Turkish Airlines. Turkish Airlines: check-in for flights in Russian Turkish Airlines online check-in

Turkish Airlines is the largest national air carrier in Europe. The organization is based at Ataturk Airport in Istanbul. The company's airliners fly to 276 destinations. The official website of Turkish Airlines in Russian contains all the information about the air carrier, including the telephone number +90-850-333-08-49 in Turkey and the telephone number of the company's representative office in Russia +7-800-700-61-61.

The history of Turkish Airlines began in 1933, and currently the air carrier is recognized as a leader in Europe in terms of quality and volume of flights. The dynamically developing airline offers passengers decent service, reasonable air ticket prices, and a convenient schedule of regular flights connecting 110 countries (more than two hundred cities).

How to buy a plane ticket

To buy a plane ticket, you can use the online booking form on the Internet resource of the official representative of Turkish Airlines at https://p.turkishairlines.com/ru-ru/. To book tickets, you need to enter the following information in the form provided:

• City of departure and arrival;
• Round trip flight time;
• Passenger category by age;
• Flight class of service.

After searching for a suitable option, the client confirms the ticket reservation by providing passport details. Payment through the online cash desk is possible with Visa and MasterCard bank cards. Bank account holders can pay for the ticket through the EDD system. Turkish Airlines does not accept other payment methods.

Reservation notification is sent to your email address. After this, it is enough to print a message that the ticket has been purchased, in order to avoid paperwork at the airport ground ticket offices. Online purchases must be made no later than four hours before takeoff.

Classes of service

On board Turkish Airlines you can use three classes of flight service:

1. Inexpensive ticket in economy class - comfortable seats, good food on board, entertainment systems on international flights.
2. Passengers traveling in business class have the opportunity to fly in a comfortable cabin. On long-distance flights, a chef's service, a varied menu and a selection of drinks are available. The passenger seat is adjustable and can be folded into a bed. Additionally, an entertainment system, Internet, USB connection, table and lamp are integrated.
3. According to reviews, Turkish Airlines offers the best amenities when flying in a comfort class (first) cabin - increased distance between seats, better menu and selection of drinks on board, entertainment, Internet connection.

Estimated cost of air tickets

Tariffs for airline tickets depend on the flight category (international, transatlantic, transcontinental) and the selected passenger class of service. Approximate cost of round trip tickets to popular destinations, including taxes and fees:

• Moscow-Dubai – $332;
• Moscow-Paris – $222;
• Istanbul-Antalya – $71;
• Istanbul-Dusseldorf – $563;
• Moscow-Los Angeles – $368;
• Moscow-Amsterdam – $186;
• St. Petersburg-Miami – $460;
• St. Petersburg-Tokyo – $500.

Cheap one-way flights:

• Kyiv-Antalya – $75;
• Istanbul-Nakhchivan – $100;
• Bremen-Antalya – $112.

Turkish Airlines aircraft fly from 42 airports in Turkey, landing at Vnukovo, Sheremetyevo, Domodedovo, at airports in North and South America, Europe and Asia. Turkey has an advantageous geographical location, so the average flight time to fifty countries around the world is only three hours.

Turkish Airlines flight check-in online

Online check-in for a Turkish Airlines flight is possible via the Internet or directly at the airport. Passengers with children under two years of age and airline customers with checked baggage are required to check in at the airport. To check in for a flight online, you need to follow the link to the official website of the representative and follow the instructions:

1. The online registration process starts one day before the plane's departure, but no later than 2 hours before the plane takes off - register in a timely manner.
2. A maximum of four people can register for one ticket reservation at a time.
3. When registering, you must enter your passport details, flight information and a reservation code that is sent by email.
4. During the online check-in process, you can choose a seat in the cabin and check in your luggage.

The advantages of registering in the Online Check-In system are obvious: registration can be easily done directly from the office or home; after arriving at the airport, there is no need to go to the check-in counter, since the passenger prints out the boarding pass independently, which saves time and allows you to choose a seat on the plane.

The instructions for online registration include switching to the Online Check-In service, after which the passenger is asked to follow a simple algorithm: enter the first and last name in English. To start registration only for the mentioned passenger, you need to press E-Ticket (a thirteen-digit numeric expression in the “Ticket Number” column, which is in the passenger’s hands) or go to the booking directory (PNR is a six-digit alphabetic code on the ticket).

Russian language is not available during registration. It is necessary to check the box that the client has been warned about the need to store information about the reservation and e-ticket number for his own safety. After entering the data, the passenger clicks the “Continue” tab, which, if all actions are performed correctly, lights up green, and proceeds to selecting a seat in the cabin.

The service provides a detailed diagram of the seating arrangement. Use the mouse button to indicate the selected seat - the passenger's last name will appear above it. Next, the system will redirect the user to print the boarding pass. After pressing the Print button, it is no longer possible to change the selected seat on board. The passenger presents the printed ticket at the airport counter before boarding.

Important!

• Not all airports offer online registration; this information must be checked with the administration in advance.
• Regarding the booking rules, you need to know that you can refuse a ticket (cancel the reservation) no later than twelve hours before the flight departure, provided that the purchased ticket has not yet been issued.
• Refunds can be obtained in the country where the ticket was issued.
• There is a fine for returning a ticket.
• If your flight is less than 12 hours away, you can cancel your flight through the airline's service center. This applies to non-international flights. After the plane departs, the ticket price is not refunded.

Baggage and hand luggage rules

Turkish Airlines sets certain rules for passengers regarding the carriage of baggage and hand luggage. The requirements are quite strict and must be strictly followed.

Table 1. Free baggage allowance to European and Asian countries

Table 2. Free baggage allowance to North American countries (USA and Canada)

The maximum weight of hand luggage on a Turkish Airlines flight is always the same and does not depend on the direction and class of service of the flight.

Table 3. Weight allowance for free carry-on luggage

If a passenger wishes to carry more hand luggage, it will be placed in checked baggage with an additional charge at the company's current rate of six dollars for each additional kilogram. For any piece of luggage exceeding 32 kg, an additional payment must be made. For carrying bulky items in the cabin, you must pay the full cost of the flight ticket.

Turkish Airlines has strict rules regarding the contents of passengers' luggage. In particular, it is prohibited to transport cargo that threatens flight safety, flammable substances and liquids, suitcases with alarms and other items, a detailed list of which is available on the official website (). Here you can also find out the tariffs for paid luggage transportation, since the company’s prices change periodically. All transported items are subject to inspection at the airport.

Flight rules for certain categories of passengers

According to Turkish Airlines regulations, children under three years of age must travel accompanied by an adult. Infants under two days old are not allowed on the flight, and a certificate is required for a child two to seven days old. Children three to seven years old can fly under the supervision of airline employees without additional payment for the service. To put a child 7-12 years old on board, adult accompaniment is required until takeoff, and upon arrival at the destination, the minor passenger is met by parents, guardians, and authorized representatives.

Pregnant women over 28 weeks are not accepted on board. A woman with a shorter term must provide medical permission and a certificate of no contraindications to the flight. The permit is issued 1-7 days before travel. Passengers with disabilities board without a certificate or an accompanying person. Sick passengers present a certificate stating that they are not prohibited from flying on an airplane due to health reasons. Persons requiring special care must be accompanied by a companion and stretcher requests must be made 24 hours prior to flight departure. Passengers on transit flights with a waiting time in Istanbul of more than six hours are offered a free city tour. If the waiting time between flights exceeds 10 hours, economy class passengers receive a free hotel room, and customers traveling in business class in transit can count on a hotel room and transfer with a waiting time of 7 hours or more. When traveling with animals, you need to have a special permit on hand regarding vaccinations and the pet’s health status. In the cabin, animals weighing no more than 6 kg are transported in cages. Animals in transport luggage containers are charged at a rate per kilogram.

Meals on board the airliner

To ensure that the flight provides passengers with maximum comfort, Turkish Airlines offers food and drinks during the flight. The assortment depends on the class of service. Everyone is given cutlery and menus. The passenger can choose a meal from two to three courses; the volume of drinks consumed is not limited.

Table 4. Meals on board Turkish Airlines

Special meals for small children and other categories of passengers must be booked in advance. In terms of the quality and variety of in-flight meals, Turkish Airlines occupies one of the leading positions among air carriers. Passengers who are not satisfied with the classic menu can book special meals on board the aircraft.

Reservation and purchase of special dishes includes: children's, vegetarian, Asian, strict vegetarian, diabetic meals. You can order a menu low in fat, salt, protein, purine, lactose, or order non-spicy, kosher, Muslim, Hindu, oriental food. Passengers are offered a special menu for the special occasion with cake and champagne.

Air fleet of the company

Turkish Airlines' fleet consists of reliable, modern aircraft. The aircraft fleet includes 288 aircraft. The age of the “youngest” aircraft is several months, the average one is 6 years. The oldest airliner has been flying for 20 years. All aircraft are designed for medium-haul flights.

• The Turkish Airlines fleet includes two Boeing 737-700 aircraft (10 years each).
• The basis of the air fleet consists of 74 Boeing 737-800 aircraft, whose age ranges from 0 to 17.6 years.
• The fleet includes 16 Boeing 737-900 airliners, including a new one-year-old aircraft. The oldest aircraft in this category has been flying for less than five years.
• The list of comfortable airliners is completed by 33 Boeing 777-300 aircraft - ships no older than seven years.

The company's aircraft fleet is not limited to Boeings. Passengers can enjoy flights in the cabins of four Airbus A340-300 airliners (15.9-20 years old), thirty practically new Airbus A330-300 aircraft - airliners no older than six years. You can fly on one of 20 Airbus A330-200s, the oldest of which is no more than 14 years old. In addition, the airline's fleet includes 9 Airbus A321-200 aircraft and 29 Airbus A320-200 airliners (0.0-12.1 years old), and a Cargo cargo airliner. The company's aircraft carry from 150 to 200 passengers, depending on the aircraft model and class of service.

Passengers can purchase tickets online and reserve a seat on the aircraft by first viewing seating layouts. Detailed interior diagrams of Turkish Airlines aircraft are available for viewing when checking in for a flight. The diagrams are different for different airliner models. You can preview the Airbus and Boeing diagrams by following the link.

Miles&Smiles program

In order to increase the level of passenger confidence and attract new customers, Turkish Airlines is implementing the Miles&Smiles loyalty program. For each flight, passengers receive cumulative bonuses. All program participants have advantages when checking in for a flight, an advantageous position when being placed on the waiting list, and the opportunity to choose special in-flight meals.

Passengers under the Miles&Smiles loyalty program are assigned one of four levels from “Classic” to “Elite Plus”. Miles are accumulated when flying or participating in promotions of Turkish Airlines partner companies. Obtaining status allows you to purchase tickets cheaper, enjoy free flights, and provides advantages when servicing at ground ticket offices and choosing VIP lounges.

The Miles&Smiles program gives the right to buy business class tickets with a fifty percent discount for a companion passenger. Customers of the air carrier with an Elite Plus card have access to preferential bookings for economy class flights three days before departure, and business class flights two days before the flight. Program participants have the opportunity to carry additional baggage free of charge (10, 20, 25 kg), starting from the Classic Plus level.

Bonus points include flight miles and club miles earned on flights with partner airlines. Any passenger over two years of age can become a participant in the program. Clients with Elite Plus status receive the greatest benefits of flying cheaply; holders of Classic status have fewer privileges.

The most famous carrier in Turkey is, of course, Turkish Airlines. Anyone who has ever flown on an airplane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with this company's planes.

Turkish Airlines Contacts

The company was founded back in 1933. For a long time, it operated flights only within the country; the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to operate long-haul flights only in the late 80s of the last century.

Today it operates regular flights to 108 countries. Of the 155 scheduled flights of Turkish Airlines, 32 flights are domestic. The carrier is based in Istanbul. Turkish Airlines has been part of the global airline alliance Star Alliance since 2008.

The airline operates flights on Boeing and Airbus airliners; in total, there are more than 170 aircraft in the Turkish Airlines fleet.

The air fleet is represented by the safest aircraft of our time - Boeing 777 and 737 and Airbus 310, 320, 330, 340. From 2017 to 2020. It is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.

Airline code – TK (TK). The company has been repeatedly noted in the SkyTrax rating. The carrier Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly nominated and received awards as the best European air carrier. For several years in a row, Turkish Airlines has been recognized as the airline with the best food in business class and economy class. From 2012 to 2015, the carrier was among the top ten global airlines.

Rates, conditions and reservations

Ticket reservations are made both at the box office and remotely, on the airline’s website or ticket sales agencies (in this case, the cost of tickets is usually lower).

Online check-in for a Turkish Airlines flight becomes available one day before departure, and you can check in at the airport no earlier than two hours before the flight.

Important! Check-in for a flight closes on average half an hour before departure.

You can cancel your reservation no later than 12 hours before your flight. In this case, the passenger will be charged a penalty for canceling the reservation. The amount of the fine depends on the flight and ticket price. If a passenger needs to change the data specified when booking a ticket, he should contact the airline's service center. Changing passenger passport details is prohibited, and to change the date or destination you must pay a certain amount, which depends on a number of factors.

Best prices for tours

Main directions

The airline serves more than two hundred routes. Regular flights operate to 108 countries. Popular destinations involve arrival at the largest airports in the countries, here are just a few of them:

• European airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kyiv, Vienna;
• Asian airports: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
• Canada and USA: Toronto, New York, Washington;
• African airports: Nairobi, Tunisia, Cairo.

In Moscow, flights of this airline operate from Vnukovo Airport. Flight schedules can be found on the official website.

In 2017, it was planned to expand the routes, but the implementation of plans has been delayed due to the arrival of new aircraft.

Check-in for Turkish Airlines flights

The company's official website has wide functionality; all information is presented in a simple and conveniently structured manner, so booking tickets and checking in for a flight does not cause difficulties. On the Turkish Airlines website, online check-in for a flight in Russian is selected from the menu. To do this, you need to select the Russian-language menu from the drop-down list at the top of the page.

Important! Online check-in is not available for all airports, so please check this information with the help desk before your flight date.

The advantages of online check-in for a flight are obvious:

• no queues;
• saving your own time;
• independent choice of location.

Registration becomes available one day before the flight. This allows you to undergo the procedure at home even if you have to travel to the airport by bus or train. This way, every passenger can go through the process leisurely, book their favorite seat on the plane, and then head to the airport without haste.

• First, you need to go to the website page for online check-in for the carrier’s flight;
• You must enter your ticket number on the page. This is the E-Ticket Number. There you must enter your first and last name (First name and Last name, respectively);
• After entering the requested data, you must click “Continue”;
• After confirming that the entered information is correct, the client will be redirected to another page of the official website to select a flight. On the same page you must indicate your citizenship in the Nationality column. There should not be any difficulties with filling out data for the selected flight, since flights available for check-in are highlighted and accompanied by the phrase “Available to Check-in”;
• As a result, an inscription highlighted in green will appear at the bottom of the data entry form. By checking the appropriate box, the passenger agrees to the check-in rules for the flight. After this, you must confirm the action again by pressing the “Continue” button;
• If all data is entered correctly, the site will redirect to a page for selecting a location. There is a detailed diagram of the arrangement of seats in the cabin. By right-clicking on the seat he likes, the passenger will see his last name appear opposite the seat icon;
• Then a proposal to print boarding passes will appear (the inscription “Print”). Please note that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select another seat before pressing the “Print” button.

This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.

Hotel accommodation during connections

The company offers free hotel accommodation for long layovers. A passenger of any class can use this service, but there are several conditions:

1. Free hotel accommodation is only available for international flights with a long layover in Istanbul. The service is not provided for connections in other cities;
2. Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
3. For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
4. Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TK number - 235.

Important to remember! It is not possible to book a free hotel check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.

The service also includes transfer of the passenger from the terminal to the hotel and back. Each passenger who uses the service is provided with free breakfast at the hotel.

Important! Children under 18 years of age flying unaccompanied by adults are not provided with free accommodation during connecting times.

If the connection lasts more than 6 hours, passengers may be offered a free sightseeing tour to get to know Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.

Baggage transportation

What weight of baggage can be carried for free and the cost of excess luggage at TK depends on the class of service and the direction of the flight.

On flights to Europe and Asia, restrictions are imposed on the weight of baggage, but the number of items does not matter. Thus, the weight limit for first class passengers is 60 kg. When purchasing business class tickets, you can carry up to 30 kg of baggage free of charge. For Economy class this value is 23 kg, but for a number of directions this norm has been increased to 30 kg.

For a child under two years of age, the baggage weight limit is 10 kg. You can also transport a baby stroller, but only completely disassembled and provided that the structural parts do not exceed 1150 mm.

Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. You need to find out this information directly when purchasing tickets in the desired direction.

For flights to Canada and the USA, the weight standards are different:

• for first class and business class – 32 kg;
• for economy class – 23 kg;
• for a child under two years old – 23 kg.

On TK flights in these directions there are restrictions on the number of items transported and their dimensions. The maximum available number of pieces of luggage for passengers of any class is no more than two pieces. At the same time, in first and business class the dimensions of luggage should not exceed 1580 mm for each item, and economy class passengers must take into account the total size of two pieces of luggage - no more than 2730 mm.

Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class, one piece of hand luggage weighing no more than 8 kg is possible. The size standards allowed for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.

Important! If a passenger requires additional carry-on baggage space, it must be reserved when purchasing a ticket.

Meals on airplanes

Turkish Airlines has repeatedly received awards for the best in-flight food. And, as noted by passengers who prefer to travel on this carrier’s planes, these awards are fully deserved, because the food is truly very varied.

According to the airline, food should bring true pleasure, so a lot of attention is paid to this issue. The company offers food for every taste. Here everyone can choose the optimal food - a vegetarian, a raw foodist, and a person with religious dietary restrictions.

On board the aircraft, high-quality metal cutlery is used, and not plastic dishes, as is often practiced, but TK or Turkish Airlines uses standard trays. In addition to main courses, passengers can try desserts and sweets for which Turkey is so famous.

The portions are quite large, so passengers will not remain hungry, regardless of the comfort class.

A special feature of the Turkish airline is also the variety of drinks and the absence of restrictions on their quantity.

Flying with a child

The airline is attentive to young passengers. Children on Turkish Airlines planes can travel either with their parents or accompanied by airline representatives when ordering the appropriate service.

Infants are allowed on the plane once they reach one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children whose birth has passed two days are allowed on board, but only if they have a medical certificate confirming the need to fly for treatment.

When flying with babies, parents may need a bassinet. Bassinets for babies are available, but only by prior arrangement. This should be discussed when purchasing tickets.

Important to remember! When traveling with small children, you must inform them about this at check-in, as in this case the passenger will be provided with one of the safest seats in the cabin.

The airline representative must be informed about the need for special nutrition for a newborn or small child when booking tickets, but no later than one day before departure. As a rule, children's meals are provided on airplanes upon request. You should also find out if you can use your own food or formula for feeding, and if there is an option to pre-warm a baby bottle on board.

Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for young passengers: children's films and cartoons, music, and exciting educational games. During a long flight, your child will be provided with a blindfold, slippers, a blanket, and a T-shirt to sleep on. To prevent kids from getting bored, coloring books and a set of felt-tip pens are provided on planes.

Airline fleet

The airline's flights are carried out by the following aircraft models of different configurations:

• Airbus 310, 319, 320, 321,330,340;
• Boeing 737, 777.

The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The age of the aircraft is 25-27 years.

The A319-100 model is designed for 150 passenger seats and is used for domestic flights throughout the country. In total, the airline has 14 such aircraft, their age ranges from three to ten years.

The company's fleet also includes 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest – 12 years.

43 Airbus A321-200 airliners are designed to carry 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for just over a year; the maximum age of the “oldest” Airbus A321-200 aircraft in the Turkish airline is 8 years.

16 A330-200 aircraft carry 150 to 180 passengers daily. The age of these aircraft at the disposal of Turkish Airlines ranges from 6 to 12 years.

The A330-300 and A340-300 are designed for a maximum of 440 passengers, if there is only one comfort class in the cabin. The A330-300 model is represented by 18 aircraft, each of which is just over four years old.

The company has six A340-300 aircraft, whose age ranges from 15 to 22 years.

Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:

• 18 777-300 aircraft;
• 10 aircraft 737-900;
• 68 737-800 aircraft;
• 3 aircraft 737-700.

The newest aircraft at the company's disposal are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is no more than four years old).

Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was purchased by the company last year, and the oldest aircraft is 17 years old.

Also, starting in 2017, deliveries of a new model of the Airbus A321 neo aircraft are expected, and next year the company expects to replenish the fleet with the Boeing 737 MAX 8 model.

Base airport

The airline’s “headquarters” is the largest and most famous airport in Turkey – Ataturk. It is located on the shores of the Sea of ​​Marmara and is 24 km away from Istanbul.

In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a developed infrastructure. On its territory there are two terminals and its own hotel. The first terminal is intended for domestic flights within the country, and the second for international flights. A spacious underground passage serves to connect the terminals.

8 The airport is one of the largest in Europe in terms of the number of passengers served

Good transport links make it easy to get from the airport to various parts of the city by metro or buses.

Important! In June 2016, a large-scale terrorist attack occurred at the airport, as a result of which more than two hundred people were injured and 41 people died.

Bonuses and discounts

The company’s bonus program is called “Miles&Smiles” and involves the accumulation of bonus miles for each flight made with Turkish Airlines.

Anyone can become a participant in the program, including children over two years old. To do this, you need to fill out a form on the carrier’s website, or ask for a form at the check-in counter or in the cabin during the flight.

Bonus miles are awarded when flying on flights of the company and its partners. Car rental companies and a number of hotels also participate in the program.

The loyalty program includes four levels that provide passengers with different bonuses and privileges:

• classic level;
• “classic plus” level;
• elite;
• Elite Plus level.

The classic level allows you to choose a menu to your liking, check in for your flight online and receive discounts when renting cars from airline partners, while the elite plus level provides free 25 kg of excess baggage, special conditions for booking tickets and the opportunity to stay in elite waiting rooms.

Bonus miles are accumulated on every flight. They can be spent on increasing your level in the loyalty program or purchasing tickets. Detailed conditions, bonuses and privileges of a participant in the Miles&Smiles program can be found on the airline’s website.

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The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so every passenger, regardless of the cost of his ticket, will feel comfortable when flying with this carrier.

Turkish Airlines (Turkish Airlines)

Code IATA: TK
ICAO code: THY
A country: Türkiye

National airline of Turkey

Year of formation: 1933
Alliance membership: Star Alliance
Official website of the airline: www.turkishairlines.com
Address: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone: +90 850 333 08 49
Fax: +90 212 465 21 21
Email: [email protected]
Address of the representative office in Russia: Moscow, st. Valovaya, 35, business center Wall Street
Representative office phone number in Russia: +7 495 980 52 02, +7 800 700 61 61
Fax office in Russia: +7 495 933 55 23
E-mail of representative office in Russia: [email protected]
Base airports: Ankara Esenboga, Istanbul Sabiha Gokcen, Istanbul Ataturk

Turkish Airlines (Turkish: Türk Hava Yolları Anonim Ortaklığı, translated as Turkish Airlines) is the flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Ankara Esenboga International Airport (ESB) and Istanbul Sabiha Gokcen International Airport (SAW).

The airline has a staff of about 12,000 employees.

Subsidiary airlines include Anadolujet, SunExpress and B&H Airlines.

Turkish Airlines flies from 42 airports in Turkey. Turkish Airlines is the leader in domestic transportation, taking into account the low-cost division of AnadoluJet. Competitors include Onur Air, Pegasus, SunExpress (50% owned by Turkish Airlines) and Atlasjet.

Most of Turkish Airlines' international flights operate from Istanbul Ataturk International Airport, from where flights to 50 destination countries take no more than three hours. Turkish Airlines serves 220 destinations outside Turkey to about 108 countries. Flights are made across the Atlantic Ocean to North America - Atlanta, Boston, Washington, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston, to South America - Bogota, Buenos Aires, San Paulo.

The major destinations in Asia are Bangkok, Hong Kong, Guangzhou, Jakarta, Kuala Lumpur, Manila, Osaka, Beijing, Seoul, Singapore, Shanghai, Taipei, Tokyo, Ulaanbaatar, Hanoi and Ho Chi Minh City (Saigon).

Flights internal: Adana, Ankara, Antalya, Batman, Gaziantep, Denizli, Diyarbakir, Izmir, Kayseri, Kars, Kahramanmaras, Konya, Lefkosa, Malatya, Samsun, Trabzon, Elazig, Erzincan, Erzurum.

Flights to CIS countries: Almaty, Astana, Ashgabat, Baku, Bishkek, Ganja, Dnepropetrovsk, Donetsk, Dushanbe, Ekaterinburg, Kazan, Kiev, Minsk, Moscow, Odessa, Osh, Rostov-on-Don, St. Petersburg, Simferopol, Tashkent, Ufa

International flights: Abu Dhabi, Algeria, Amman, Amsterdam, Athens, Bangkok, Bahrain, Basel, Barcelona, ​​Beirut, Belgrade, Berlin, Bodrum, Brussels, Budapest, Bucharest, Warsaw, Vienna, Venice, Hamburg, Hanover, Hong Kong, Dalaman , Damascus, Doha, Dubai, Dublin, Dusseldorf, Geneva, Zagreb, Cairo, Karachi, Casablanca, Cologne, Copenhagen, Kuwait, Lagos, Lyon, Lisbon, London, Ljubljana, Madrid, Manchester, Milan, Mumbai, Muscat, Munich, New -Delhi, New York, Nice, Nuremberg, Osaka, Oslo, Paris, Beijing, Prague, Pristina, Riga, Rome, Sanaa, Sarajevo, Seoul, Singapore, Skopje, Sofia, Stockholm, Strasbourg, Tbilisi, Tabriz, Tehran, Tel -Aviv, Tirana, Tokyo, Tripoli, Tunisia, Chicago, Shanghai, Stuttgart, Zurich.

Airplane a park: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

As of June 2014, Turkish Airlines' fleet consists of 228 aircraft, not counting the fleet of its subsidiaries:

Turkish Airlines will provide its passengers with wi-fi internet and television on international flights. Passengers will be able to watch BBC World, BBC Arabic and Euronews. And the Internet (free) can be used from any device - mobile phones, laptops and tablets. This system is installed by Panasonic on 11 Boeing 777-300ER and 10 Airbus A330-200.

Business class on long-haul routes

Aircraft:
Services:

Fully reclining luxury seats for passengers traveling on long-haul routes;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks;

Chef on board on routes: New York, Washington, Los Angeles, Tokyo;

Business class on medium-haul routes

Airplane: A321.

Services:

Salon with a fixed configuration of seats;

Comfort class on long-haul routes

New York, Sao Paulo, Los Angeles, Toronto, Beijing, Shanghai, Guangzhou, Hong Kong, Tokyo, Bangkok, Ho Chi Minh City.

Aircraft: A330-200, A330-300, A340-300, B777-300R.

Services:

The comfort class cabin is located in the central part of the aircraft;

The distance between the seats is 116 cm, width 49 cm;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks

Economy class

Aircraft: A321, A320, A319, A310, B737-800, B737-900, B738.

Services:

Convenient and comfortable chairs;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks.

On flights Istanbul - Moscow - Istanbul TK415/416 on A321 aircraft, each seat is equipped with a personal monitor with an entertainment system (business and economy class).

* - the total sum of three measurements should not exceed 115 cm (55x40x23 cm).

** - you can additionally take a folding stroller with dimensions up to 115 cm.

With 24 partner airlines, Star Alliance offers the world's broadest route network, plus the benefits of a large, time-tested alliance such as coordinated flight schedules, common or compatible frequent flyer award programs, check-in privileges, preferential treatment for luggage transportation and much more.

Lufthansa Regional's network of regional carriers, connecting various regions of Europe, is an excellent complement to the Star Alliance route network. To complete the offer, there are additional partnership agreements with some other airlines.

At your service - 1293 destinations in 190 countries, 20500 daily flights, access to more than 950 lounges around the world and many other benefits.

check-in

The airline has created a loyalty program called Miles and Smiles for frequent flyers. By traveling with Turkish Airlines and its partner companies (American Airlines, Air New Zealand, Asiana Airlines, Austrian Airlines, Lufthansa, SWISS, TAP Portugal), you can earn bonus points (“miles”) that can be used to purchase tickets or upgrade your level in the program.

Check-in for flights

Dear passengers! Passage to areas of domestic and international airlines is only possible if the passenger has a boarding pass (in paper or electronic form).

Passenger check-in is carried out on the second floor of the terminal and automatically ends 40 minutes before the flight departure time indicated on the ticket (for flights of Turkish airlines, flydubai and FlyOne - 60 minutes). Check-in start time depends on the airline, but no later than two hours before departure.

Please don't be late for registration! Employees at the check-in counters do not have the technical ability to reopen registration after it has ended.

All passengers must check-in for their flight before departure and, in addition to their existing air ticket, receive a boarding pass.

A paper boarding pass can be printed in advance on any printer, and can also be obtained before check-in for your flight at the check-in counters for your flight or printed on the REPRINT devices located in front of the entrance to the domestic departures area, opposite check-in sections 61 and 80 ( Utair and other airlines) and opposite the 85th check-in section (“Russia”). Turkish airlines passengers can use the airline's self-check-in kiosks.

Transfer/transit passengers arriving and departing on domestic routes can also print a paper boarding pass by contacting the transfer/transit check-in counter.

If you need to get a mark (stamp) about passing special control on a paper boarding pass, you will need to have a printed boarding pass with you and, if necessary, request a mark (stamp) from the aviation security officer at the special control counter. Please note that it is possible to obtain a mark (stamp) on a paper boarding pass at the airport of departure only during pre-flight procedures. Once a flight has completed, all requests for flight confirmation must be directed to the carrier (airline).

Certain flight routes may have special conditions for online check-in. Please check them on the airlines' websites or help desks.

Possible registration methods

on the website of the airline you are flying with. Check-in available for airline flights:

on the airline's website which you are flying. Check-in available for airline flights:

• (online check-in for flights to countries with visa requirements is temporarily unavailable)

• from a mobile device. Check-in available for airline flights:

  • Turkish airlines via mobile application for iOS or Android
  • "UTair" (UTair) through a mobile application for iOS or Android

• at self-service kiosks in airport terminals (check-in for flights of Turkish Airlines and UTair is available);

  at check-in and baggage drop-off counters in airport terminals. Please check the check-in counter numbers directly for your flight in the online board on our website or on the information boards in the airport terminal.

Pre-flight inspection areas

Pre-flight inspection areas, customs and passport control, boarding passages are located on the same floor in the back of the hall.

After passing through pre-flight and passport control, passengers are offered spacious and comfortable boarding gallery waiting rooms, shops, food outlets and other service organizations that will not allow you to get bored while waiting to board your flight.

Boarding gates:

• Gates 8/8A-17/17A: domestic flights, left half of the boarding gallery, passage from the left side of the hall;
• Gates 22/22A–31/31A: international flights, right half of the boarding gallery, access through customs and passport control from the center of the hall.

Passengers on domestic Russian flights can use the business lounge “UTG Travel Club, Prokofiev Hall”, located in the boarding gallery of domestic Russian lines.

Business class passengers and members of Turkish Airlines loyalty programs are served in the branded CIP Lounge "Istanbul - Moscow", located in the boarding gallery of international lines.

Dear passengers! For any questions regarding violations of the legislation of the Russian Federation, please contact the Moscow Transport Prosecutor's Office.

We wish you a safe journey!