Natalie tours official tour search. Natalie tours at the barricade. Information from the register of tour operators

So, let's start with the main thing: we will never fly with Natalie Tours again and we will save all our friends. This tour operator is the only thing that ruined our honeymoon trip 08/16/14-08/31/14 to Thailand (Pattaya), and completely. We took a 4* hotel, but luck. Upon arrival, the same 6 tourists, including us, were accommodated in a 3* hotel. We were a little upset, but decided to enjoy what we had. The rest of the tourists spent the whole day in negotiations with Natalie Tours on relocation to a hotel of the appropriate category. The next morning we came to a meeting with the guide Vadim and heard “in 15 minutes we are leaving for another hotel” - we were automatically moved with everyone else, without notifying us about it. To our question, “What would have happened if we hadn’t come now?”, Vadim logically answered, “But you came.” As a result, we lost exactly two days, spending them on suitcases. We (already all six tourists) turned to Vadim with a request to at least somehow apologize from the tour operator and compensate for 2 lost days. Vadim said that Natalie Tours are ready to give us a tour to the zoo worth 400 Baht in exchange for receipts that we have no claims against Natalie Tours. Quite suspicious, isn't it? No apologies/regrets were even verbally expressed. The company representative completely refused to give any contacts of his colleagues both in Thailand and in Moscow - “no one will do anything for you anyway.” Vadim’s tone and behavior horrified everyone - he used obscene words, was rude, and was insolent, waving his keychain with boxing gloves in front of us in a “bull” pose. When it became obvious to everyone that this was not only a violation of business etiquette and human treatment in general, but also smacked of lawlessness, we took out a camera. Vadim changed his tone and face even more: “I’ll break it for you now, put it away!” And then the curtain: “Russians don’t touch Russians in Thailand, but the Thais will do anything for my small fee.” Don't you think this is overkill? Realizing that there was no point in continuing the conversation with the representative of Natalie Tours in an intelligent shirt, we left to improve our vacation for the better. Of course, we did not sign any papers. This is where our communication with Vadim, thank God, ended. The holiday itself was good. On the eve of departure, on August 30, flight information should have appeared. But, of course, Natalie Tours is above this. Fortunately, we have the Internet and we found out when our flight was, but the question of transfer remained. Six poor tourists had already managed to unite and they had to call Vadim again. He responded with a standard refusal, saying that we need to call some Vera (wow, at least now he gave the contact of a colleague). It took three or more hours to reach Vera. Of course, Vera was completely out of the loop, and if it weren’t for our call, no one would have even picked us up from the hotel. In the end, we left safely. The End.

Natalie Tours is a tour operator with a 20-year impeccable reputation. Natalie Tours tours are always new and an opportunity to get new experiences. New resorts, vacation destinations, unique products and programs.

Our customer service managers will help you search for Natalie Tours tours and choose the best vacation option from all those offered. The tour operator's assortment includes programs offering:

• beach holiday;
• exciting excursions;
• ski tours;
• cruises;
• safaris and recreation on lakes;
• exclusive offers and much more.

Also on the website you can find last-minute tours from Natalie Tours to all continents of the world. Among the most popular destinations are Indonesia, Tanzania, India, China, and Georgia.

Information from the register of tour operators:

Registry number: RTO 017843

Full name: Limited Liability Company "Panorama Tour"

Abbreviated name: LLC "Panorama Tour"

Address (location): 109029, Moscow, st. Nizhegorodskaya, 32, building 15, room 25a

Mailing address: 123001, Moscow, st. Sadovaya-Kudrinskaya, 25

Official website address on the Internet: https://www.natalie-tours.ru

Tour operator INN: 7709493430

OGRN of the tour operator: 1167746501933

OTV Membership: Yes

Addresses of structural divisions: No

Cash received from outbound tourism:

Total amount of financial support: 50000000

Financial support: 50000000

Method of financial support:

Financial security document number: 433-036763/17

Date of the financial security document: 2017-06-09

Action with: 2017-08-16

Action by: 2018-08-15

Organization that provided the FO: SPAO "Ingosstrakh"

Address of the organization that provided the FI:

Postal address of the organization that provided the FI: 117997, Moscow, Pyatnitskaya, 12, building 2

The total size of the financial institution for the new period: 50000000

Scope of tour operator activity (1): domestic tourism

Order No.: 393-Pr-16

Order date: 2016-09-19

Number of issued certificate: 064194

FO size for the new period: 50000000

FO method for the new period: tour operator civil liability insurance contract

FO document number for the new period: 433-036763/17

Date of the financial statements document for the new period: 2017-06-09

Effectiveness of the new financial institution with: 2017-08-16

Effect of the new financial institution on: 2018-08-15

The organization that provided the financial statements for the new period: SPAO "Ingosstrakh"

Address of the organization that provided the financial statements for the new period: 117997, Moscow, Pyatnitskaya, 12, building 2

Postal address of the organization that provided the financial statements for the new period: 117997, Moscow, Pyatnitskaya, 12, building 2

Spain

Now tour operator Natalie Tours covers almost any destination, any country and resort. However, the main emphasis was initially placed on tours to Spain. It was the organization of travel to this country that made the tour operator famous throughout Russia. Thus, in 1996, tours to Spain occupied approximately 50% of the tourism market. In addition, in 2009 the company offered an “Adults and Children” tour. Statistics show that in the summer of 2009 it was the most popular tour on the market. “Adults and Children” tours to the following countries were also offered: Türkiye, Greece and Cyprus. The game program for young travelers is based on a pirate theme, and for the youngest clients (up to 5 years old) games featuring the characters of the popular Russian animated series “Luntik” are offered.

Almost any tour to Spain or another country can be considered conceptual and individual: it is precisely these qualities and features that the company has become famous on the market.

Search for a tour from Natalie Tours

Today, many people search for a tour via the Internet. With the advent of the World Wide Web, searching for a tour has become much easier: there is no need to even leave the house, you can choose the best option while sitting comfortably in front of your computer. Regardless of which direction you decide to travel, rest assured that the travel agency Natalie Tour will definitely be able to find you the best option. Statistics show that the company serves up to 120,000 people annually, has numerous positive reviews, letters of gratitude and awards. An important advantage of a tour operator is the speed of work: Turkey, Egypt or another tour will be booked on a date and time convenient for you.

Hotels

Natalie Tour cooperates with the best hotels around the world. For example, the “Italy” tour offer is an opportunity to stay in one of the 500 prestigious hotels with which the company has been cooperating for many years. Every year the number of hotels with which the tour operator has partnerships is only growing. Currently, offices in Moscow and other cities offer a choice of hotels from economy class to luxury, thereby offering vacations for every taste and income. This means that tours to Egypt, Turkey, Spain and Italy will always offer vacationers the best living conditions, prompt selection of the right hotel and a high level of service.

There is a travel agency in almost every city in Russia. In Moscow and St. Petersburg, Natalie Tours has a number of representative offices where you can purchase tours on favorable terms. In addition, representatives of the tour operator are present in almost all cities. Thus, in case of an unforeseen situation, you can always receive qualified advice and assistance. It is enough to use the services of a travel agency once or visit the official website of Natalie Tours to understand that the rave reviews about the company fully correspond to the actual level of service and service.