon presentation of sufficient evidence of his rights to this baggage. It is mandatory to draw up an act on the issuance of such baggage.

Article 4.15. Storage and sale of luggage

4.15.1. A passenger's baggage at the destination airport can be stored free of charge for 2 days, including the day of arrival. For storage of baggage beyond the free storage period, the passenger who owns the baggage is charged at current rates. Storage of baggage not delivered to the destination airport on time in accordance with the passenger's transportation document due to the Carrier's fault is carried out at the Carrier's expense. Storage of baggage not received by the passenger at the destination airport due to the passenger's fault is carried out at the passenger's expense.

4.15.2. Passenger baggage that does not have a baggage tag and whose owner is not identified is considered undocumented baggage.

4.15.3. The passenger's baggage from the moment of its delivery to the airport of destination, including undocumented baggage, is considered unclaimed if it has not been received by anyone within 6 months from the date of its arrival and is sold by the Carrier in accordance with the legislation of the Russian Federation.

4.15.4. The carrier or service organization is obliged, during the established storage period before the sale of baggage as unclaimed, to take reasonable measures to search for the passenger owner of the baggage.

4.15.5. Undocumented baggage, the owner of which has been identified as a result of the search, is stored at the airport for 6 months from the day when the destination airport, which received such baggage, sent the owner a written notification of the arrival of the baggage. After this period, the baggage is considered unclaimed and must be sold.

4.15.6. Perishable products contained in unclaimed or undocumented baggage are subject to destruction if they are damaged. The impossibility of their further storage and destruction are documented in an act.

4.15.7. Hand luggage left or forgotten by a passenger on board an aircraft is stored at the destination airport for the duration and under the conditions for storing undocumented and unclaimed baggage.

Article 4.16. Abandoned, forgotten or misdirected luggage

4.16.1. The Carrier or the Handling Organization must take all necessary measures to search for baggage if the passenger, after arriving at the destination, stopover or transfer, has not received his baggage and has declared in writing that the baggage has not arrived, without leaving the baggage claim area, in a corresponding statement.

4.16.2. If baggage is not delivered to a passenger through the fault of the Carrier, baggage, the carriage of which was paid for by the passenger according to the rules established by the Carrier, is sent to the point of destination, stopover or transfer at the Carrier's expense.

4.16.3. If checked baggage is not found within twenty-one days from the date of presentation of the statement of non-receipt of baggage, the passenger has the right to demand compensation for damage caused by the loss of checked baggage.

4.16.4. If checked baggage is found, the Carrier ensures notification of the owner of the checked baggage and its delivery to the airport (point) specified by the passenger and, at the request of the passenger, at the address specified by him without charging additional fees.

Article 4.17. Transportation of regulated products as baggage

4.17.1. Transportation of regulated products (plants, products of plant origin, containers, packaging, soil or other organisms, objects or material that may become carriers of harmful organisms or contribute to the spread of harmful organisms) is carried out in accordance with the international treaties of the Russian Federation on plant quarantine, the legislation of the Russian Federation in the field of ensuring plant quarantine and legislation in the field of ensuring plant quarantine of the country to, from, or through the territory of which transportation is carried out.