Nouvelair - "Good airline". Airline Nouvelair Tunisie (BJ) Airline Nouvel Air

The company Nouvelleir Tunis was created in 1989 under the leadership of the French airline Air Liberte and carried out flights for European tourists to North Africa. The expansion of the airline's flight geography occurred in 1995, after joining the large travel company TTS. The air carrier changed its name to Nouvelair Tunisie in 1996. On May 1, 2016, the Nouvelair Tunisie organization began operating flights from Moscow to Monastir and Enfidha.

Description

IATA code: BJ

ICAO code: LBT

Address: Zone Touristique Dkhila, BP66, 5065 Monastir, Tunisia

Contact Information:

Phone: +216 70-02-09-00

There is an office in Russia at the address: 129110, Moscow, Mira Avenue 39, building 2.

Russian phone: +7 495 937-59-21

Airplane of the Tunisian airline Nouvelair Tunis

The company mainly carries out charter transportation and over the years of its existence has received certificates from the famous companies ISO, IOSA, EASA, IATA. However, SkyTrax has not yet been noticed in the ratings.

check-in

Tunisian Airlines begins check-in for the flight at the airports of Monastir, Djerba, Carthage three hours before departure and ends sixty minutes before the aircraft takes off.

Important! It is recommended to arrive at the airport in advance of check-in, even if the flight is delayed. BJ airline provides an “online check-in” service. This service is very convenient and will take no more than 5 minutes. To do this, you need to go to the official website of the Tunisian airlines Nouvelair and go through authorization by writing your email.

A booking confirmation email and a boarding pass will be sent to the specified email address, which must be printed. You can also select convenient seats for your flight on the website, but you must do this 48 hours before the plane takes off and pay 10 euros*.

Dockings

All Russian flights of the Tunisian airline are direct without transfers, while the rest of the flights in most cases have transfers. Nouvelair airline does not pamper its passengers in the event of a delayed flight or transit flights and can only provide seats in the airport lounge, water and sandwiches.

Enfidha Airport Lounge

Baggage rules

When flying with Nouvel, you are allowed to carry free baggage weighing 20 kg and measuring 158 cm (the total amount of three parameters) per seat. Exceptions are flights from and to France, where the baggage allowance should not exceed 25 kg. Children under two years of age are allowed free baggage allowance if it weighs at least seven kilograms.

Note! If you exceed the established weight limit, you will have to pay about 10 euros* per kilogram. The carry-on baggage allowance should not exceed five kilograms, and the parameters should not be 115 cm in the sum of the three parameters. However, for French and Russian flights, the carry-on baggage allowance should not exceed ten kilograms.

Nutrition

During the flight, the airline provides its passengers with sandwiches, coffee, tea for breakfast, and hot dishes of Mediterranean cuisine for lunch or dinner. Drinks include water and juices. You can also order alcoholic drinks and food from the menu for a fee.

Lunch during the flight

Traveling with children

Children under the age of fifteen are not allowed on board the aircraft unless accompanied by an adult. The airline provides a separate seat for children over two years of age; little passengers under two years of age are not provided with a seat.

African Air Company Nouvelair Tunisia Its work is focused primarily on organizing charter flights from various European cities (mainly tourist) to resorts on the Mediterranean coast in Tunisia. It is interesting that such a rather narrow career guidance of the company did not at all prevent it from becoming the second largest carrier in the country. Nouvelair Tunis is second only to the national air company Tunisair in terms of the scope of its operations, but it is famous for its special comfort and the highest safety standards.

This carrier was created back in 1989 as a subsidiary of the French company Air Liberte. Its start was rather low: the company began flying with just two leased MD 83 aircraft and several international routes. The situation began to slowly change for the better only in 1995, when part of the company’s shares were acquired by Travel Group. Good financial investments could not but leave a noticeable imprint on the further development of the company. It began to gradually gain power, reach the level of good profits and earn a positive reputation for itself. The peak of Nouvelair Tunisie's economic success came in 1999. It was at this time that the carrier's impressive dividends allowed it to purchase its first Airbus 320. And at the beginning of the 2000s, another significant event in the history of Nouvelair Tunisia was not long in coming: the company transported more than a million passengers.

This carrier entered the new millennium with no less zeal to gain new victories. As a result, over the next few years the company completely renewed its fleet, replacing several MD 83s with modern Airbuses. It also managed to emerge from under the wing of its “parent” and become an independent and self-sufficient airline.

Today, the African carrier places special emphasis on maintaining the highest level of safety for its fleet. The technical condition of all aircraft of the enterprise meets the best European quality standards. And all thanks to the fact that Nouvelair Tunisie entrusted the cleaning and technical service of its own aircraft to specialized organizations and companies that have certificates of compliance with accepted standards. Moreover, the airline itself "Nouvelleir Tunis" For her hard and fruitful work, she was awarded important and prestigious certificates from many honorary aviation organizations, in particular IATA, IOSA, ISO and EASA.

Nowadays, this North African airline carries approximately 1.5 million passengers a year. Its headquarters is located in the city of Monastir, and its base hubs are located at the international airports of the country's two largest cities - Tunis and Djerba.

Aviation market experts note the rather low cost of Nouvelair Tunisia flights, although the company itself does not position itself as a low-cost airline.

Aircraft fleet

The fleet of this company includes more than 10 aircraft, and all of them are of the same brand - Airbus. The fleet is clearly dominated by the A320 model (9 aircraft), capable of carrying 180 passengers. All other airliners are Airbus A321, the cabins of which are designed for 215 passengers.

The average age of these aircraft is far from the youngest and is approximately 12 years. It is likely that in the coming years Nouvelair Tunisie will carry out a large-scale modernization of its own fleet.

Flights

As mentioned above, the company is engaged in charter transportation to resorts in Tunisia. Thus, Nouvelleir Tunis connects about fifty European cities with the best resort towns of this African country. The carrier operates flights to approximately 130 airports. And it is important that it connects not only business centers and capitals with the African coast, but also many resort towns of the Old Continent. Thus, its proposals will be of interest to all travelers who first want to get their fill of impressions at European resorts, and then go sunbathing in sultry Tunisia. Moreover, favorable price offers from Nouvelair Tunisie only contribute to this choice.

Tunisia: Monastir, Djerba, Tunis, Enfidha.

Near East:

Türkiye: Istanbul.

Germany: Rostock, Dusseldorf, Stuttgart, Hamburg, Saarbrücken, Berlin, Munich, Frankfurt am Main, Hanover, Cologne.
Norway: Oslo.
Bulgaria: Sofia.
Sweden: Stockholm.
Serbia: Belgrade.
Italy: Milan, Rome.
Poland: Warsaw, Katowice, Wroclaw, Bydgoszcz.
Belgium: Brussels.
Ukraine, Kyiv.
France: Nantes, Toulouse, Paris, Marseille, Toulon, Strasbourg, Lyon, Bordeaux.
Hungary: Budapest.
Slovakia: Bratislava.
Netherlands: Amsterdam.
Russia: St. Petersburg, Moscow.
Denmark: Copenhagen.
Slovenia: Ljubljana.
UK: Manchester, Sheffield, London.
Switzerland: Basel.
Austria Vienna.

Conditions for regular customers

Due to its operating specifics (organizing charters), this company did not consider it necessary to develop and implement an incentive program for frequent flyers.

Additional services and facilities

Since Nouvelair Tunisie is exclusively engaged in transporting tourists on vacation, it has made every effort to ensure that this flight becomes a kind of memorable “prelude” to a future vacation and that it brightens up with its comfort possible discomfort or fatigue, which often manifests itself on the road. For these purposes, the African carrier has developed several interesting and useful services.

Firstly, on board Nouvelair Tunis aircraft you can always reserve a privileged seat (near the window or near the emergency exit). Naturally, you will have to pay extra for this service. Many of the company's travelers note that hospitality on board Nouvelair Tunisie begins with the first steps up the stairs.
Here passengers are greeted by smiling flight attendants who speak fluently the main European languages: English, Spanish, French, Italian and German. There are Russian-speaking personnel among the crew. Therefore, “Babylonian pandemonium” will not happen: on board you will always be listened to, understood and helped.

Secondly, during flights that last 4 hours or more, passengers are treated to delicious dishes. The menu for Nouvelair Tunisie is developed by the NewRest Group, which is considered the leading in-flight catering company in the aviation world. They mainly serve Mediterranean cuisine, wine and other alcohol, as well as water, tea and coffee. In addition, you can order a special diet menu, and this must be done three days before departure.

Thirdly, on board Nouvelair Tunisie there is always an on-board store with a huge range of duty-free products. Thus, you can bring many unique and extraordinary gifts from your trip. And these are good quality tobacco products, cosmetics and perfumes, various accessories and souvenirs (mainly on the theme of Tunisia), elite alcohol, a variety of delicacies and other delights for children.

Pregnant women may also be on board. If their “interesting” situation lasts more than 6 months, then in order to be allowed on board they must present a special medical certificate of permission to travel by air.

Among the partners of Nouvelair Tunisie are a large number of tour operators, hotels and car rental companies. All of them can be found on the carrier’s official page. With the help of these partners you can organize an unforgettable vacation at good prices.

I flew with my family on September 15, 2018 to Moscow from Monastir. bj 888. Detained for 45 minutes. There were 5 flights in a row: 1 of the French was immediately postponed for 3 hours, the Russians for an hour. The Germans left on time. As a result, 3 flights were set at 20.00: Moscow, St. Petersburg and Nans. Moreover, the last 2 by 1 gate. Registration has started. Moscow won. Moreover, they began to bark at the stand where the St. Petersburg and French stood. It's a complete mess. No one switched the scoreboard. No one gave a damn until Stuart got tired of answering questions about which flight and sent a fighter. The plane went to the newest A320neo, which began flying in 1916. Clean new. We finally took off at 20.26. The food was good.…

GuestNatalia

We flew from Monastir on 09.0918, departure 5.45 to Moscow, flight 400. I haven't had a worse flight, the plane is very dirty, the food is terrible! And there wasn’t enough for one person! they said later(((They brought it about 15 minutes later. For some reason blankets were given only to men!!! I asked for children, the steward refused. Although after my request he handed out a few more. He behaved very rudely (relatively young and with curly hair) badge on him there was no name to say...

On June 27, 7 people from one flight did not leave! Strangers from the same flight!? Is it an accident?! Allegedly, we were late for the plane, although we checked in at 12:40! The flight was moved to 14:00 from 13, although we booked departure tickets for 2:15 am!! We were standing in line! I took out a loan at a crazy interest rate and spent two days with my child...

I would like to write a fresh review about this Airline, an adult and a 5-year-old child flew before flying, I read a lot of reviews and was ready for anything, but of course I wanted not to experience delays, but alas........ we flew on 21.06 .2018 at 1.25, Moscow-Monastir, two days later the flight was postponed to 2.15, well that’s two days before. Arriving at Vnukovo airport and approaching the check-in counters, right before our eyes the departure time changed, already at 3.30 this is of course not so critical, but it was not pleasant (take-off, landing everything was fine, the food was normal, the flight back was worse from Monastir to Moscow on July 1, 2018, the departure was at 5.45, when we were registering, the time on the board was the same, but when the ticket was issued, the time was 7.35 and then on the board it was 7.45...

The year of formation of the company, which is currently listed in international registers under the codes BJ (in IATA) and LBT (in ICAO), is 1989. It was then that a subsidiary of the French air carrier Air Liberte settled in Tunisia. Its main purpose is charter flights between the African state and European countries, although the company also operates regular flights.

History of development

The active development of the airline began in 1995, when Travel Group began making investment investments in the Tunisian carrier. But the real rise came in 1999 - at that time Airbus A320s appeared in the hangars (before that, crews flew exclusively on 2 small MD 83s). This allowed passenger turnover to exceed 1 million people already in the early 2000s.

The current name “Nouvelair Tunisie” was assigned to the air carrier in 2005. The following year, the company is issued ISO certification, then IATA conducts operational safety certification.

In 2009, bj Tunisian airline received a certificate from Afnor for high quality of service, flight safety and information transparency. The airline has not yet been included in the SkyTrax ratings, despite the fact that the company has received prestigious certificates from organizations such as ISO, IOSA, EASA, and IATA over its history.

Although the Nouvelair Tunisie airline specializes more in charter flights, this does not prevent it from becoming the second most important airline in the country, losing the lead to Tunisair. The air carrier actively cooperates with the following global tourism operators:

• "KARAVEL-PROMOVACANCES",
• "SUNSHINE HOLIDAY"
• "TUI".

Contacts

The headquarters of Nouvelair Tunisie are based in the tourist area of ​​Monastir (mail address: ZoneTouristiqueDkhila, BP66, 5065Monastir, Tunisia).

In Russia, the company has a representative office in Moscow, on Mira Avenue. You can also call here at +74959375921 to get the necessary information. Email should be sent to the mailbox of the Russian representative office - [email protected]. The company has an official registered website where you can get all the information about flights - https://www.nouvelair.com/.

Additional Information. Currently, the air carrier is privately owned. The main shareholder (55%) is the Tunisian Tourist Service. A fifth of the shares is owned by the Sofiat company. The remaining share comes from Kart and Marhaba. The airline is run by CEO Chokri Zarrad.

You can check in for Nouvelair Tunisie flights at the airport, at the terminal counter. It starts 2 hours before the plane departs and ends 45 minutes. At Tunisian airports, check-in starts a little earlier - 3 hours before departure and ends 60 minutes.

It is advisable to arrive at the airport well in advance of check-in in order to avoid having to stand in tiresome queues later. Even if the flight is delayed, it is better to approach the counter taking into account the original flight time.

Note! In case of a slight delay after check-in closes, but before passengers board the plane, the problem can be resolved privately by contacting an airline representative at the airport.

Online check-in for a flight by this company requires compliance with formal rules. The carrier suggests: Register and make your booking through the Nouvelair.com/en website, but first log in with your email address. You will then receive a confirmation of your booking, as well as a boarding pass that you can print out.

On the website 48 hours before departure you can use the right to priority seat selection, but this service is paid and will cost 10 €. If you want to sit in an area where there are free legrooms, you will have to pay an additional 15 €.

Russian travelers can also use the services of a number of websites that offer assistance in checking in for Nouvelair Tunisie flights. They will help you buy tickets for the flights you need, book the most comfortable seats and quickly check in. But it is recommended to do this 48 hours before departure.

To monitor the situation regarding the upcoming booked flight, information on its status can be obtained in the current mode on the page https://www.nouvelair.com/fr/preparer-le-voyage/suivre-nos-vols.html.

Dockings

Most of the company's flights are transfers. But Nouvelair Tunisie has no connections on routes from Russia: the charter is direct to Monastir from Moscow and to Enfidha from St. Petersburg.

When flights are delayed, the company does not always provide preferences to passengers (as evidenced by some reviews from passengers who have found themselves in similar situations). Depending on the airport conditions, seats in the waiting room will be provided (without blankets). In case of significant delays in connecting flights, passengers can only rely on water and dry rations.

Baggage rules

For 1 passenger, free baggage is limited to a weight of no more than 20 kg (for flights to and from France - up to 25 kg) with a total size of no more than 158 cm. The same norm applies to children over 2 years old. Unpaid baggage is allowed for children under 2 years of age, but not less than 7 kg.

For exceeding the standard weight (but not more than 32 kg), an additional fee is imposed on luggage depending on the destination, and it ranges from 8-10 € for each extra kilogram. As an exception, it is allowed to carry sports equipment weighing more than 32 kg in luggage, but you will have to pay about 25-30 € for this.

For hand luggage in the cabin, only 1 piece weighing no more than 5 kg (on French and Russian regular routes - up to 10 kg) with a total dimensions of no more than 115 cm is provided. If the flight is carried out with a small child, it is allowed to bring a folding stroller or baby car into the cabin chair or cradle.

Personal items are also allowed at no extra charge: briefcases, handbags, outerwear, baby food. You are allowed to bring gadgets into the cabin, but it is prohibited to use mobile phones on board.

Note! If a passenger with disabilities travels, he can take a wheelchair, stretcher or crutches into the cabin.

Passengers with a pet are allowed into the aircraft cabin, but you will have to pay 25 € to transport the animal.

Nutrition

Meals are provided not only to passengers on regular flights - this service is also provided on charter routes. Lunches include Mediterranean cuisine, and breakfasts include dry rations (sandwiches). Passengers are provided with water and hot drinks. There is a Tunisian goods store on board where you can purchase alcohol, soft drinks and light snacks.

On flights lasting more than 4 hours, you can worry about your menu in advance if you place an order 3 days before departure. This service is paid, and the price will depend on the passenger’s preferences. Among the offers to choose from are dishes from the NewRest Group company, which develops in-flight catering.

You can also take small amounts of food with you on the plane to snack on during the flight. You are not allowed to bring drinks into the salon.

Traveling with children

When flying with children, please note that a minor child under 15 years of age must travel accompanied by an adult.

Children from 2 years of age are provided with a separate seat. Smaller passengers must be in the arms of an adult or in a cradle, which is allowed to be carried into the cabin.

Important! The company allows travel with infants from 0 to 7 days old if the mother provides a medical certificate authorizing such a flight.

Adults will have to take care of the nutrition of small children on their own, since the airline does not include such a diet in its menu. Older children can purchase sweets and drinks in the on-board store.

Aircraft fleet

The company's fleet is still relatively young: the average age of aircraft in operation is 12 years. Flights are operated by Airbus models: 9 pcs. – A320 with 177-180 seats and 2 pcs. – A321 with 215 seats.

One of the planes operates only for the country's Travel Service, the second is leased to Libyan Airlines and is stored in Nouvelair Tunisie hangars. One of the aircraft in the company's fleet is leased from Royal Air Maroc.

The flight speed that Airbuses are capable of is 948 km/h, and the non-stop range is 6.1 thousand km. Numerous reviews from passengers indicate the amenities inside the aircraft, which makes the flight quite comfortable.

The air carrier takes care of the technical condition of its air transport, engaging only specialized companies with valid certificates for maintenance and cleaning of aircraft (one of them is the aircraft maintenance company Sabena Technics).

All pilots and technicians of the air carrier undergo training and periodic retraining in a specialized center in Tunisia - ATCT. This is proof of the high level of professionalism of the crews servicing the aircraft of the Tunisian air carrier.

Base airport

The Nouvelair Tunisie company provides services to tourists flying to relax in the main resorts of the African country. Therefore, the air carrier has several base airports:

• the main one is Monastir Habib Burgida, it is located on the western outskirts of Monastir (this is where the headquarters of the carrier is located);
• in the northeast of the country's capital, its main airport operates - Tunis Carthage, where some of the company's aircraft are also based;
• Djerba Zarzis is the carrier’s 3rd base air hub, and it is located on the island of the same name.

It will be easy for passengers to navigate the choice of their final landing point - just choose the airport located closest to the desired resort.

Types of tariffs

The airline is not officially a low-cost airline, but all its flights are low-cost. It is more profitable to buy round-trip tickets at once - it will cost 20 percent less. You can also save on the cost if you book tickets through the website rather than buying them at the airport (this is confirmed by reviews from those who have already used this option).

If you regularly monitor the carrier’s offers, you can find tickets at a lower price than those officially listed on the company’s website. But it should be taken into account that the lower the fare at which the ticket was purchased, the less chance there is of taking advantage of the opportunity to return it or change the departure date.

Ticket prices include free baggage and hand luggage (as mentioned above), as well as service and airport taxes. Therefore, the cost will depend on both the direction of the flight and the range of services provided (they are listed in the table below).

Tariffs for additional services

If you can make all the necessary payments via the Internet, the passenger will be able to save some money for their upcoming vacation.

Where do they fly?

The company began its activities with a small number of routes. Now the air carrier, although it specializes in low-cost charter flights, already operates air connections between 130 airports in Europe (which is 25 countries) with the resorts of Tunisia. Since the winter of 2011, Nouvelair has operated regular flights to Germany, France and Russia. The average passenger turnover is about 1.5 million people. in year.

Charter routes of the Tunisian company are a link between the resorts of the African country and the cozy beaches of Europe. This allows many tourists to enjoy the delights of Mediterranean resorts after the sultry sun of Tunisia.

The directions of charter routes can be presented as follows:

• from Tunisia there are flights to Rome, Palermo, Milan, Nice, Paris, Marseille, Lyon, Nantes, London, Amsterdam, Oran, Istanbul, etc.;
• from Monastir you can get to Paris, Moscow and St. Petersburg;
• From Djerba, planes fly to French destinations: Paris, Lyon, Toulouse, Lille.

There are also connections between Tunisia's base airports, making it convenient to travel around the country. The airline operates regular flights to dozens of different destinations. Among them are flights to France and Scandinavian countries.

bonus program

The airline does not have a bonus program for its passengers. Low ticket prices are already a good chance to get inexpensive access to the Mediterranean resorts of North Africa.

Promotions and discounts

Despite the budget fares, Nouvelair Tunisie offers passengers to take advantage of lower prices by purchasing “weekend” tickets (this is when you should arrive at your destination on Saturday or Sunday). The age of passengers is also taken into account - on some flights there may be discounts for the elderly, children and some categories of youth. This is evidenced by the reviews of those who managed to get a similar discount.

Specializing in tourist transportation, Nouvelair Tunisie tries to do everything necessary to make the rest of passengers as comfortable as possible (and budget prices are not a hindrance here). The company is trying not to rest on its laurels – in the future, it will expand the services provided to passengers and introduce special benefits.

It is also planned to increase the aircraft fleet, which will make it possible to expand the route network, thereby increasing the passenger flow of those wishing to relax in the popular resorts of Tunisia.

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