Nord Wind flight check-in is paid. Web registration terms and conditions. Check in for your flight from home or office
Good day to all!
Today I want to tell you about my experience of flying with the airline. NordWind. We flew with this airline because we were buying a tour to the Dominican Republic and had no choice about who to fly with. And since booking tickets and a hotel on your own is more expensive than a package tour, we decided on it, although we haven’t been flying through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to get through electronic check-in for flight and was surprised to discover that all places (absolutely all) are paid. Prices range from 2000 to 7500 per seat, depending on its convenience. This was my first time encountering this, but I decided that paying for seats that you should be seated in for free was absurd. As a result, when we flew there, my husband and I were seated in those “trump seats” near the emergency exit, where we could stretch our legs. Then many came up and asked how much we paid extra for them, it turns out we had to pay an extra 7500 rubles for them, so we are pretty lucky, I thought then, but it was too early to draw conclusions. People began to walk around the cabin of the plane to be seated together, since they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us by bus to the hotel, we were immediately offered to book seats on the return plane, of course not for free, arguing that we could then sit at different ends of the plane and it would be better to immediately choose seats next to each other. In general, NordWind is a whole chain of surcharges for any reason. By the way, we actually flew back separately, though one after the other. And there was also a problem with the seating of passengers; they were looking for a seat among those available, since several people were seated in the same seats.
For almost 12 hours of flight, they feed you only once; if you want to eat again, then pay money. Of course, I understand everything, but it seems to me that they should feed you at least 2 times, as other airlines do. Some airlines serve 2 meals in 8 hours. And in addition, the amount of food was not calculated at all and there was no reserve, for example, on the way back, I ran out of chicken and they began to distribute the remaining fish to everyone, and the stewards managed to get through less than half of the plane. The food is pretty good, you can eat it. For example, I show the diet: fish and rice, 2 buns (I really don’t understand why there are two of them), butter, potato salad, pirozhenko.
There is no alcohol on board, not even wine or beer, that is, everything is strict, only juices and water. Moreover, the juices also run out towards the end of the flight and they are no longer poured into two glasses so that there is enough for everyone.
There were televisions in the cabin, but when we flew there there were no headphones and probably we just had to buy them. But there is no point in buying, since all the films are in English, Chinese and French and this is on a Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.
Baggage.
This airline allows 20 kg. per person per suitcase. This is the first time I’ve encountered this, that is, one suitcase cannot weigh more than 20 kg, even if there are 10 of you with one suitcase. That is, in total you can carry 200 kg, but only 20 kg in your suitcase. There are quite large fines for overweight., so at the airport a show begins to see who is carrying how much and how much needs to be transferred. Everyone weighs their suitcases on scales before checking in, it’s good that there are free places where you can weigh them. But you get additional stress, and crazies and cries of people are heard from all sides.
The plane itself is quite fresh, the seats are tolerable, you can even sleep a little, although there is little space between the seats and the seats themselves are not very comfortable.
And of course, don’t expect any additional bells and whistles in the form of cosmetic bags with toothbrushes, sleep masks and slippers, chair pillows, etc. The blankets run out instantly and those who are late are left without a blanket. But in general, the impression from the airline was not very pleasant; after all, taking money for absolutely everything that is possible and impossible, I think is overkill. It’s good that air on the plane is free for now, but I won’t be surprised that they’ll fix that soon too. Therefore, if you have the opportunity to choose another airline, I advise you to do just that. Still, you don’t want to fly for a long time without food, at different ends of the plane, and even pay extra for luggage when leaving. And it is advisable to start your vacation on a positive note.
Thank you all for your attention, Lena was with you.
Free baggage allowance
Checked baggage
The following free baggage allowance rules have been established:
- when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
Economic- 1 place up to 15 kg
Business- 1 place up to 30 kg - when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
Economic- 1 place up to 20 kg
Business- 1 place up to 30 kg
Hand luggage
The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).
On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.
Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.
Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.
A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.
More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage
Additional weighing of hand luggage - Cam Ranh (Vietnam)
Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”
Information on baggage transportation on the company's official website.
Children's flight
The passenger has the right to carry a child under 2 years of age without providing a seat.
The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.
Information on children's flights is on the company's official website.
Aircraft fleet
Airbus A321-200
The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.
CharacteristicsAirbus A330-200
Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.
Boeing 737-800NG
The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.
Boeing 777-200ER
The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Boeing 777-300ER
The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Business class passenger service standard:
Here you will learn how to do web check-in for a Nord Wind charter flight and get a boarding pass. We will also tell you about baggage allowances and rules for transporting animals. If your question is outside the scope of this topic, please scroll down to the bottom of the page and follow one of the links to the carrier's page.
General information
Online registration conditions
The carrier’s website contains a short list of conditions for checking in for a flight via the Internet: there are less than 24 hours and more than 1 hour left before departure, you are flying without animals or excess baggage, you do not need an escort at the airport (for example, for people with disabilities), there are no prohibited items in your luggage.
Free baggage allowance
When checking in online on the Nord Wind website, you will be asked to: choose a seat in the cabin (conditionally free), purchase an additional piece of luggage and select a dish from the presented menu for the duration of the flight. The standard weight of luggage, which is included in the air ticket price, is 20+5 (20 - main luggage, one piece; 5 - hand luggage).
Paid luggage
Excess baggage is baggage whose dimensions and weight do not meet the carrier’s requirements (see link below).
When you check in online on the Nord Winda website, you will be offered an additional service to purchase/pay for one more piece of luggage (1+). It costs from 1,450 rubles to 3,500 rubles, which depends on the departure airport and flight route. We recommend using this service, as baggage handling fees at the airport can be significantly higher, and it can take up to half an hour.
Animals in the salon
It is assumed that animals can be carried on Nord Wind airline flights. However, you must obtain prior permission to do this before opening online (web) registration. To do this, write a letter to the agent company where you purchased your air tickets or travel package. The collection and legitimacy of the collected documents for veterinary control remains with you.
Electronic boarding pass
After checking in online, print the boarding pass that you will receive from the airline. It is not the document you need to fly, but it will help you quickly find your flight at the airport. Use it as a cheat sheet. You will receive a valid boarding pass at the airport at the Nord Wind check-in counter.
Nordwind Airlines (hereinafter referred to as Nord Wind) began its history not so long ago, just 10 years ago. But during this time, the aircraft fleet grew from 3 to 22 aircraft, and the number of destinations from 6 to 200. The company is among the top 10 Russian airlines in terms of passenger turnover. The aircraft fleet consists of modern and comfortable aircraft that meet all safety requirements. The airline also pays great attention to the introduction of various innovations to improve the level of passenger service. The company's base airport is Sheremetyevo.
How does check-in for a flight take place?
The most convenient way to check in for a Nord Wind flight is online check-in. It is performed on any device from 24 to 1 hour before flight departure.
To register online, you must adhere to several conditions:
availability of an electronic ticket;
The departure airport is located in Russia, the CIS and Antalya;
no special transportation conditions are required;
you do not order additional services that need to be issued directly at the airport;
carry-on luggage corresponds in size and weight; it, as well as luggage, meets the requirements for safe transportation of luggage.
The advantages of electronic registration are obvious: time savings and ease of implementation.
What is the price?
Registration for a Nord Wind flight is paid, or rather not the registration itself, but the choice of a seat on the plane. There is no free seat selection on flights of this airline since November 2017. Even when checking in at the airport.
The cost of choosing a seat is influenced by such parameters as class of service, type of seat placement on board and the zone (distance) of the flight.
As a nice bonus, when choosing a seat, the company’s website provides information about how intensely the sun will shine through the window on one side or another and for how long during the flight. This allows you to decide on a place on the sunny or more shaded side.
To complete online registration you need to have the following information:
1. The passenger's last name must match that indicated on the electronic ticket.
2. The electronic ticket number must be entered without spaces and contain 13 digits.
3. Flight departure date - you can enter it in the appropriate format yourself or using the built-in calendar.
4. Departure flight number, entered without airline code. Four-digit for an international charter flight and three-digit for regular flights within the Russian Federation and the CIS.
It is also possible to register other passengers up to 9 people online. After filling out all the necessary data, selecting a location, and ordering additional services, the registration process is completed. After this, you need to print your boarding pass or, if this is not possible, do this by contacting the check-in counter at the airport.
Mandatory documents that will need to be presented at the departure airport: passport and boarding pass on paper.
Registration for a company charter flight follows a similar procedure, but it begins from the moment the tour operator provides the passenger lists for this flight.
The classic airport check-in procedure is also available.
Even if you have taken advantage of the option to check in online, still arrive at your departure airport for the required procedures in advance, approximately 40-60 minutes in advance.
Carry-on baggage rules
According to the airline, as of May 1, 2019, the size of hand luggage for charter destinations will be:
Free baggage and hand luggage allowances on regular flights from May 1, 2019
| Service class | Brand | Booking class | Hand luggage 1 place 55x40x20=115 cm | Baggage 1 place less than 203 cm |
| Economy | Promo | 1 place up to 5 kg | - | |
| Sightseeing | Y, K, L, M, N, B, H, Q, T, V, X, G, A, O, P, R, E | 1 place up to 5 kg | 1 place up to 15 kg* | |
| Optimum | Y, K, L, M, N, B, H, Q, T, V, X, G, A, O, P, R, E | 1 place up to 5 kg | 1 place up to 15 kg* | |
| Comfort | Promo | S,W | 2 pieces of 5 kg | 1 place up to 20 kg |
| Sightseeing | S,W | 1 place up to 5 kg | 1 place up to 20 kg | |
| Optimum | S,W | 2 pieces of 5 kg | 2 pieces of 20 kg | |
| Business | Promo | C, D, Z | 2 pieces of 5 kg | 1 place up to 20 kg |
| Sightseeing | C, D, Z | 1 place up to 5 kg | 1 place up to 30 kg | |
| Optimum | C, D, Z | 2 pieces of 5 kg | 2 pieces of 20 kg |
* 1 piece up to 15 kg for flights departing from 05/01/19. An exception for routes between Russia and Uzbekistan, Tajikistan, Armenia and Azerbaijan – 1 piece up to 20 kg.
Free baggage allowance
Checked baggage
The following free baggage allowance rules have been established:
- when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
Economic- 1 place up to 15 kg
Business- 1 place up to 30 kg - when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
Economic- 1 place up to 20 kg
Business- 1 place up to 30 kg
Hand luggage
The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).
On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.
Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.
Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.
A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.
More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage
Additional weighing of hand luggage - Cam Ranh (Vietnam)
Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”
Information on baggage transportation on the company's official website.
Children's flight
The passenger has the right to carry a child under 2 years of age without providing a seat.
The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.
Information on children's flights is on the company's official website.
Aircraft fleet
Airbus A321-200
The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.
CharacteristicsAirbus A330-200
Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.
Boeing 737-800NG
The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.
Boeing 777-200ER
The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Boeing 777-300ER
The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Business class passenger service standard: